Charged for agoda in January and paid in full then this month made few other transactions. One day after statement date, agoda refunded.

After offsetting the refund my outstanding was 97 cents that is not even due yet so didn’t paid for it. And completely forgotten about it until I got billed late charge and interest for the month.

Had to call cs for waiver of the late charge and interest charges of 80+ for not paying 97 cents.

And was told not to use the card until it shows zero otherwise interest will keep snowball and they will only do the waiver within 10 working days.

The system really needs enhancement. Just gentle reminder to all. Refund is not captured payment even greater than ur outstanding billed amount.

This post has been edited by Cookie101: Mar 13 2024, 02:15 PM

Going all the way to a branch just to deposit RM1 is too much effort seriously lol

And paying statement balance will end up with extreme excessive balance which doesn’t make sense too to be fair. Agoda refunded 11k and asking me to pay up another ~11k at cdm?

The cs advised to just pay up whatever that’s outstanding by using transfer from other banks. As long the balance on the card goes to zero then you shouldn’t be getting late/interest charges for refund cases.

For my case just transfer 97 cents across and let it goes to zero then I’m good lol

This post has been edited by Cookie101: Mar 13 2024, 02:43 PM

It just disappeared it seems. No Amex option

Only visa/master or fpx from casa only

Yes. Government.

No cashback. No points either.

No Maybank card gives cashback / points for government transactions.

Not sure if any other banks do.

What phone? Try to reinstall again? Getting sms for transactions made but sometimes push notifications may be a little delayed… like a day after.

This post has been edited by Cookie101: Jun 30 2024, 10:20 PM

Payment didnt go through.

Cukai taksiran?