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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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stasio
post Oct 5 2018, 01:18 AM

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QUOTE(kennychan12 @ Oct 5 2018, 01:06 AM)
Lol , so downgrading considered as termination ? Planned to downgrade my 800 mbps to 100 mbps at tm point shah alam ...
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Downgrading consider as termination only if you are still on contract.
If you are already end of contract ,no problem.

This post has been edited by stasio: Oct 5 2018, 01:18 AM
stasio
post Oct 5 2018, 01:23 AM

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QUOTE(kennychan12 @ Oct 5 2018, 01:20 AM)
Omg bad news for me then , im still under contract till next year april fml sad.gif
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Yea,you are tight with contract...stay or pay penalties...RM500
Read :
https://www.tm.com.my/Home/Broadband/unifi/...ract-Terms.aspx
https://www.tm.com.my/unifilite/Pages/asset...niFi%20Lite.pdf
or
https://www.tm.com.my/allnewunifi/Pages/faq.html

This post has been edited by stasio: Oct 5 2018, 01:33 AM
stasio
post Oct 5 2018, 01:35 AM

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QUOTE(acapniamaxtor @ Oct 5 2018, 01:29 AM)
they didn't tell me anything about penalty. just renew contract . im downgrading through phone  shocking.gif  shocking.gif
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QUOTE
Upgrade & Downgrade

Customer is only allowed to upgrade or downgrade the UniFi Service package after the expiry of two (2) working days from the installation date.

Customers can upgrade or downgrade their UniFi service by visiting TMpoint, through any TM authorized sales channel (AE only) or by calling TM UniFi Center (1-300-88-1222). If a customer requests for a downgrade within the 24 month contract period, a downgrade fee of RM 200 will be charged. The existing CPE will be used unless a change is required due to the nature of the downgrade requested. For any upgrade or downgrade request that requires a visit by TM to a customer’s premises, an additional fee of RM 200 will be imposed.
[QUOTE]
Hmm.....seems to be RM200 now.

Better be sure before jump.
Maybe I am wrong.

This post has been edited by stasio: Oct 5 2018, 01:37 AM
stasio
post Oct 5 2018, 10:07 AM

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QUOTE(fruitie @ Oct 5 2018, 09:24 AM)
No longer able to do. Confirmed. It used to be my favorite TM Point.
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Yes,right........latest (today) from TM......No Termination service is available:

TM Point Quill City Mall
TM Point Sunway Pyramid
TM Point JBCC
TM Point Queensbay Mall
TM Point Taipan,
TM Point Pandan Indah
TM Point Kajang
TM Point Kepong

Attached Image

This post has been edited by stasio: Oct 5 2018, 10:10 AM
stasio
post Oct 5 2018, 11:26 AM

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QUOTE(fruitie @ Oct 5 2018, 10:45 AM)
Hahaha. But they upgraded wrongly for me. doh.gif Instead of 800Mbps, they upgraded to 500Mbps.
So, it hasn't ended yet. laugh.gif
*
What is upload speed ?

Edit:
Ahhhhh......I saw ....... rclxub.gif

This post has been edited by stasio: Oct 5 2018, 11:28 AM
stasio
post Oct 5 2018, 11:54 AM

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QUOTE(danielSinclair @ Oct 5 2018, 11:47 AM)
yeaaa..for those stuck with 30mbps in apartment 😭😭😭 we pay rm139 for 30mbps but FTTH pay rm129 for 100mbps 😭😭😭
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Only RM139 !!!.......my 50Mbps = RM249.
Solution...subscribed to TIME...result bellow:

1Gbps = RM169
user posted image

QUOTE(fruitie @ Oct 5 2018, 11:48 AM)
Is there any TIME or Maxis available in your place? Just switch to either one.
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thumbsup.gif

This post has been edited by stasio: Oct 5 2018, 11:55 AM
stasio
post Oct 6 2018, 01:56 PM

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QUOTE(locoroco2 @ Oct 6 2018, 01:10 PM)
Already tried negotiate, but Telekom asked me to downgrade to NEW 30Mbps Plan with 60GB monthly quota or continue paying RM199 for 50Mbps Plan, or to terminate my plan if not satisfied.
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I have been in same position as you (even pay higher @RM249).

