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 Public Bank Credit Cards V5, PB Visa Sig 6% & Quantum 5% Cash Back

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cybpsych
post Jan 2 2019, 06:34 PM

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QUOTE(celaw @ Jan 2 2019, 06:27 PM)
Yes, normally they plan up front and able to know the content with sms eventhough still not yet publish in PBB Website. But this round until now still no campaign yet. Not a good sign...
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yeah, i also cant wait. i still left one VS card unutilized, planning to swipe for new promo. since my statement coming soon, i wont wait for it.

fyi, based on past historical 10 cb promos (roughly)...

1 promo started on Tuesday
1 promo started on Thursday
1 promo started on Friday
7 promos started on Monday

so, my guess is PBB is taking their time to start next Monday since this week is a bit "short" working days.
cybpsych
post Jan 2 2019, 08:31 PM

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I wonder if pbb screw up the cb calculation again.
cybpsych
post Jan 2 2019, 09:21 PM

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QUOTE(mamamia @ Jan 2 2019, 08:48 PM)
Why do u said so?
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QUOTE(janson_kaniaz @ Jan 2 2019, 08:49 PM)
No indication so far. Consistent results from other members.
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pattern biggrin.gif

1) description changes again for the 2nd time. perhaps different person doing the calculation again.

1st time was on week5: (DGP) SPEND NOW 4 MORE - WK4 --> SPEND NOW 4 MORE - WK5 <-- missing (DGP)

iinm, the miscalculation earlier was from week5 until week10 period.

2nd time on week25: SPEND NOW 4 MORE - WK24 --> SPEND NOW 4 MORE - W25 <-- missing K


2) week24's cb quota was estimated to finish around 5:38am (reported here). week25's cb quota finished in around 2:29am? that's 3 hours of user behavior shifting in 1 week time. rclxub.gif

since i started tracking these...
week13 - week 18, it gets depleted earlier on average 1 hour per week (8am window gone @ week18).
week19 - week22, cb quota depletion plateaued within 7am window for 4 weeks.
week23 breached 6am+ window.
week24's 6am window completely gone, lasted somewhere around 5:38am.

yes, it's possible to happen for the 3hrs shifting. just curious why week25 and not prior weeks. was it because final 2 weeks rush? or something else.

3) week25's monday was 17 Dec. nothing special, no special promo or events.

If this happened on week26's 24 Dec, then it's very possible because of drastic increase in spending prior to xmas, more ppl awake during xmax eve counting-down to xmas, etc.


just my observation, need more input from others to compare. sweat.gif
cybpsych
post Jan 2 2019, 10:17 PM

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QUOTE(ClarenceT @ Jan 2 2019, 09:49 PM)
What if PB secretly cut quota for W25-26 to cover the additional payouts for W5-W10?
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I can also presumed PBB gave more cashback than they originally budgeted?

all these are merely speculations on how PBB or any other banks manages their promotions or campaigns.

we can only observe the after-effect of each time we gotten the reward; but not the moment the staff performing the actual calculations.

unless we trigger PBB en masse of high irregularities, PBB assumes correctness in their operation, hence business as usual.

week26 would be interesting to see biggrin.gif
cybpsych
post Jan 3 2019, 07:15 AM

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QUOTE(monoikhwan @ Jan 2 2019, 10:28 PM)
I remember reading in BigPay thread, someone wants to apply PB cards for the sake of SN4MC, eventhough he is late in the game. Is it possible to call PB CS and ask when is the cut-off time?
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of course you can ask CS. see what's the info from their side.
cybpsych
post Jan 3 2019, 07:57 AM

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QUOTE(OPT @ Jan 3 2019, 07:38 AM)
Nice analysis. But you have to correlate with the time the previous CB were announced.

When it was time for wk23, or was it wk24...the announced cb was found to have depleted around 6/7am. Many people panicked, many didn’t get cb as well. I believe this changed the top up timing.

I could only top up my wk24 around 3:00am and was 50/50 whether I would get cb then...

