For me it took 1 working day (registered Sat, approved Monday)

To me definitely there's tier system + category (i.e top up/bill pmt normally higher than scan and pay)

Just for example:-
Spend (RM 10 to RM 30)
Shake reward RM 5 (0.1% chance), RM 2 (5% chance), RM 1 (20% chance) and so on

Spend > RM 100
Shake reward RM 5 (5% chance), RM 2 (15% chance) and so on

Above just fictitious example, but it definitely looks that way, of course I think every spending has a "sweet spot" (ie highest expected value of return)

This post has been edited by msa9696: Apr 9 2019, 01:03 AM

Mine spend RM 662 get RM 10, just wondering is it really random or they encourage some incremental spending based on your historical average spending.
Anyway, useless promo, they're not going to drive my spending habit with this.
Of course if I really do need to spend I will use it, but not driven by this.

Many speculating or even accusing some who are having issues with reload for abusing the system, having multiple reloads, adding or removing cards, cash out etc.
Just want to share, one of my relatives just got issue with Amex reload too.

He has not cashed out at all since last year he started using Boost. All the while he used 1 card only, until recently Boost accept Amex, he just changed to Amex, that's it. No frequent reload, no cash out, no simply adding or deleting cards.

He normally will top up about RM 200-300, once credit used up he will top up again. Yet he now cannot reload with Amex. And same thing, he received the same standard e-mail "in-line with clause 5.1 bla bla bla"


So, it's bloody Boost system problem. I just feel their system so screw up simply block or detect "suspicious" cards. Remember, one forumer received promotion like need to spend 10k+ to get some cash back, that itself tell us that the really screwed up big time

No only 1 Boost account, he's single and not interested in all the withdrawal game, he just wants the shake and promo etc.
Hence he has no reason to have more than 1 account

Ok now my sis turn to kena, she top up few times just to earn the mission coins, then kaboom....can't top up anymore, can't even pay bills or make any payment lol....Since like they're doing a spring cleaning without much reason....and quite a few mentioned affected due to frequent top up, but they stupidly launched the mission which requires users to do so yet they block the account for that? How ridiculous

That's crazy, so it will automatically be fixed?

I didn't say someone spent that much, I said it's from Boost promo. Can't remember the exact amout but definitely more than 4500

I always have intermittent issues, whenever want to pay, so frequent cannot load etc. Nothing to do with my data coverage as I have no problem with GrabPay and Fave, it's only Boost

The problem is, Boost is just like Najib, no matter how clear or obvious the terms or facts are, they can still in denial mode, just ignore you or take actions without needing to justify it

I still think Boost should be more transparent and impose rules on behaviour they discourage, ie
- one account per NRIC
- lower withdrawal limit, lower top up limit, specific spending/withdrawal ratio etc (if they think that current limit is subject to too much abuse)

Instead, they simply give such subjective rules, if they discourage multiple accounts, shouldn't even listed in their FAQ which clearly allow others to assume it's fine to have many accounts (and probably abuse it).

Also, simply quoting clause xx doesn't help, there's nothing to hide, no need to simply block users by mentioning "you break rules xxx which we cannot reveal"....just be transparent, then people will know what can be done, what cannot be done.

I only have 1 account, but for bill payment, say Unifi RM 200, I will pay RM 50 every week. Does that considered abuse? It's very subjective. If they discourage this, then restrict one payment per month per account etc, rather than simply blocking account for doing so (if any, so far my account still fine)

To me doesn't matter whichever words being used, still imply the same thing. I disagree with this being considered manupulate/abuse, they must understand, there are also many people who can't afford to pay the whole bill in one payment, there are people out there who pays bit and bit. Of course for me it's for shake or contest. Again, it's such simple logic if they discourage then just impose stricter rules (which they already did for many ie once per day etc)


Following up this thread closely, problem is I still see a lot of people who I believe are genuine customers spending also kena for nothing, one is the frequent top up to earn mission coins which is quite stupid that they block the card reload on their promo which obviously need customers to do so.

My sis also received this, I didn't, I also not sure what the heck is this. Sometimes Boost simply give out reward like this nobody knows due to what, but who cares free cash haha

I spent on Mdm Kwan and BK, but only knew about this after my spending. So, as all of us are aware how great is Boost, I just e-mail them. As expected, their reply:-

Kindly provide us the required information below :
1. Your Full Name as written on your NRIC
2. The Phone Number used on your Boost account.
3. The email address used on your Boost Account.
4. Ensure that your mobile device and Boost Application are both up to date.
5. Ensure that your mobile device is not rooted or jailbroken.

Again, this is bloody stupid standard template. I'll forgo the RM 10, no time to layan with all these personal info.
I guess no one will receive then, everyone will have to provide these info only they will start to "look into it"

That's why I'm really lost and speechless till now their CS still hasn't wake up yet, all departments are pushing really hard except the CS team

I always curious, do merchant actually allow split payment, always wonder say I buy something 3k, since GrabPay cannot pay 3k at one go, whether they will allow to split into few GrabPay payment

Ok thanks, that time I also wanted to buy something from AllIT lowyat (about RM 1500) and I was curious too if they allow to split it.
Problem is AllIT physical store most of the time a lot more expensive than their online store, but of course their online have very limited choices/item.
They should allow GrabPay in their online store

Since yesterday morning, made quite a lot of transactions. Few spending was not updated in the mission progress, and 2 more scan and pay didn't receive shake

Terrible experience with Boost today.

1) Mission not complete despite spending, then spent again, still mission status stay at 0% after few hours

2) Bloody unstable, was queuing and the person in front of me was taking so long to make his choices, then paid cash, I was like, make your bloody choice and get the way out of here. Who knows, reach my turn, keep stuck unable to pay with Boost, guess the person behind almost kicked my a**

3) Still managed to pay during other time today, paid 3 times 30+, 20+ and 50+, all three shakes were RM 0.50, am I unlucky or they have reduced the shake reward

And yeah, few days already, still haven't got the RM 5 CB from Shell (I spent twice already)

Paid 35.70 and 45.20, both shake rewards only RM 0.50

It should tally, if it doesn't then it will be a concern for all of us.
So far, I do reconciliation and balance tallies with all the transaction history.
You can ask from them though, but I doubt they will entertain your request

Based on all my experiences so far, all amount will be credited after my wallet amount drops, be it bigger reward or just a normal shake

Use Fave app, I can't even find any Boost pmt using Fave desktop. Only concern if the 10k limit has been fully utilised