Hi, I received a call from TM yesterday. I was being told that I will be upgraded very soon and told to ensure my equipment are able to support Gigabit speed. I also did questioned him about the inconsistency regarding the pricing.

His answer was TM is going to review the pricing for each package and make necessary adjustments to a more reasonable price or package. This includes either increase or decrease in speed.

My existing setup for 30 mbps

1. Mikrotik AC HaP router with on FE port connected to BTU
2. D-LINK cylinder shape connected to Mikrotik router and set as AP
3. One cable running down to the living where the Setup box are placed
4. My desktop PC in my room is connected via LAN to 360 router beside the desktop which is connected via WISP to the D-LINK AP/ Mikrotik router.

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This is how I plan my network once I got my speed upgrade. Considering that pulling cables are so much hassle. I have plan on purchasing two new routers as below




RT AC88U will be used as the main router in the room where the BTU is located. AC86U will be placed in my room where my desktop PC and my other devices are. AI Mesh will be used to link them together and my desktop PC will be connected to AC86U via short CAT6 cable.

The existing D-LINK cylinder shape router will be used as a WiFi repeaters and placed in the living

360 router will still be connected to the new router via WISP and broadcast signal at the garage

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A better setup if budget allowed.

1. An additional purchase of HaP mikrotik router with Gigabit port
2. Setup above remain, which RT AC88U will be connected to the Mikrotik router
3. Port 5 of new Mikrotik router is used for Vlan trunking
4. The old mikrotik router will be placed in the living to split IPTV traffic and internet traffic
5. The D-LINK cylinder will be connected to the old Mikrotik router as additional AP.


360 router will still be connected to the new router via WISP and broadcast signal at the garage
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Hope my above setup will ensure maximum internet speed if I am turbo for 300 /500 / 800mbps for my desktop usage, while 90 +- internet speed in the living room and 50 to 60 outside the house where my Iphone still can be connected to WiFi in the car to stream Spotify or Youtube. Not sure if I am crazy


According to my research AC88U support up to 1 gbps speed on 2.4 GHZ while AC86U support up to 750 mbps speed on 2.4 Ghz network. I think the speed will be quite decent. I hope 5Ghz can reach 800 mbps between two routers

This post has been edited by leezhijiang: Sep 23 2018, 03:53 PM

I guess you are connected using WiFi on 2.4 GHZ. Try using 5GHZ or use LAN cable

I guess you are connected using WiFi on 2.4 GHZ. Try using 5GHZ or use LAN cable

Previously TM did worked with Iflix regarding this. All streamyx and Unifi customers can watch Iflix for free

Ya, if you want to haunt, haunt the bosses,

Seriously I wonder did they reply to my question accordingly? I guess no ?



My Question raised to them




How they replied. I totally puked blood. Their team are still as shitty as before only knows how to copy and paste answers.




Trying to follow footsteps of others by bombarding them with tickets


My reply back to them. Hope they can reply accordingly. Instead of copy and paste.

I am trying to say I am paying 199 FOR 30 MBPS which I feel unfair because other users paying the same price for 50 and 100, therefore I am asking them to review the pricing and let me get 500 Mbps turbo or 800 Mbps

Live chat told me they actually pick randomly

Me too, they are replying the same thing also. I guess they are given a list of replies and they just choose one that put the best fit which apparently is incorrect

This post has been edited by leezhijiang: Sep 29 2018, 09:48 AM

Bring all the evidence to MCMC

Don't use Facebook send it in via email

Maybe in the future, it support up to Gigabits with WiFi

I guess many people bring this to MCMC

Just blast off this fax to them regarding my issue on unfair pricing. Hope it helps


Attached File(s)
 tm.pdf ( 425.71k ) Number of downloads: 129

Throw into the sea, now even my live chat also ends abruptly after they see my name. They did replied in Facebok messenger but the answers are very general. Same old copy and paste answers and assumptions can be made

This post has been edited by leezhijiang: Oct 4 2018, 03:41 PM

My intention is not to terminate the service as I do not have alternative options. I just want them to resolve the pricing issue or give a word or promise. Until now they seriously still keep copy and pasting the Turbo Upgrade when I send them that I seriously don't know what to say.

I get it now. Thanks

Is that necessary ?

They will tell you still in pilot stages nia