nope. just min amount to convert and ensure before statement is out.

where did you get the info that email will be sent out after registration?

i know we are receiving the SMS; and it's clearly stated in the T&C.

his expectation was receiving email, so i asked where did he get that info from.

when did u register?

16-digit card number is correct? every single digit is correct, right?

double-check your sms history. try do a search for keyword "pbcb", see what was sent out.



// 7. A principal credit cardmember who successfully registers for the Promotion will
receive a SMS confirmation from the Bank (“the Participant”). The standard normal
telco operator charges apply for each SMS registration and shall be fully borne by
the Participant.

8. In the event the SMS is incomplete/ invalid, an outgoing SMS will be sent to the
principal credit cardmember, at no cost, to inform him to re-register via SMS.

9. The Bank will not be held responsible and reserves the absolute discretion to
disqualify any registration from a supplementary cardmember, any duplicate entries,
incomplete/ inaccurate SMS, late entries, error messages, unsuccessful registration
due to network failure and/ or interruption experienced by a telco operator or for any
reason whatsoever as the Bank may in its absolute discretion deem fit. //

try contact PBB to help investigate the root cause of the issue.

they can tell you whether you've registered or not, etc.

usually i prefer call. faster and easier to converse if have other questions along the line.

remember to reregister the sms again, just to be safe

the sms registration vs weekly eligibility is straightforward.

assuming previous sms reg was invalid, all subsequent weeks would be deemed "non registration" anyway.

if register this week, today's transactions are captured for this week only (no more future weeks for this promo)


yes, reregister today, past weeks not eligible and deemed "non registration". this is with pre-assumption that your 21 Nov sms reg was invalid/non-registered by pbb; and all subsequent weeks since 21 Nov are not eligible.

eligible weeks takes effect from sms reg week. since this week is the last, it only effect for this week. but since you didnt do any transactions, then reregistration is irrelevant

thanks for sharing, fixed and reupload again



perhaps only offered recently kot.....

give more info...

1) what is your statement date?

2) when (date) did you pay the Agoda?

not over-utilized the card? since max cb is rm30 (quantum mc) or rm38 (vs).

better talk to cs to help find out the issue.

call CS and ask whether you can cancel it before issuance.

what we do is to apply Mastercard only during the application, remark on the application form.

you only did 3-4x transactions?

ok, then nothing wrong with that

check in PBe

not enough info.

1) when did you register the card?
2) when did you perform the transactions?

week26 cb not yet in.

we only received up until week23 le

some tracked as Sunday transactions?

3rd transaction what time?

try these...

PBe > Profile Maintenance > Manage Profile > Add / Delete Account

or

PBe > Account > PB Card > Add Card. see if the new card is listed.

else if all fail, visit branch.