QUOTE(shihnobie @ Dec 25 2018, 05:50 PM)
anyone here got upgraded from VIP10 to unifi 100Mbps (Turbo Upgrade 2018) ?
i got conflicted answers from unifi regarding billing and plan. during VIP10 - paying about RM160. when i asked a rep a few weeks ago, the price will not change even after upgrade. but today, a rep told me that they will prorate from when the upgrade kicked in, so that the coming months' bill will be RM129. coincidentally, another rep called and kept pushing to change plan to unifi lite 100Mbps but why?...
currently this is what in the dashboard:

QUOTE(Jo@NJS @ Dec 25 2018, 08:43 PM)
Im having the same plan as you, just got turboed. How did you get the offer of RM129 a month? Mine still RM149

QUOTE(dragonteoh @ Dec 25 2018, 11:17 PM)
i'm RM149 , still under VIP 10 , not yet turbo , the unifi page mention eligible, and expected to be turbo Oct-Dec 2018...but now still nothing....
By the way, i did live chat with CS last month, after turbo , all thing remain same as VIP 10 , just that the speed upgrade from 10 to 100mbps only.
That mean, bill still RM149 , basic hypptv plan, call land line foc , call mobile RM0.20 / min, equipment old.
if like that i better cut off the existing line, re-apply 100mbps , beside monthly fee RM129 , new equipment, 600 min foc call for land/mobile (only bad thing is hypptv device no longer works for new package unless subscribe ultimate pack)
I do ask them what about downgrade to the RM129 plan ? they say can, but need to tie 2 year contract, everything follow the RM129 package EXCEPT , equipment still using the old one , Hypptv device can continue use.....
Still....i think cut off and re-apply is more worth.

Meh upgrade path timeline:
Vip 10@rm149@back in September>>unifi lite@rm129@October>>turbo upgrade on October>>November: add std 20 andrefund for calls made.
Ma deal atm: unifi 100Mbps (turbo upgrade 2018) with 100M&rm30 tv(can watch via stb)&600 min free call at no contract refresh.
If I play by their rules, script and game, ma fate would be either
a) being a waterfish pay rm149 all the while, get 100M Jan 2019, basic tv, no 600 min free call
b) handcuffed for another 2 years, pay RM129 monthly, pay 1 time stamp fee circa RM10 (no, i need not pay for that)
My advise is, forge your own path, destiny and fate. Take back the control. Look at Ozzy Man Reviews GTA for inspiration. *not sure if u guys remember Mr Mike, if subscribers especially streamyx ones have 1-tenth of his tenacity, ferocity and intensity, things would have been a lot different.
This post has been edited by imalmighty: Dec 26 2018, 11:20 PM