Just checked. My ac won’t be turboed. So switching over to other telcos.

Latest latest news is :  I was told by non Unifi dealer today that we must give 1 month termination notice to TM even if our contract has expired. And to return modem to TM if wanted to terminate?  Is it true? Why some earlier posts here, I read just need go to portal ( pls advise where? ) and terminate without notice or giving back modem?

Sorry I don’t have time to go thru all 191 pages of earlier conversations again! I just need quick answers so that i know what to do.

Anyone can help? Thanks in advance!

I am chatting with the online tm, and the person said equipment remain.. WTF

But his speed is already bumped to 100Mbps DL/50Mbps UL which is his subscribed package..

The portal and speed test

Is anyone experiencing downtime in Bukit Damansara area?

Getting interesting for my case now

- Got upgraded to 500 from 50 last two weeks.
- Found out perpetual discount gone and become 'Promo Discount 24 Months'.
- Live chat with them, keep inform me the monthly fee would be the same even after contract ends.
- Called 100, been told the same as live chat.
- Twitter no reply.
- Today walk-in to TMPoint, guess what? CS told me my perpetual discount is gone because I REQUEST for Turbo upgrade instead of waiting.

Guess have to submit a new report to MCMC and see how it goes.

Is it just me or everyone else that subscribed to 500mbps only get 100mbps for LAN cable on speedtest these past few days? And yes they already changed my modem and router.

Hi

I am probably on of the remaining few who hasn't been turbo'd.

I am on the 50 Mbps package and by right should be entitled to 500 Mbps but it is now December and I still haven't received it.

I checked on my status at the Unifi website and they said it is not available but to click a submit link. I contacted them by chat and email and they informed me that I am in a high rise and not eligible.

Has anyone else experienced this?

Thanks

Same situation as me. i've 500mbps. Bought Asus AC5300 router (retail RM2100). Tested using 5Ghz but also can't pass 300mbps even tested near the router. & of course using LAN cable can easily achieved 500mbps. I thought that after upgrading from Asus AC-68U (retail RM800) router can get a bit more speed with WiFi, but well, no luck. Even Top 3 fastest router in the world (as of right now) can't  get pass 300mbps speed. weird huh?

Need some gear recommendations. My current setup is as below subscribed to the 500mbps UniFi.





This is speedtest on 2.4G


This is speedtest on 5G

Is this normal or is there somthing that needs to be setup or replaced?

is it a reliable brand?

Expect very poor software support from them 

Unifi just replaced my BTU and router, Huawei modem & D-link ac1200.
But im facing a problem, when connect to 2.4Ghz wifi the speed only managed to reach 30Mbps.
However, when connect to 5Ghz managed to reach 200Mbps.
Been playing with the setting of 2.4Ghz wifi still got the same result
Is there any option other than buying another wifi repeater to boost the signal of the 5.Ghz which got faster speed?

Any recommendation on brand for cat6/7 cable 40m?

Hi, what are they planning to do for those who live in areas or apartments that are not eligible for the Turbo upgrade?  Cause I'm still paying rm179 for 30mbps. > <

guys
can u help to recommend a router after my unifi turbo 500mbps upgrade

my ASUS 14UHP cant support the speed
while the router given by TM is quite sux,always drop wifi connection,even LAN also sometime got problem when i play my PS4

hope u could suggest a good & 'money' friendly router

I have a 800 mbps package + ultimate pack + free calls package for rm159. Can I transfer it to another user?

I’m thinking of moving on to maxis prime as my whole family is maxis line users and it comes with unlimited data plan.

Anyone with realdebrid and 800mbps turbo can verify download is capped @ 35MBps?