Luckly I go for TIME, 3 weeks ago sign for TIME300 package @RM169.

Now I am on 1Gbps plan already. rclxm9.gif

QUOTE(Doraku @ Oct 6 2018, 01:49 PM)
TIME October 7 2018?
Screen shot bugged
[attachmentid=10057104]
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Yea, TIME will introduce new package.

This post has been edited by stasio: Oct 6 2018, 01:58 PM
stasio
post Oct 6 2018, 02:38 PM

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QUOTE(Doraku @ Oct 6 2018, 02:32 PM)
100Mbps - RM99
500Mbps - RM129
1Gbps - RM199

*
rclxms.gif thumbsup.gif
stasio
post Oct 6 2018, 02:59 PM

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QUOTE(imalmighty @ Oct 6 2018, 02:53 PM)
Triggered in 3...2...1...
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Now is chance for all TM VDSL highrise condo users to have high speed broadband with reasonable price.

QUOTE(Icehart @ Oct 6 2018, 02:59 PM)
Last time I use TIME on my apartment in Cyberjaya they can't even maintain a consistent 100Mbps download speed after 6 pm. Always fluctuating in between 40 - 70Mbps.
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Much more better now. nod.gif

No more AC1200 v.1 router....now will be DIR-882.

This post has been edited by stasio: Oct 6 2018, 03:06 PM
stasio
post Oct 7 2018, 03:08 AM

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QUOTE(stephantsen @ Oct 7 2018, 01:02 AM)
TIME really teach a lesson to TM, about the price and speed upgrade.

No "pilot phase'...no "phase to phase" ,no phase 2 until 30. june 2019 (!? rclxub.gif ),withwin 2 weeks+ ... all done.

Congrats TIME.......professional done..... rclxms.gif

This post has been edited by stasio: Oct 7 2018, 03:10 AM
stasio
post Oct 7 2018, 07:51 AM

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QUOTE(kakisemut @ Oct 7 2018, 07:17 AM)
Lan or wifi?
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LAN for sure..... biggrin.gif
stasio
post Oct 7 2018, 10:26 AM

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QUOTE(phhweittt @ Oct 7 2018, 10:19 AM)
They even provide upgrade/downgrade button in their selfcare portal.
From here we can see TM always 1 step behind.
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Yea, I am really pleased with TIME dealing, after years with TM.

Before...Unifi 50/20 @ RM249
Now.......TIME 300/300 ==> 1000/500 @ RM169

My termination date is next week.... rclxm9.gif

This post has been edited by stasio: Oct 7 2018, 10:30 AM
stasio
post Oct 7 2018, 03:16 PM

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QUOTE(soonwai @ Oct 7 2018, 02:51 PM)
I submitted mine also, total 3 so far, but have not received any email confirmation. Was told about the 5-day window over the phone. What I do now is every 5 days I submit another termination notice. I should be covered for a 15 day window now.
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Try LiveChat....they do for me.
You will get report number also.

This post has been edited by stasio: Oct 7 2018, 03:19 PM
stasio
post Oct 7 2018, 04:13 PM

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QUOTE(weileong @ Oct 7 2018, 04:08 PM)
UniFi Advance Plus 50Mbps.No news no upgrade for my area.Bye Bye soon...Switch over to Time 500mbps@RM139
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I already switched last month.....what are you waiting for...?
biggrin.gif
stasio
post Oct 8 2018, 05:45 PM

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QUOTE(joeblow @ Oct 8 2018, 04:34 PM)
I just read from theStars Gobind will look into those who are not planned to be upgraded or have price reduced.

I think TM's tactics is not to upgrade those who are still under contract even if they can do it. I am currently staying in condo using vdsl2 and in theory they can go up to 50Mbps, even give us 100Mbps but just not able to reach the speed. ie upgrade from 30Mbps. But now no news. I wonder if others staying in high rise building also under contract in this situation?

