Yes they just simply launch promo now and as all of us know, most CB are not auto and we need to ask them (you can call it beg) them to issue us the CB. Previously through chat they still reward after we ask. Now they totally ignored. This itself is already a big scam but I not sure if government even care if we bring up to the right agency.

I've almost stopped using Boost for this kind of promo. Only use for anything below RM 20 just for the shake. If shake also keep missing then I'll kiss them goodbye

Haha lucky you, very lucky. Look at the number of complaints here.

Only worth if small amount, larger amount still better to use Amex. Boost was popular due to very attractive promotion, but with very low credibility now, they're almost worthless to me for amount more than RM 20. Imagine paying RM 200 with Boost and get RM 1 shake.

Actually if they allow, they shouldn't ban people, at the first place they should control this, not difficult since have your IC.
Anyway I only have 1 account

You can forget about this, I also made the payment.
Sent so many feedback through app, each of it being closed/solved/ignored.
Total 4-5 customer service rep closed my case.

Sent feedback to their FB, also being ignored.

Yes don't beg, just use Boost for smaller amount ie less than RM 20. If no more shake or shake having issues, then stop using it.

Sometimes really angry wanted to pursue further but for RM 8, I kept thinking is it worth my time. I can only see they're going downhill now.

Golden eggs? I don't see any eggs left honestly. Their promo were very good and exciting previously, but if the promo is no more reliable, what's the advantage of using Boost apart from the normal shake and maybe withdrawal for some users.

This post has been edited by msa9696: Feb 18 2019, 04:24 PM

This idiot is also one of those who ignored me

Honestly Boost started off great, really impressive, now really shitty....I've almost stopped using it altogether unless some direct discount like 11s RM 8 off

Amex is good news, previously I still use Amex for Fave for larger transactions, as damn pissed with Boost CB but with Boost now accepting Amex, guess it's fine with using them even for larger purchase.

Fave and Boost combined, my genuine spending still quite a lot every month.

On a side note, my cards just kena fraud, nowadays with so many e-wallet top up and spending linked to CC, really worried it's so easy for our cards to be compromised. I really not sure how or where data was stolen, worried from e-wallet

Maybank Visa Infinite.
Also kena USD, in fact I didn't realise it was 1 week ago (I didn't receive sms, nowadays I don't receive sms on all 100% usage, even though my notification limit is set to RM 1).

This morning 5am, received a USD 1 charge (seems like pre-autho), then called the bank, then said they was an attempt on larger amt but declined by bank. Then quickly check online, realised last week kena fraud USD 1k.

Be careful guys, check your card spending more often.

Anyone keep receiving Boost sms on your top up? I top up last week, but almost every day I receive the sms from Boost reminding me of top up. I checked and my card was not charged, didn't receive sms from bank too, but keep receiving sms from Boost freak me out. Pls report here if anyone facing same issue, I just hope it's Boost system error


This post has been edited by msa9696: Mar 14 2019, 11:30 AM

AT&T bill payment

Monkeys is an understatement

Yes they're trailing behind, better close shop

To me all sama, be it Hafiz, James, Shamala, Satish....I've YET to liaise with an acceptable human being from Boost

I'm not sure about others, I was attracted to Boost previously with their many CB promo etc, started when they gave 50% CB up to RM 10, that was the most attractive to me.

Then they launched so many promo, and most of it, particularly the recent ones, you need to beg and beg for the promised CB, yet they refused to honour that, and simply ignore you or close the case.

So, what else is good about Boost? To me, it's only the shake rewards. Previously without Amex, I will still use Amex unless amt is small. But now with Amex, I'm ok to use Boost provided no other e-wallet being accepted.

Which e-wallet better? To me GrabPay, Fave, and if T&G and WeChat have promo, then definitely go for them. At least, T&G and WeChat never cheated like Boost did. Also, for Grab, the equivalent CB is 20%-30% worth of redemption, if you're a Platinum member and of course not all items, only some selected items.

So yeah, Boost is down below my list now, only use it when no other alternatives, for the RM 1 shake, better than nothing. Or if they have direct discount up front, then I'll use it.

In my experience, Boost really the winner, winner of the worst customer service, ever.

This post has been edited by msa9696: Mar 15 2019, 11:29 AM

Agree and agree haha.....out of nowhere suddenly promoting winning mega cb

I don't see anything wrong with splitting payment. If Boost wants to prevent it, they can just reduce the shake based on spending amount more. Still can retain some randomness but at lower value range

Next time they should just rename the promo
"Beggar's Cash Back - beg for cash back, be nice to our customer service rep, who knows they might decide to honour you the CB, never try never know"

Too bad Tesco online don't accept yet, Tesco online actually very good, always have discount ranging from 5-10%

As many have mentioned before, use Boost if you really need to spend with it, don't be driven by its promo as chances are high that you might not get as promised.

Btw, just spent RM 550 at GNC (retail not online) yesterday, shake RM 2. Willing to use Boost because of Amex and no other e-wallet accepted, else will not use for such high amount

Stupid Boost so unreliable 3rd day in a row tried to use it through Fave failed to load.

Not sure due to what but when using Fave while it redirect to Boost for payment it failed to load. Then tried to load Boost app, failed too.
Could be poor signal but then I don't have problem loading and paying direct with Fave (using Amex)

3 times even RM 0.50 each time also got RM 1.50 already rugi liao haha

This post has been edited by msa9696: Apr 4 2019, 01:34 PM

Not for me, paid RM 30 twice for telco, both times got RM 0.50 shake

Upgrade is immediate but transfer out to bank is not