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This post has been edited by ootik123: Nov 19 2018, 09:13 PM
Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Nov 19 2018, 09:12 PM
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#41
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth  
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Nov 19 2018, 10:45 PM
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#42
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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lol just now live chat with cs , i keep asking the issue about 500 mbps package plan price , the cs keep moving the topic to avoid talking this thing. So awkward
 This post has been edited by ootik123: Nov 19 2018, 10:53 PM |
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Nov 20 2018, 12:18 AM
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#43
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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QUOTE(miloaisdino @ Nov 19 2018, 11:09 PM) SOP just open new report... as long is not lodged with mcmc its ok The cs just change the topic to my other problem internet slow down. Cs willing create report for the internet slow down but not about the pricing  This post has been edited by ootik123: Nov 20 2018, 12:19 AM |
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Nov 20 2018, 04:42 PM
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#44
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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QUOTE(Ben Ling @ Nov 19 2018, 03:15 PM) I mean now mostly all 500mbps users get the same rm159 monthly fee. Lol, im still paying rm 179 for 500mbps with ruby monthly fee. *previously was 50mbps package with ruby before turbo Rm 159 with 500mbps is acceptable , but rm179 oh no plus sst nearly 200 Add Thinking about downgrading to 100mbps rm 129 Anyone got advice ?? This post has been edited by ootik123: Nov 20 2018, 04:46 PM |
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Nov 20 2018, 05:06 PM
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#45
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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QUOTE(dickybird @ Nov 20 2018, 04:55 PM) Didn’t you ask this question already? I mean like if u downgraded , the new plan will start from the next day or next month ? If the going to start on the next day after downgrading , takut the bill add mt old package and new package 179 + 129 + both sst = mind blowing |
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Nov 20 2018, 09:09 PM
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#46
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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QUOTE(dickybird @ Nov 20 2018, 05:52 PM) Aiyo! When they start the new plan they will prorate the old plan lah! They are more calculative than you and have paperreceipts to prove it! Oh , sorry for disturbing. Im not very familiar with tm switch plan process . Thanks for ur explaining . 😁First month will be a mixed bill with old fees prorated and new plan fees. Unifi is a pay before you use billing. Get it? |
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Nov 20 2018, 09:10 PM
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#47
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Junior Member
102 posts Joined: Dec 2016 From: BUMI/Earth
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QUOTE(mastering89 @ Nov 20 2018, 05:35 PM) was paying for the 500mbps (before was 20mb> upgraded to 50mb> then suddenly 500mb). So sad , but anyway buy ur self one a router better than tm give one. Their router are not reliable and securetotal paid i think was rm229 with gst. speedtest was up to 150mb only. did everything like changing cables and report to tm. they said no issue blah2. bcoz contract ended i ended up resubscribing the rm129 for 100mb. which is enuf anyway. ezy too within 1 hour siap tukar plan at TM. they dowan give new router tho  i said old one finish contract, subscribe new contract give new la. still tak bagi  |
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