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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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ClarenceT
post Oct 16 2018, 08:16 AM

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QUOTE(gkyangcyrus @ Oct 16 2018, 12:14 AM)
If i sign the unifi lite package now with 10mbps, which means with the 2 years of contract. Will the free turbo upgrade available for me within 2 years?
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You cannot sign up Unifi Lite 10Mbps @ Rm129 now.
Only Unifi Basic 30Mbps @ RM79 and Unifi Best 100Mbps @ RM129 are available for newcomers.

ClarenceT
post Oct 16 2018, 10:08 AM

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QUOTE(iamoracle @ Oct 16 2018, 09:40 AM)
Do you guys get charge additional ST?

I paid  RM8.94 ST for last month bill. Now, TM is charging RM3.45 ST for last month bill again.

I don't understand.
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QUOTE(^Ware^wolf @ Oct 16 2018, 09:58 AM)
im having the same problem as well ... rclxub.gif  sweat.gif
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TM didn't charge ST 6% for your subscription on 1/9/18-12/9/18 in August & September statements, now back charge the ST for this period.
Similarly, TM charged you GST 6% for your subscription on 1/6/18-12/6/18 in May statement, TM refunded in July statement. You received a credit of RM3.45 more or less in July.
So you enjoyed exactly 3 months Tax-free.
ClarenceT
post Oct 17 2018, 07:03 PM

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QUOTE(LanzaDelRelampago @ Oct 17 2018, 06:03 PM)
I got charged 5.20
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You got a credit of almost the same amount in July, so you enjoy 3 months tax holiday.
ClarenceT
post Oct 22 2018, 11:13 AM

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QUOTE(yslysl @ Oct 22 2018, 11:10 AM)
why there are 2 ST charges in this month bill ???
1 for this month and 1 for previous...
last month bill had 1 ST charge already...
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Early September portion. Not billed at the previous statement.
ClarenceT
post Oct 23 2018, 12:56 PM

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QUOTE(Fantasia @ Oct 23 2018, 12:48 PM)
Dial-up 1515. Jaring more expensive. I did use icq but didn't like it. We have been derailed from the topic. Let's stick back to the topic intended for this thread laugh.gif
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I was using Maxis Net 1512 and Time Net 1517, not so congested.
ClarenceT
post Oct 25 2018, 12:51 PM

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QUOTE(eviltoaster @ Oct 25 2018, 12:04 PM)
I heard from people that we can terminate hypptv service after 1 year into our contracts, so a few weeks ago I went to a tmpoint to do so. They told me that I cannot terminate it because it's a 'fixed' bundle and that I am only able to cancel additional hypptv channels/packages after 1 year but cannot cancel the base/basic hypptv subscription completely. Is this true or I've been lied to by TM? I hope someone is able to clarify this.
Thanks in advance

Additional info:
Yes, my UniFi has past 1 year at the time of my inquiry.
I'm on unifi 300Mbps (Turbo Upgrade 2018) with Ruby Plus Pack (Promo)
Monthly bill is RM179.00 (before ST)
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If HyppTV cost you RM60, you can downgrade to RM30, so you save RM30. You cannot totally remove it (ie HyppTV RM0).
Even if it is possible to remove the HyppTV service in the future, you will not pay RM30 less as TM will remove the RM30 discount. The following discount appears once you got turbo-ed.

Promo Discount Perpetual
Promo Discount RM30

ClarenceT
post Oct 25 2018, 12:58 PM

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QUOTE(eviltoaster @ Oct 25 2018, 12:54 PM)
Much appreciated. Now I have to find out if I can change my current plan to the new plan; 30Mbps with future upgrade to 300Mbps for RM139.00 instead of what I'm paying now, RM179.00, without being penalized.
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That should be the right way, or go for Best 100Mbps@RM129, probably +RM10 for higher speed in the future.
Both Best and Turbo packages comes with RM30 promo discount, to tackle stubborn customers wanting to remove UnifiTV. TM is smarter now.
ClarenceT
post Oct 25 2018, 02:02 PM

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QUOTE(bluetech20 @ Oct 25 2018, 01:50 PM)
RM38 - Streamyx 1M
RM48 - Streamyx 2M
RM58 - Streamyx 4M
RM68 - Streamyx 8M
RM79 - UniFi Lite 10M (Unlimited) / Copper 30M (Quota) / UniFi Fibre 30M (Quota)
RM99 - UniFi BEST Copper 30M / Fibre 30M
RM109 - UniFi BEST Copper 50M / Fibre 50M
RM129 - UniFi BEST Fibre 100M
RM139 - UniFi Turbo Fibre 300M
RM159 - UniFi Turbo Fibre 500M
RM189 - UniFi Turbo Fibre 800M

All Existing Customer will be AUTOMATICALLY upgraded to the speed nearest to the price (along with bill revision on the next billing date) they paid, whichever is lower.
*Existing STD10 or STD20 and other add-on package will either be rebated or charge on bill according to TnC.

Example:
Streamyx 1M paying @ RM66, will be upgraded to Streamyx 4M and pay RM58 starting next bill cycle.
UniFi 50M who are paying between 169-229 will automatically upgraded to 500M and pay RM159 starting next bill cycle.

Keep it simple and organized in your package. Less headache, Good for your TM Staff.
CC: CEO TM, CFM, MCMC, Executive VP of UniFi.

If you guys agree, please copy paste this and forward to the relevant people above.

*Ok Stop Dreaming, LOL*
*
+ new sign-up for Streamyx shall be discontinued at Unifi area.

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