Hi,

We have partnered with them plus the help from PG gov, successfuly fiberized more than 200 buildings/projects.

Feel free to email or pm me.

Thanks.

This post has been edited by jjj2: Nov 14 2018, 05:46 PM

Yes, it is.

Hi ,

We are TIME Fibre Authorised Disti & Service Installer.

Let us assist you with the easy switch.

We cant say on behalf of all service installers but generally TIME Installer follows more stringent process and for example our team always punctual and install much more earlier than the actual scheduled date.

Thanks.

This post has been edited by jjj2: Nov 16 2018, 05:49 PM

Huawei HG8240H ONU definitely can support more than 500Mbps.

Hi, you are setting as PPPOE Router mode right ? Remember don't enable VLan ID.

You mean Internet connected & disconnected again or your mesh nodes disconnected from the router ?

Fee free to pm/whatsapp me your settings screenshots.

So far EA6500 we only received one feedback on the disconnection & slowness.

DIR850L is the most common one after the speed boost on 6 Oct.

Outdoor Relocation Fee is RM120.

Thanks.

Hi,

Please escalate it again by calling CS @ 1800 18 1818.

Btw, is your ONU LOS light blinking in red ?

Hi Bro,

Thank you for your interest in TIME Fibre Internet services.

My name is JJ Choo, TIME Authorized Distributor, Service Installer & Fibre Solutions Provider.

Non-Prelaid Building
For standard Installation, 20m of fibre cable will be provided Free Of Charge (from point-of-entry) into your house where you install the ONU (aka fibre modem)..
Eg : Point-Of-Entry = Your Main Door.

Any Non-Standard Installation will be subject to additional charges negotiated with Service Installer based on Installation complexity & requirement.


Thanks.

You are most welcome

Feel free to buzz me if you need further help.

Thanks.

Hi,

If you changed it, save & restart & yet the DNS still revert back to the previous default settings (relogin to Router settings & check again), please do let me know the firmware that you are running, will send you the latest one to update.

Thank you.

Hi, what's the aprox. size of the area that you wish to cover ?

Generally few cheap & good home models to consider as following :

1) Mi Router 3G/4
2) Tenda AC18

Thanks.

Hi, that is a known bug, please check again few things :

1) When the globe indicator becomes red/orange, is your line really down ?
2) Which version of firmware you are running ?

This version Build 20180502 rel.45702 (official) will be the latest one at this moment, unfortunately it only reduces the problem but will Not 100% get rid of it.

Thanks.

Hi,

Apart from the most commonly mentioned 100% full fibre, stability & Performance is still quite promising compared to its rivals.

Service & response time is also another factor to look at at.
For instance, we as SI, we are determined to resolve customer ticket withinn 24 hours.

If you need more details you can whatsapp or pm me.

Thanks.

Hi,

What are the issues you are facing now with Maxis Fiber ?

Few free to refer to the pm for arrangement.

Thanks.

Which router are you using ?

Full Fiber or VDSL2 (copper) ?

Landed or high rise ?

This is a bit 'risky' as the copper concealed we don't know the quality...usually this kind of case the line quality will not be good.

Their new move will be like TIME 100% full fibre..but that is gonna take some time... if you can switch to TIME is the best option.

Thanks.

LOS blinking ?