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ze2
post Aug 28 2018, 11:20 AM

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QUOTE(a13solut3 @ Aug 28 2018, 11:17 AM)
Yes, but in my case, buyer has already acknowledged item received in Good condition and gave Good review. So buyer part there settled, the only now is between me as seller and 11street.
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Call them up, I found 11th street cust service is good. Email will be 2 days respond. I always call them up to follow up my case.

Well my case was legit as I provide pics and all relevant information.

TSa13solut3
post Aug 28 2018, 11:22 AM

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QUOTE(ze2 @ Aug 28 2018, 11:20 AM)
Call them up, I found 11th street cust service is good. Email will be 2 days respond. I always call them up to follow up my case.

Well my case was legit as I provide pics and all relevant information.
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Called twice.

L1 support can't do much in this matter. They only say they keep bumping up the case but no respond from the 'other' department that handling Sellers account.

They talked like the other department is much more superior than they are and I have no choice but to wait them to respond.
cmk96
post Aug 28 2018, 11:23 AM

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Just go up their office to find PIC.

U main email... slow slow wait la.
doppatroll
post Aug 28 2018, 11:23 AM

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just drop my order for 11 street last week..transaction smooth as butter woh
TSa13solut3
post Aug 28 2018, 11:24 AM

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QUOTE(cmk96 @ Aug 28 2018, 11:23 AM)
Just go up their office to find PIC.

U main email... slow slow wait la.
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Email and call also got.

I kat Johor la.. Nak rage also don't know where to rage.
TSa13solut3
post Aug 28 2018, 11:24 AM

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QUOTE(doppatroll @ Aug 28 2018, 11:23 AM)
just drop my order for 11 street last week..transaction smooth as butter woh
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Buying is okay. Selling is bangwall.gif ranting.gif
kucingfight
post Aug 28 2018, 11:25 AM

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pyramid scheme..tell tail signs
cmk96
post Aug 28 2018, 11:25 AM

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QUOTE(a13solut3 @ Aug 28 2018, 11:24 AM)
Email and call also got.

I kat Johor la.. Nak rage also don't know where to rage.
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i see... last time i went their office made a complaint... PIC very fast settle it... but i stay KL la.
MeToo
post Aug 28 2018, 11:27 AM

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QUOTE(Matrix2.0 @ Aug 28 2018, 11:05 AM)
So confirmed 11thstreet bankrupt soon...now i only buy from Lazada.

You simply cant compete with Tongsan.....
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Lazada no gooding cause coupons are severely lackign after alibaba took over
MeToo
post Aug 28 2018, 11:27 AM

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QUOTE(a13solut3 @ Aug 28 2018, 11:24 AM)
Email and call also got.

I kat Johor la.. Nak rage also don't know where to rage.
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Ahhh too bad.. otherwise their office at KL Sentral there... very easy to access
TSa13solut3
post Aug 28 2018, 11:28 AM

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QUOTE(cmk96 @ Aug 28 2018, 11:25 AM)
i see... last time i went their office made a complaint... PIC very fast settle it... but i stay KL la.
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That's why need to email to higher management. Then everyone will start working when they see that it is being CC'ed to the one that not supposed to see all this thing.

Last time I did that for my house defect after multiple complain, straight away supervisor, manager all come to my house and monitor the progress. If not, only bangla come repair the house.
khk1987
post Aug 28 2018, 11:29 AM

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Name already 11 street... You have to chase them over 11 streets.
TSa13solut3
post Aug 28 2018, 11:32 AM

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QUOTE(khk1987 @ Aug 28 2018, 11:29 AM)
Name already 11 street... You have to chase them over 11 streets.
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Chase until Holland also don't know can get the money back or not. Might as well just viral this everywhere then I wait to get cease and desist letter from there haha.

Last time I get lawyer letter for viral-ling webe in FB and at /k/ .
MeToo
post Aug 28 2018, 11:32 AM

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QUOTE(Matrix2.0 @ Aug 28 2018, 11:29 AM)
But 11street coupon also mostly useless. Got price range limit lah, time limit lah. BS.
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Hence its all Shopee... brows.gif
destee88
post Aug 28 2018, 11:36 AM

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QUOTE(MeToo @ Aug 28 2018, 11:32 AM)
Hence its all Shopee...  brows.gif
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shoppee goods is superb expensive .. rather buy by walk in is still cheaper than shoppe
MeToo
post Aug 28 2018, 11:37 AM

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QUOTE(destee88 @ Aug 28 2018, 11:36 AM)
shoppee goods is superb expensive ..  rather buy by walk in is still cheaper than shoppe
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dunno what u looking at...

but in comparison for the stuff i buy... lazada mostest expensive... 11stt and shopee more or less same. Once u factor in free shipping and coupon... shopee takes the cake
krsdy76
post Aug 28 2018, 11:41 AM

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simply their services are suck as a buyer, to refund send mail and facebook post call total about 100times then took 2months.
teehk_tee
post Aug 28 2018, 11:56 AM

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QUOTE(a13solut3 @ Aug 28 2018, 11:19 AM)
In your case, is it paid on the Payment date you saw in the Seller dashboard or it is delayed?
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That one is the clearance from buuer confirmation to your wallet.

The withdrawal process, i think since beginning of this yr.. Is now a 25 day process or so
TSa13solut3
post Aug 28 2018, 12:03 PM

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QUOTE(teehk_tee @ Aug 28 2018, 11:56 AM)
That one is the clearance from buuer confirmation to your wallet.

The withdrawal process, i think since beginning of this yr.. Is now a 25 day process or so
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Attached Image

If you see, bank transfer was supposed to be Transfer Date which is why the status shows Transfer in Progress.

So you are saying now that the Transfer date is redundant? Even if I count from the payment completed date, it is more than 25 days now.

This post has been edited by a13solut3: Aug 28 2018, 12:04 PM
teehk_tee
post Aug 28 2018, 12:13 PM

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QUOTE(a13solut3 @ Aug 28 2018, 12:03 PM)
Attached Image

If you see, bank transfer was supposed to be Transfer Date which is why the status shows Transfer in Progress.

So you are saying now that the Transfer date is redundant?  Even if I count from the payment completed date, it is more than 25 days now.
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Ahhhh... i see the difference between yrs and mine. mine is paid into seller cash within 3 days, and then i one shot withdraw all to bank. (so i dont have to reconcile every payment to the bank.

[attachmentid=9995154]

but it's slower d definitely. last year the withdrawals to bank 3-5 working days je received, now average also 25-30 days to bank, and always at the end of the month.

if u ask the merchandisers they wouldnt know .. this one need higher / finance PIC.


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