got an order with missing parts, seller agree to refund partial.
So wanna ask do I still receive coins from that order if proceed with refund?

8pm FSV really OOS in 1 minute.

Tried to order with 1300 coins and see free shipping applied then I press checkout then until free shipping discount disappeared. Wasted my 1300 coins earning CB.

Funny at midnight and noon, FSV a lot and never run out. I come at 8.05pm, all gone already

Exactly. 12pm always never run out.

Wrong, at midnight I used two 500 coins cash back (all sellers) and one 800 coins cash back (cash back seller) vouchers. With 3 different FSV.

You’re right though, noon time less coins cash back voucher. Didn’t have 800 coins voucher at noon.

12am I use two FSV. One let go.
12pm I use two FSV.

8pm 1 minute habis.

Actually one voucher is all day.
One extra from Voucher Drops.
Another one from Promo Banner or FSV Tab.
Can't remember where I got extra one. I think let's say you collect the day before.
Then on the sales day can claim more again.

I’ve faced that bug before. Very frustrating

Anyways best time to buy is almost always midnight, except maybe extra special days, only then worth to bother with 8pm.

Ya I'm one of those people.
I've a long list of vouchers - coins or shipping - that come with different validity time, different minimum spend amount and different use by/use on/use before dates.  I get very confused and I think I'm getting "Shopee voucher fatigue"!

If an item is successfully refunded on Shopee, is the Shopee coins used also supposed to be refunded?

One of my order is refunded, but didn’t get back Shopee coins used.

Really hate when Shopee give free shipping only for COD.

Now all using ewallet, CC also paywave..
This Shopee pulak want to collect CASH when COD.. wtf I'm back to office to work, if parcel send to house, how to give COD?

What's their Shopee logic when nationwide going cashless?
Even road side nasi lemak/goreng pisang also use ewallet laah

I asked shopeelivemy whether we need to verify IC in ShopeePay wallet to receive the quiz prizes. The answer they gave is pretty vague.

It could mean they can process it faster but not a must.

I just got this tracking update for a relatively large order:

"Delivery service provider reported that the parcel has been damaged".

Items purchased from Shopee Supermarket and delivered by Shopee Express. Have gotten nearly 100 parcels from Shopee over the past 12 months, never experienced such thing before.

Shopee says I need to wait 3 days to request for a refund, then a further 14 days for the refund to be processed. They can't resend me the order.

How is this fair to us as a consumer? They f-ed up, they should clear the mess. Now, it's unnecessary headache having to chase a refund and need to repurchase the items.

I feel in such cases Shopee should either:

1) Allow customer to request for a refund immediately, and then seller (also Shopee in this case) should grant the refund immediately.
2) Resend the order to customer

Damn bloody pissed with nonsense like this

Finally 8pm FSV didn't finish in 1 minute.

Untrue. All my checkout today (non Supermarket orders) are with non-Shopee Express. Two J&T, one Poslaju, one Citylink. Zero issues during checkout and applying FSV

Can show the error message?

If item is packed, I think won’t auto cancel. (Packed is before ship)

Checkout Failed (A06): Oops, the free shipping voucher cannot be applied on the selected logistic option. Please check voucher T&C and choose an applicable logistics channel.

This product does not support the selected shipping option.

No available shipping option.

Crap la. No wonder some said the same thing also.
Problem is when I placed my order at 12.00am and 12pm to redeem shop and FS vouchers all of my purchase immediately up with 'Seller is preparing' your order status. So cannot cancel anymore. 😑