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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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FusionXY
post Nov 9 2020, 12:45 PM

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QUOTE(nawkaz @ Nov 9 2020, 12:39 PM)
Hello. Does TIME still have Easy Switch promo for user who want to switch?
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Yes, refer to your PM for more information about easy switch.

Thanks.
FusionXY
post Nov 9 2020, 06:12 PM

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QUOTE(lyl_bgr @ Nov 9 2020, 06:09 PM)
Hi all

Am planning to subscribe to time 500mbps package and thinking to pair it with Asus rt-ac86u with it

Any sifus here have experience with this router? Is it worth the spending?

Thanks all
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Thanks for the interest on TIME FIBRE.

For the AC86U is good but there are some cases like overheating until malfunction.

Thanks
FusionXY
post Nov 9 2020, 08:40 PM

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QUOTE(lyl_bgr @ Nov 9 2020, 07:30 PM)
hi there

Thanks for the reply biggrin.gif

any recommendation for asus router? since overheating is a major issue  bruce.gif  bruce.gif
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You may refer to your PM for more information regarding the recommendation of routers.

Thanks
FusionXY
post Nov 10 2020, 09:57 AM

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QUOTE(summerkw @ Nov 10 2020, 09:46 AM)
Hi there,
recently my TP-Link AC1200 router start giving me issue. Suddenly the wifi connection is out. The router power icon light will start blinking. No other lights are on. I need to disconnect the cables and on off the router and then the router will be back to normal. But it have happen quite a few times recently. Is the router need to changed? or perhaps other issue regarding this particular router?
TIA
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Time to change a new router.
You may get it tomorrow which is 11.11
What's your budget?

Thanks.
FusionXY
post Nov 10 2020, 03:51 PM

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QUOTE(ILV @ Nov 10 2020, 03:42 PM)
After some checking, RT-AX55 is almost same price as AX20/AX50.
so i think i will go for RT-AX55 which is in between my budget.
although RT-AX55 is relatively new, since this is 3 yrs warranty, i think no harm to go for it.

anyway, thanks for your help and reply, appreciate very much.
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Lack of USB Port if you don't mind.
You can order from MONO and CO aka Mono Digital from 12am - 2am for the price of RM259.

Thanks
QUOTE(summerkw @ Nov 10 2020, 03:45 PM)
Ya. Just bought another router. I need internet for my work. Cant wait  sweat.gif

BTW how do i change my router.
Any tutorial guide.

Appreciate any help here  brows.gif
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You need to get the PPPOE Details ready.
ID: XXXX@timebb.

You may get it from CS or from the work completion form.

I may guide you via PM.

Thanks.
FusionXY
post Nov 21 2020, 10:40 PM

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QUOTE(red4900 @ Nov 21 2020, 10:35 PM)
When they installed TIME, we got 2 things: router and one-other-thing-that-I-dont-know-the-name

What's the name of that thing?

Do the 2 things connect using normal ethernet cable?
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Hello, do you mean the White Huawei Modem aka ONU?

Thanks.
FusionXY
post Nov 21 2020, 11:24 PM

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QUOTE(red4900 @ Nov 21 2020, 10:58 PM)
Ahh that thing is called ONU. Yes. Does it connect to router using normal ethernet cable?
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Yes it is.

Thanks
FusionXY
post Nov 22 2020, 12:53 PM

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QUOTE(ssajnani @ Nov 22 2020, 12:42 PM)
Got any agent for kl area here?
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Thanks for the interest on TIME FIBRE.

How can I help you with anything?

Thanks
FusionXY
post Nov 24 2020, 06:22 PM

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QUOTE(ILV @ Nov 24 2020, 05:21 PM)
Hi, i have done the router setting for RT-AX55, so far no issue.
just plug and key in your PPPOE details.
There is no special ISP for TIME.

there is a new release of the firmware, but i yet to update it.

anyway, thanks for reply and help.
thumbsup.gif  thumbsup.gif
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You're welcome.
Have a nice day. Stay Safe!

