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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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YoungMan
post Oct 23 2018, 03:09 PM

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QUOTE(tomastan4134 @ Oct 23 2018, 03:48 PM)
i think the hardware is basically identical.  just the software region code. 

the first time setup  the page is in chinese wording.  however.  i just change to english language and update to latest firmware from asus global website.
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Ok... Update us when you done testing.

QUOTE(ketaros @ Oct 23 2018, 03:51 PM)
is the convert process easy? how long should wait? currently my package 50mbps Rm179. I think wanna convert to 100mbps rm129 rather than wait for turbo. Maxis just call me to offer their package, can be done by next week...tempting but dont know hows their connection one  sweat.gif
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It's easy. Just go to TmPoint to do it. Maxis is more or less the same except that some of the technical stuff is handle by TM due to them sharing infrastructure.

QUOTE(fruitie @ Oct 23 2018, 04:00 PM)
Yeah, these days I also lazy to buy from Taobao unless I have visitors from China or colleagues from KL go to China, then will help me to bring back stuff.

Unless necessary, I will just grab from local online sites which are from Taobao eventually.
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Peace of mind also. If defect can return within 14 days.
YoungMan
post Oct 25 2018, 08:17 AM

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QUOTE(cskean @ Oct 25 2018, 02:29 AM)
I didn't ask much since the CS told me the RM89 no longer available, and if my parent are going to pay RM119 for 30MB, I rather ask them to go for the RM129 for 100MB...

Anyway, I will try to ask from my friend regarding his RM89 for 30MB, but I doubt he could show me his account, cause he is not good with IT~ tongue.gif
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Switch them to Maxis fibre, RM89 for 30mbps without quota. After all Maxis will be using same infra with TM.
YoungMan
post Oct 25 2018, 09:17 AM

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QUOTE(fruitie @ Oct 25 2018, 10:08 AM)
Hahaha. You haven't heard mine yet, RM 129 for 500Mbps with UniFi TV and free calls. tongue.gif
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You should mention 2 TV pack. laugh.gif
YoungMan
post Oct 25 2018, 10:16 AM

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QUOTE(tomastan4134 @ Oct 25 2018, 10:59 AM)
yeah.  recently upgraded my router to ac88u. 

however,  still need to reposition it  to improve wifi coverage.  currently my back garden and bedroom upstairs at the back of the house  wifi still not very good.

only manage to get max 10mbps at back garden.
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Try to use back one of your previous router and set it as AP mode. You need to pull lan cable from your AC88U to the location of the AP though. Because big house is impossible 1 router can cover everything.
YoungMan
post Oct 26 2018, 09:26 AM

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QUOTE(iamoracle @ Oct 26 2018, 09:28 AM)
Just got turbo from VIP10 plan,  10 to 100Mbps yesterday.

I was given Aneka+ Pack and unifi playTV Plan A. Both are FOC as part of the upgrade. Do you guys get it as part of the turbo upgrade?

I requested CS to change to Ruby Pack. I gave up when I was told need to re-contract for 12 months.

Currently using TM provided router, D-Link L7-N-R2000. Speedtest shows max 50 - 60Mbps. Guess that I need to change the old router.
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The TV pack is there even before you upgrade. Well if you're using UniFi for 1 year to come, why not just change and recontract the TV pack? It's only for the ruby pack, not to recontract your unifi for another year.
YoungMan
post Oct 26 2018, 03:27 PM

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QUOTE(Blu3skyzz @ Oct 26 2018, 04:19 PM)
Hi guys, need some help.

