how they setup this ? use back the tm infra as well ? currently i on the tm onu with maxis router ..

i feel so strange at the moment, i saw my taman advierstiement said time fibre can serve installed at the land house? i tot they only can allow install at the condo area only?

serious?

this is why i wonder why they have no promo for u.

maybe try to threaten to cancel and see if retention dept offers anything?

I check with cs no promotion for me. I terminated the service. So stupid because of RM10 lose 2units customer.
now i go back to unifi, hope setup smooth

yeah. that's super stoopig.  poor customer retention they have. 

i also see what they can offer. worst case scenario i will just stick to 200Mbps (NO CONTRACT) at rm99/mo.

to me also not too bad. i just want to pay less for fibre broadband monthly. no point to pay extra for higher speed.

and stay no contract also good for me, if move house also less concern.
only thing is no contract if move house i think cannot migrate the service directly to new house.
only with contract can only migrate over.

If you want extra rebate you may search for those owner want to transfer ownership with contract. Some give free some monthly fee and transfer fee. After contract ended, start on 3rd year apply for RM10 rebate. ( i think the rebate only 3rd year recontract).
100mbps good enough im not gamer, just simple usage email,shoppe,

i am completing my contract on 15 dec 2025 (2 years contract and 1st contract).

so i will downgrade first to 200Mbps no contract first (from 600Mbps) and ask for promo.
if dun have, i just stick to 200Mbps no contract, rm99 to me is ok. acceptable. 

dun think i want to go thru the hassle of other stuff. haha.

let you know again if any update from TIME offer (if counter offer me)
200mbps quite reasonable, unifi 300mbps RM119. if i go to unifi i can save RM20/mth plus 2units around RM40/mth. RM480/year save
quite alot

I thought someone here managed to get public ip on 200mbps after Time switched to private ip by default on all plans.

I check with cs no promotion for me. I terminated the service. So stupid because of RM10 lose 2units customer.
now i go back to unifi, hope setup smooth

Wow black modem is probably more than 10 years old? That's a good run

Yeah, I think it was 13 years old ha ha.

i feel so strange at the moment, i saw my taman advierstiement said time fibre can serve installed at the land house? i tot they only can allow install at the condo area only?

My contract for 200mbps is ending. I am on a 12 month contract at rm89 promo price.

1. Does this promo still on offer?
2. If I call to cancel, what will they offer to retain?
3. If I cancel, can I resubscribe to get better router and free 1st month? Yes

My RM10 discount x 12 months ended already..
From 99/month reduced to 89/month, and now back to 99/month..

I appreciate the lower monthly bills.. Now thinking to switch to Unifi for 100mbps @ 89/month..

Does Time do any counter offer to attract you to stay with them? (reading few pages back, i know for those on 600mbps they will counter offer with free 6 months for 2 years contract, but im asking specifically for those on 200mbps package if anyone have any experience)

How i wish Time would do a package for 100mbps with cheaper monthly fee

I got the Basic plan. Enough for me though. How did you get them to offer you? Did you submit your cancellation to TIME?

I see, I need the Premium plan for family.

Yes, submitted my cancellation on UniFi and got a call a week later to offer me that plan. It’s been 2 weeks now but still no change to my account, need to check with them.

I want to terminate my service on my contract end date, which is 29 Dec 2025. However, Time is insisting for me to pay one month advance payment. Is this legal? Why are they charging me an additional month? My bill for Nov-Dec 2025 has been issued and paid.

It's very frustrating, home someone can help.