Also, contrary to what is reported here, I faced issues when top up Wk25...WK26 worst 😅

Plus, many more new BP card holders joined by then I believe..
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I did correlate with the time CB was announced from week11 until week25.
cybpsych
post Jan 3 2019, 09:46 AM

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QUOTE(cybpsych @ Dec 28 2018, 02:26 PM)
try these...

PBe > Profile Maintenance > Manage Profile > Add / Delete Account

or

PBe > Account > PB Card > Add Card. see if the new card is listed.

else if all fail, visit branch.
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QUOTE(quakerquaker @ Jan 3 2019, 09:45 AM)
Hi, sorry if i ask in the wrong section.. But i wanna ask if we already have an internet banking account, how do we link a newly applied credit card to this existing internet banking account?
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cybpsych
post Jan 4 2019, 08:38 PM

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CNY Cash Back 2019 [ PBB | T&Cs ]

user posted image


Chinese New Year Promotion at Eu Yan Sang [ PBB | T&Cs ]

user posted image

This post has been edited by cybpsych: Jan 4 2019, 08:42 PM
cybpsych
post Jan 6 2019, 11:53 AM

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QUOTE(putra23 @ Jan 6 2019, 11:51 AM)
SPEND NOW 4 MORE
Realized that I did not get cash back for Week 22.
What is the latest time on 26 Nov for cash back?
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within 7am window quota depleted.
cybpsych
post Jan 7 2019, 10:27 AM

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QUOTE(ronnie @ Jan 7 2019, 09:57 AM)
Just want to clarify if this is correct upon changing my Statement Date to 28th of every month.

Current Statement Date = 15th of every month

16 Dec to 15 Jan = up to RM38 cashback
16 Jan to 28 Jan  = up to RM38 cashback --- is this possible ?
29 Jan to 28 Feb = up to RM38 cashback
01 Mar to 28 Mar = up to RM38 cashback

The CS told me that's the statement generation sequence.
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possible, but need to be absolute certain the new statement date (28th) will take effect on 28 Jan rather than 28 Feb.

IINM, pbb has some logic to determine whether new statement date will take on current or next month.

my guess is, if you request the change now, it's possible to take effect on 28 Jan. however, if you request few days later e.g. 10 Jan, likely the new statement date will take effect on 28 Feb instead.
cybpsych
post Jan 7 2019, 10:37 AM

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QUOTE(ronnie @ Jan 7 2019, 10:31 AM)
If a statement is generated on 15th Jan, then possibly what the CS said could be true.
Let's see how it goes.
Hate to load another RM633.33 and earn ZERO cashback
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agree. we dont know how pbb billing system determine the actual cutoff.

btw, you need to reload only 633.25 (1 transaction) to earn max rm38 cb smile.gif

if reload for SN4M promo previously, only need to reload cumulative 632.49 to max out rm38 cb.
cybpsych
post Jan 7 2019, 11:43 AM

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QUOTE(ronnie @ Jan 7 2019, 11:13 AM)
What's the break down like ?
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(60.09 x 10) + (31.59 x 1) = 632.49

this is one of the example to meet SN4M's min RM60 per transaction. the remaining RM31.59 is just to max the cb to RM38.00.

user posted image
cybpsych
post Jan 7 2019, 04:06 PM

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QUOTE(akib_mullen @ Jan 7 2019, 04:00 PM)
Never follow the SNTM. But where the 0.09 coming from rm60 per topup?
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nothing. i just put a bit more.
cybpsych
post Jan 7 2019, 06:51 PM

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QUOTE(mamamia @ Jan 7 2019, 06:32 PM)
I top up bigpay on 5th Jan (after waiting for new campaign) to cover up the quota balance for the month (statement date 6th).

1st transaction using PBQM, and follow with PBVS. Ended up 2nd transaction using PBVS posted on 6th, but first txn using PBQM still pending and stuck at authorize charge.. missed the full cashback for PBQM..
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for some odd and unknown reasons, somehow we'd get T+2 posting.

just to be safe, reload 2 days before statement date, whenever possible.
cybpsych
post Jan 8 2019, 11:23 AM

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QUOTE(SNHY693 @ Dec 14 2018, 05:49 PM)
Need some help guys,
I bought some items using the Quantum Master on Shopee on 11.11 and one of my transactions received the 5% cashback

However for my mums credit card, there is 3 transactions on Shopee on the same date that did not received the cashback.

