Indeed, we had exhausted every possible scenarios and solutions.
It is time to throw in the towel.....

hahaha... Pening kepala lol... wonder where's wrong ...
Dude, just call ur PC guys go your home and test for you, just pay him whatever need to upgrade IF YOU WANNA TURBO.
Hi guys,
Sharing my experience
> Migrated from 8 Mbps Streamyx to Unifi on May 2018 (50Mbps - RM 199)
> Decided not to wait for my Turbo (overkill) and proceeded to "upgrade" to 100 Mbps - RM 129 (I don't watch Unifi TV)
> Walked into TMpoint KAJANG and requested for the upgrade.
> 1st comment the person said "RM 129 100 Mbps belum lagi"
> I debated a little with her stating that the product launched last week and expected to deliver the service from 12th Sept, Please check with your manager.
> She checked and confirmed AVAILABLE!
> Proceeded with the upgrade, half way thru she suddenly said only can take RM 159 (ultimate). I said no such thing. Then she checked with her senior and said ok can subscribe RM129.
> Next bomb she threw, "ini basic internet saje, no calls"
> I once again had to refute and said it's on their website!
> Again, after checking again in the system, she said, YES, available.
> Within 30 mins, my package changed in the portal, and I rebooted the BTU, speed changed to 100 Mbps. That was very fast.
> STB was not asked to be returned and the service is still running.. not sure about this yet as Ultimate package is still running.
Moral of the story, if you're blur and don't know basic information, people like this can screw your upgrade! worst thing is, they don't even know the product their selling. Real clowns. Luckily I've been following this forum for years now.
On another note, friend of mine, next number after me, unsuccessful in upgrading his 30 Mbps (RM 139 BONANZA) to 100 Mbps. He wasted 2 hours (including wait time). They we're not able to upgrade him to the RM 129, strange that only the RM 159 was possible in the system. The manager also tried but conceded defeat. The said they will escalate to HQ and inform him however no sound until evening. He's probably going to try luck at TM Cyberjaya on Friday.
Strage and funny that these things can only happen with TM.
Damn, you also switch already, later i'll go back TMpoint since Manager no yet reply me.