My sis unifi account (unifi lite 10mpbs RM119 - about 3years) was transfer the ownership to me.
During applying Transfer of ownership, I was mention upgrade to RM129 100mbps.
Now everything is done. But question is I unable to get new modem & router from them?
I asked from live chat, the staff told me is for existing customer. it is unfair?
And they charge me for advance payment, was unifi billing charges is advance? - unifi staff said telco always charge advance.  rclxub.gif  rclxub.gif  rclxub.gif
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The Live chat is useless. Go to TMPoint or call 100 to request for new equipment. They will ask technician to come and change for you since your contract already restart after change to RM129 100mb. UniFi billing is always advance, even back during streamyx time.
YoungMan
post Oct 26 2018, 03:52 PM

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QUOTE(Blu3skyzz @ Oct 26 2018, 04:44 PM)
The Live chat just like Live Chat with computer.
I went to tmpoint but useless also, the staff told me unable to check, they just a dealer.
so many tmpoint cant check. must go to selected branch.
Now unifi make so difficult for customers.  doh.gif
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Where do you stay? if KL go to menara TM or QCM. Those small deelers only can do sign up. TM seriously need to push for online service to upgrade/downgrade package.
YoungMan
post Oct 30 2018, 02:21 PM

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QUOTE(paan95 @ Oct 30 2018, 03:16 PM)
guys i already check via unifi website about coverage in my area and the last house that has the coverage is like 100+ meters away from my house. Is it still possible for me to also get unifi since i heard that TM can tarik cable thing. thank you.
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In some situation yes, but in most situation no. Try to go and register for UniFi at TMPoint and see if they can provide for your house. That's the only sure way to find out.
YoungMan
post Oct 30 2018, 09:01 PM

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QUOTE(Shinka @ Oct 30 2018, 04:59 PM)
Hi all,

A question - I went to TMPoint today to change my plan to the 100mbps - RM129 package (currently on 50mbps)

The guy told me that my apartment is still using copper wiring, and as such its not able to accommodate 100mbps speeds. He told me he will change my existing plan, so that I will pay RM129 (lower than what I'm paying now) for my current speed (50mbps).

Is this normal?
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You should nego to RM99. Search this topic and you will find someone got RM99 for 50mbps.

QUOTE(cpmlml @ Oct 30 2018, 06:21 PM)
Just informed by TM CS that all turbo upgrade will be completed by end of Jan 2019
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I doubt it. This is TM, you call 10 times can get 10 different answers.
YoungMan
post Oct 30 2018, 09:21 PM

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See this
ViewQwest 1gbps at RM148
YoungMan
post Oct 30 2018, 09:52 PM

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QUOTE(Shinka @ Oct 30 2018, 10:46 PM)
Thanks, I tried but the best he could give me was rm 119 at 30mbps and there's a quota.

I find it weird as there is time broadband in my building but the guy says that my building is still using copper? (find that switching to time is too much hassle, as they will pull the cable into my apartment)
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Time do not share infrastructure with TM, hence TM cannot use the fibre. With Time coming in there maybe TM would not want to pull fibre to your apartment again because they know it is not worthy when people will switch to Time for cheaper pricing.
If your apartment has Time, RM99 for 100mbps, RM139 for 300mbps. You still find it hassle and rather pay expensive price?
YoungMan
post Oct 30 2018, 10:13 PM

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QUOTE(Shinka @ Oct 30 2018, 11:02 PM)
Yeah I know, but the main thing I dislike about time is they need to pull in the cable into your apartment, not very nice aesthetically, even if you do trunking
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Too bad then if appearance is the choice.
YoungMan
post Nov 1 2018, 03:22 PM

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QUOTE(Jiong999 @ Nov 1 2018, 12:41 PM)
Yes it was a discounted account at RM119(exclude tax), waiting for their call now to see if it was possible to upgrade to be sure before deciding if I want to terminate it. Wasn't really sure on their operating procedure when it comes to self-upgrade. rolleyes.gif
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QUOTE(marcus_bread @ Nov 1 2018, 01:21 PM)
i have 2 Unifi acc and both is copper line
- unifi 30mbps (high rise) RM129/month
- unifi Lite 10mbps (landed under SUBB) RM129/month

and i saw official unifi website package is 30 mbps for RM79/mth and 100mbps for rm129

since both my acc do not have unifi fiber coverage and thus may i know can i change both to the 30mbps of RM79/mth package.

is it possible and allowable? also the cap of 60gb quota applicable now?
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Jump to Maxis RM89, 30mbps down/30mbps up and no quota. Even cheaper compare to the RM119 30mbps given to those who had no access to fibre.

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