After calling to their hotline, they claim that the 3 transactions is listed under e-commerce and no cashback is given.

The CS claim that it depends on how each seller in Shopee is registered, either as e-commerce or online.

Just wanna ask, isnt it that all payment is thru Shopee as they are using the Shopee's payment gateway? So isnt it all transactions will get cashback?

Even my transaction on 10.12 did not get cashback. Dun tell me shopee using diff payment gateway leading to no cashback already? ranting.gif
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QUOTE(SNHY693 @ Dec 21 2018, 10:49 AM)
Update on Shopee issue, this is their reply

Please be informed that the Bank is only acting in the capacity of a Billing Agent for Biller (Merchant). In other words, the billing is done by Merchant and all data pertaining to the transactions made on your Credit Card are from the Merchant not the Card Issuing Bank.

As long as the Merchant had indicated to us that the said transaction is an Online Transaction or E-Commerce Transaction, Cardmember will enjoy 5% Cash Back when using their Quantum MasterCard to make the purchases (capped at RM 30.00 Per Month Per Principal Cardmember).

The email also mentioned that one of the shopee transactions is not indicated as online transaction.... but then the next sentence mentioned they will deduct my VIP Points and credit the cashback to me next month. Is this considered goodwill or what?
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QUOTE(SNHY693 @ Dec 26 2018, 03:24 PM)
Previously mentioned here that some of my Shopee transactions did not receive cashback. Public Bank CS called and said that the transactions are not listed as online transactions as it depends on merchant's settlement method. The CS mentioned that there is no way to determine whether our online purchases qualify for cashback until the transaction goes through. PBB also does not have any TnC or statement that mentions what qualifies for cashback under "online" category. So basically the cashback for "online" category is not a guaranteed. Can be a hit and miss thing..
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QUOTE(Devil4life @ Jan 8 2019, 11:22 AM)
I realise I didn't get cash rebate for my Shopee Transaction for PB Quantum Master. Isn't it under online transaction?
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possibly due to the above scenario...
cybpsych
post Jan 8 2019, 11:29 AM

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QUOTE(Devil4life @ Jan 8 2019, 11:27 AM)
Thanks I've search after I posted and found out many having issues. Some captured as e-commerce probably my case too.

Time to top up to Big Pay then. But I realize my latest statement for PB Visa Signature I didn't get cash rebate for all my Big Pay too, while PB Quantum Master already shown. Not sure is the official statement not out yet (Statement date 7th every month) as I check this morning my PB online.
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statement for 7th should already be out this morning. get from PBe instead.

how did you "realize" your VS didnt get cb for bigpay? was it posted by 7 Jan?
cybpsych
post Jan 8 2019, 03:14 PM

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QUOTE(zaqre @ Jan 8 2019, 03:03 PM)
for the RM38 monthly cashback cap for VS (and RM30 for QM)

is it separate per supplementary card?
for example, if i get another 2 supplemenary cards, i can 3 x RM38 cash back per month?
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MUST be SEPARATE STATEMENT for the supp cards.
cybpsych
post Jan 8 2019, 03:39 PM

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QUOTE(tan_aniki @ Jan 8 2019, 03:38 PM)
pbebank.com down?
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yes, but seems to be selectivel down.
cybpsych
post Jan 8 2019, 03:42 PM

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QUOTE(tan_aniki @ Jan 8 2019, 03:40 PM)
sad... wanna check salary credited 2 months back... now need to wait...

vpn also doesn't work...
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pbe app loading faster now because of the stupid advert not loading laugh.gif
cybpsych
post Jan 9 2019, 09:28 AM

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QUOTE(wykoh2 @ Dec 28 2018, 01:14 PM)
Just called CS:
Wk 23 - cut off time 6:51am
Wk 24 - cut off time 5:56am
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QUOTE(jianqiang @ Jan 9 2019, 09:19 AM)
The reply from PBB CS is
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Thank you for your email,

We wish to inform that the cash back for week 25 has been fully utilized by 2.10am .

Thank you.

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rclxub.gif i'm gonna missed out week26 dry.gif

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