sorry , may bad , i though you reply in a single line non preferred include cashback and free shipping.
I also don't get how a oversea selling those small item below rm1 with all the program apply.
Actually as a seller , how do you key in those product price and calculate whether it's worth selling + profit ? Sometimes i need to fully calculate to buy an item because every seller got different price and joining different program.
Do you have an excel template alike for calculation ? I am not a seller but want to know more so can buy what is worth it since next month all price going to get increase and every product also have price hike after raya as what i get through some grocery store seller news.
Sorry , i am not good in calculation shope selling tax.
But as for Mall like Sandisk not even one free shipping and cashback but some EITstore , Mall like All IT no free shipping but got cashback.
With various program offer by shope to seller wasted time to compare each each product price because some store give out own store voucher but lack of cashback but some with cashback but no of free shipping.

It' fine if small item below rm30 but when comes over rm100-250 must double check.
I still hope someone can compile a shope excel calculation for buyer to compare.Did you contact shope CS first ? you should do that.btw , you are luck can get rm25.Iphone user ?
If the item is damage , what do you need to refund if it's free ? is it seller ask you to send back the damage product ?
Normally voucher = burn , no more.As i know most of the refund = actual $ paid but you paid nothing = no refund.Learned something today. Tho I never get lucky snatching those fancy vouchers but thanks for the info.