Thanks
FusionXY
post Nov 26 2020, 11:33 PM

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QUOTE(tokuyushi.maeda @ Nov 26 2020, 11:24 PM)
they claim can get until 800mbps for 5ghz and 300mbps for 2.4ghz. is it wrong?

then should i change to another mesh? which one is recommend for 500mbps plan?
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It depends on LAN Port either is Fast Ethernet (100Mbps) or Gigabit Ethernet (1000Mbps).

How big is your house in sqft?

Thanks
FusionXY
post Nov 27 2020, 12:32 AM

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QUOTE(tokuyushi.maeda @ Nov 26 2020, 11:44 PM)
1300sqft. but once i entered my bedroom, check fast.com for 5ghz connection, only get 55mbps. 2.4ghz only get 39mbps. distance my router to bedroom only 10-15m only. why meh?
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Which router that you are testing?

AC1350 or Deco E3?

Thanks.
FusionXY
post Nov 27 2020, 12:23 PM

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QUOTE(tokuyushi.maeda @ Nov 27 2020, 09:25 AM)
AC1350.
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Testing via 2.4GHz or 5GHz?

Thanks
FusionXY
post Nov 27 2020, 03:33 PM

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QUOTE(tokuyushi.maeda @ Nov 27 2020, 03:31 PM)
both. look at my reply down here
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Have you tried LAN Cable connection whether that you are getting 500Mbps.

FusionXY
post Nov 27 2020, 04:37 PM

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QUOTE(tokuyushi.maeda @ Nov 27 2020, 04:24 PM)
already try.  433mbps for first test. 421mbps for second test.
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What devices that you are using to test only that is only up to 100Mbps?

Thanks
FusionXY
post Nov 27 2020, 04:45 PM

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QUOTE(tokuyushi.maeda @ Nov 27 2020, 04:42 PM)
iphone x, iphone 11 pro max, note 10, huawei p30 pro, lenovo laptop
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Oh, is the E3 WiFi disabled?

Thanks.
FusionXY
post Nov 27 2020, 11:43 PM

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QUOTE(markypcs @ Nov 27 2020, 11:38 PM)
Hi guys, what's a good mesh wifi set up that works well with Time?

On Shopee, seems like the TP-Link Deco M5 is popular. Would appreciate your expertise here.

A friend of mine gave me his old Asus Lyra, and I realized that my slow internet was due to hotspots around the house. However one of the 3 Lyra's isn't working anymore. So in the market for a new one.

Edit: Oh and I'm using the 500 mpbs plan.
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What's your house size and budget?

I would like to recommend M9 Plus for your case.

Thanks.

This post has been edited by FusionXY: Nov 27 2020, 11:44 PM
FusionXY
post Nov 30 2020, 09:51 PM

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QUOTE(AaronFPS @ Nov 30 2020, 09:47 PM)
hi, may i know if i can cancel my plan online or do i need to visit the centre?
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You can terminate online via this link.

Take note there will be one month notice for the termination and RM500 penalty within the 24 months contract.

Thanks.
FusionXY
post Dec 2 2020, 10:03 PM

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QUOTE(artadi @ Dec 2 2020, 10:02 PM)
Hi guys, do you know which speed test are the TIME technicians are using when checking the speed? Is it also by Ookla? I'm asking because when i'm doing speedtest i can only get max 150Mbps via cable. I'm on 500Mbps plan. But during my router upgrade (ec230), i saw the speedtest the technician did is getting 500Mbps.
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Which device that you are using to test?
Try switching LAN Port and Cable.

Thanks.
FusionXY
post Dec 4 2020, 03:03 PM

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QUOTE(Kesh1018 @ Dec 4 2020, 02:48 PM)
Any promo for new subscriptions?
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Refer to your PM for more information about the promotion.

Thanks.
FusionXY
post Dec 4 2020, 07:27 PM

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QUOTE(yoong_y89 @ Dec 4 2020, 07:16 PM)
PM me also
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Will PM as soon as possible.

Thanks.

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