In the min I think they should upgrade us from 30 to 50. Shame...
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If available shift to TIME.
stasio
post Oct 9 2018, 12:21 AM

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QUOTE(weileong @ Oct 8 2018, 09:16 PM)
went to tm point kepong today  to terminate my unifi advance 50 package since high rise condo will not possible to upgrade above 100mbps...due to vdsl line...

when i was served by malay lady...and i stated i want to terminate my unifi account..she checked my account and quickly mention..Sir we will upgrade for you 500mbps nx week sir..nx week! While i mention not possible at my condo with VDSL...then she mention sir please wait we will upgrade all facility nx year 2019..then i say is ok..just terminate account..suddently..she mention actually my account can upgrade to 800mbps...(WTF..LOL) while i still insist to terminate..she checked my account again without any period of contract..and said sir u need to bring you adapter and tm modem to terminate the account..  rclxub.gif
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First of all in TM Point Kepong No Termination service is available, second you need 30 day notice to TM.


QUOTE(dickybird @ Oct 8 2018, 09:26 PM)
Only when you show to terminate then they die die try to promise you the moon and stars. Even outright lies also can.
But it is right, you need to return the modem and router
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Only modem and adapter.

QUOTE(JohnLai @ Oct 8 2018, 09:31 PM)
Be grateful she didn't pull the 30 days termination notice card on you.  whistling.gif
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She even dont know that her TMPoint termination service is excluded last month.
stasio
post Oct 10 2018, 11:39 AM

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QUOTE(JohnLai @ Oct 10 2018, 10:32 AM)
Let just say.....it took quite an effort to get it.  dry.gif
Core I3-8100 on Windows 10? If that the case, please manually install this microcode patch. http://www.catalog.update.microsoft.com/se....aspx?q=4346084
After that, reboot and rebench again. The CPU usage would be very less.  icon_rolleyes.gif
You are using win7 right? There isn't any microcode update available for Win7 unless you manually patch the BIOS/UEFI.
That link is for win10 only.  console.gif

I wonder what is wrong with your speed. Any other PC/laptop available for benchmarking the speedtest?
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This is old patch...... bye.gif

New patch for ....
Windows 10 Version 1803/Windows Server 2016 (RS4):
https://www.catalog.update.microsoft.com/Se....aspx?q=4100347

Windows 10 Version 1709/Windows Server 2016 (RS3):
https://www.catalog.update.microsoft.com/Se....aspx?q=4090007

Windows 10 Version 1703 (RS2):
https://www.catalog.update.microsoft.com/Se....aspx?q=4091663

Windows 10 Version 1607 and Windows Server 2016 (RS1):
https://www.catalog.update.microsoft.com/Se....aspx?q=4091664

Windows 10 (LTSB) RTM Version 1507:
https://www.catalog.update.microsoft.com/Se....aspx?q=4091666
stasio
post Oct 10 2018, 04:36 PM

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QUOTE(dickybird @ Oct 10 2018, 04:16 PM)
Lol. Forget time, they're only in new build condo. They're so small as to be insignificant. Focus your fire on TM and @gobind.
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tongue.gif

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stasio
post Oct 10 2018, 06:40 PM

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QUOTE(pokchik @ Oct 10 2018, 06:18 PM)
that pink background when you're viewing this topic..

and the 1GB for RM199..  bangwall.gif
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1Gbps I paying RM169...... rclxms.gif
stasio
post Oct 10 2018, 08:15 PM

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QUOTE(pokchik @ Oct 10 2018, 07:24 PM)
Of course Time, just that officially RM199
but he gets RM30 discount perpetual ala TM. LOL.
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Previous 300 (RM189 -rebate RM20) @RM169.
300==>1000...price remain

Attached Image

Unifi 50@RM249...no more..... puke.gif puke.gif

QUOTE(fruitie @ Oct 10 2018, 07:26 PM)
From 300Mbps what, that is RM 169 package. 300Mbps also 1Gbps, 500Mbps also 1Gbps. doh.gif
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yup..... icon_rolleyes.gif

This post has been edited by stasio: Oct 10 2018, 08:27 PM

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