hi, possible to teach me how to perform direct PPPoE connection to ONU? I have similar issue this past 3 days. My DL speed only 80 Mbps while i have 500 Mbps plan.

Hi guys, my time internet cannot up after reset my modem.  Keep checking user name and password. What to do now?

That doesn't really amswer the question... I'm also looking for a single modem+router unit instead of the two separate modem and router they provide.

Anyone facing downtime? Bayan lepas area.

Can someone recommend me to either change the default router given by time or add mesh wifi? I dunno if the issue is with the wifi router because sometimes the long range wifi is not stable. Hardly can get 2 bars for 5ghz wifi. Speedtest only yield 6 to 10 mbps.

I’m using 500mbps plan btw

Hi, a friend of mine is moving from one condo to another condo, both where Time Fiber is available.

How much is the charge to move and who to contact?

no more contract already. Does this mean can just terminate the old line, and subscribe to new line at new condo to get
new modem, wireless router and 2 year contract with RM100 off first bill?

Any installation charges?

Hi, does the contract renew when i downgrade my package?

Oh sorry thank you very much

Is it worth to find a new owner for my plan or just terminate it? Contract renewed on December last yr. I read somewhere in this thread that the cost of moving the stuff almost the same as penalty.

Thanks Bro for helping to reply.

Good Job   

Thinking of getting the 500Mbps or the 1 GBps plan. Is the difference that much?

does anyone have the telecomadmin password as the default one doesn't seem to work

anyone experienced no internet after restart the equipment ? now i dont have internet access, already waiting the connection like 15min, still no internet, jalan ipoh area, router AC86U

does TIME have a referral bonus for new customers? Thinking of signing up...
Also, any promotions on-going now?

reporting in just to check up on this thread. loyal TIME customer for many many years now. still happy with my speed and no downtime yet for this year 

Hey guys, am on the 500mbps plan and was using a Asus AC1200HP router until a default update (yes recommended by Asus) bricked it, will try to recover the modem. But in the event it's bricked, Is the EC230 any good? Or should I invest in something that's better?

At the moment, using the stock ZTE.

Hey, thanks for your quick response.

Yes all WiFi

Just wanna check -- for a single user ... will the 100mbps be more than enough?
Using it the stock ZTE now and Speedtest comes back about 60~70mbps. Currently watching Netflix, no buffering which is acceptable for me.

Otherwise, is there any other cheaper alternative that's around RM200 ~ RM300?

Penang seems having slow connection and bad routing maybe?

Tracing route to www.google.com [2404:6800:4001:80e::2004]
over a maximum of 30 hops:

  1    *        1 ms    1 ms  2001:f40:902:c46:7a32:1bff:fed0:9b98
  2  126 ms  124 ms  128 ms  2001:f40::ff58
  3  126 ms  129 ms  124 ms  2001:f40:0:2::5d
  4  126 ms  125 ms    *    2001:f40:0:2::f1
  5  125 ms  138 ms  126 ms  2001:f40:0:2::19a
  6  125 ms  135 ms  126 ms  2001:4860:1:1::d7e
  7  162 ms  127 ms  128 ms  2001:4860:0:116c::1
  8  139 ms  127 ms  128 ms  2001:4860:0:1::100f
  9  125 ms  148 ms  132 ms  2404:6800:4001:80e::2004

I’m in Penang. Download is 1Mbps only! Have problem!

The slowness and packets dropped issue is fixed 

Hi, is 500Mbps overkill for me?

I have 5 people in the house sharing. I'm a heavy gamer and have torrent download simultaneously. My friends normally use Netflix or some other TV show streaming website, but no gaming.

I'm in a dilemma right now.. to get 100Mbps OR 500Mbps?

Please advise.

edit: given the price difference is RM40 per month. will you recommend the 500Mbps over 100Mbps? But if it's overkill then I will opt for 100Mbps for sure.

If I upgrade/downgrade, will I get penalty charge?

guys, i upgrade to 1Gbps from 500mbps, so will time provide router upgrade ? i'm currently using the archer c120 but i see from website 1Gbps should be getting another router.

contacted their customer service via live chat.. just point me to selfcare link to purchase the router myself.. wth..