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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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dragna
post Sep 6 2018, 12:47 PM


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QUOTE(wilson1stop @ Sep 6 2018, 12:36 PM)
FYI, just now got user replied contract-ended was ALLOWED to downgrade this new plan.

Yaloh, why Maxis and TIME allowed existing users (no matters contract-ing or contract-ed) also ALLOWED to upgrade/downgrade FREELY.
What's make so this bloody sucker crony company do WHATEVER them want?

First, limited to B40 users, now OPEN TO ALL!!
Second, Said Turbo for NEW users after 2019 (Banners also everywhere), now straight away give TURBO-AHEAD for new users.
Third, Promised turbo existing users from 18th Aug, now kept said Pilot Phase lah... what lah...
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I’m equally angered at this as you are. They really like bringing everyone for a joy ride.
dragna
post Sep 6 2018, 01:06 PM


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QUOTE(kennydy1990 @ Sep 6 2018, 12:49 PM)
So there is a chance for users that subscribe this new rm129 100mbps to get turbo upgrade next year?  hmm.gif
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No. To my knowledge the RM129 100Mbps is a turbo'ed 10Mbps from the old plan.
dragna
post Sep 6 2018, 02:14 PM


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QUOTE(thunderbird @ Sep 6 2018, 02:07 PM)
anyone knows how long need to wait for the upgrade? I received the email in July under the first batch, but after 2 months, still nothing
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No and I believe there has already been many people asking this question. What TM has responded is wait till end of 2019 if you’ve received the email in July as the upgrade is rolled out in stages.
dragna
post Sep 6 2018, 02:19 PM


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QUOTE(thunderbird @ Sep 6 2018, 02:17 PM)
because now they have 100MB at RM129, while i still paying like RM159 for 10MB....
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TM will be announcing something for existing subscribers in the coming days. Wait for that before we bombard them.
dragna
post Sep 6 2018, 09:54 PM


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QUOTE(miloaisdino @ Sep 6 2018, 09:23 PM)
Slowly upgrade to fibre..... Which probably means 5 years down thr road to unifi for everyone...
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It may take sometime but look on the bright side, TNB has already plans to lay down their infrastructure iirc today in the news, which looks like they will be another player in the market. YB looks to break the monopolising of TM, and looks like he has done it by forcing them to drive their prices down to meet competitors, this has never happened before during the past gomen where they were very protective over TM. Now, in just 3 months this all happens.

dragna
post Sep 7 2018, 09:26 AM


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This is odd.. after all the complaining yesterday i suddenly woke up to an upgrade.
dragna
post Sep 7 2018, 10:52 AM


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QUOTE(coconutzz @ Sep 7 2018, 09:30 AM)
what did u complain about ? and your location ?
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QUOTE(zizi4895 @ Sep 7 2018, 09:33 AM)
Wahh...u are a lucky man dude..me also have made a complaint this week..but didnt receive any upgrades..it juz a reply saying that i've been registered for the updates.
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Because of the RM129 100Mbps plan they launched yesterday. All i did was live-chat them to express my disappointment at how are they treating us existing users and that their "Turbo" for us existing users is just taking too long. And through the long conversation, I also got to know that contract with TM ended (yeah, so i'm free!), so i told them I may discontinue my service and jump ship to a cheaper provider.

If you guys intend to complaint, please do it politely.

BTW, Gombak is my area.
dragna
post Sep 7 2018, 11:20 AM


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QUOTE(Nojo @ Sep 7 2018, 11:02 AM)
It shows 800Mbps in the Unifi portal this morning but I still have the old speed despite turning off the modem and router twice
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Make sure your hardware and equipment supports this.
dragna
post Sep 7 2018, 12:02 PM


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QUOTE(nikrizal @ Sep 7 2018, 11:56 AM)
After about two weeks with Turbo 800, these are several findings that I hope would assist you guys in making decision:

1. Turbo 800 is best suit for those who really do downloads, with the download rate of 90-100MB/sec you'll be able to download 
    1GB in 10 seconds 
    25GB in 4 minutes
    100GB in 17 minutes
    1TB needs around 3 hours

2. Youtube streaming straight away will go 4K quality if you use 4K TVs (without previously need to choose quality). The videos are instantly played and you could just jump to any part of the videos without any buffering.

3. Website surfing? As expected, the pages just pop up very quick and for locals one near instant, provided you computer are high end with abundant of RAMs.

4. IPTV streaming like the one I currently subscribe to European server loads very fast and immediately choose Full HD (1920 x 1080) quality. I just wish they offer 4K IPTV. No buffering with IPTV.

5. However all these only possible with gigabit router and ethernet/wireless cards. Otherwise you won't really enjoy these Turbo 800 capability.

For me, it's overkill as I mainly just streaming nowadays and only occasionally do downloads. I'm still waiting for TM to announce new packages for 300 and 500Mbps as I think these packages are more suit to my needs.

But till then, I'll just enjoy this Turbo 800  cool2.gif
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I’d say 500 would be the best in between in this context.
dragna
post Sep 7 2018, 05:39 PM


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QUOTE(blackie19 @ Sep 7 2018, 05:23 PM)
Just a question.

Would TM supply Cat6 cable when the technician comes and install new unifi in my house? Do we need to prepare our own Cat6 cable(s)?
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You get your own Cat6.
dragna
post Sep 7 2018, 07:48 PM


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QUOTE(yvliew @ Sep 7 2018, 07:39 PM)
what if you signed in with the turbo account at the location that not yet turbo, what speed will u get?
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You should be getting the same speeds before turbo lorr..

But it's unlikely because if you've gotten the upgrade means your BTU supports the speed unless your router does not.
dragna
post Sep 7 2018, 08:56 PM


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QUOTE(blackie19 @ Sep 7 2018, 05:42 PM)
Do they supply any cable at all? They do not even supply normal RJ45 cable?
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Yes if they provide you with new equipment it will come with Cat 5e in the box.
dragna
post Sep 7 2018, 09:10 PM


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QUOTE(red123 @ Sep 7 2018, 08:15 PM)
Hi all sifu here I got some questions to ask:-

first I am still using streamyx 4mbps and intend to upgrade to Unifi Pro plan 100 MBPS RM129/month

I would like to know:-

1) Is Unifi Pro Plan 100 mbps RM129/month a turbo unifi plan?
No, you will not be getting any further turbo speed bump. 100Mbps is what you’re going to be getting. Because this new plan seems to be the old 10Mbps plan that has been rebranded to “turbo 100”

2) I dont have a TV and can I get a TV and install the HippTV later?
RM129 does not come with Hypptv STB. However you’ll be given Unifi playtv access viewable on your mobile. You can use chromecast that to a TV if you get one.

3) this thread had given a list of router best for turbo speed. Will Unifi give me one of the router on the list or I need to go buy myself?
TM will provide you with a router. I believe it will be the TP-link ac1200. It’s a so-so router if you’re not too picky else it is recommended that you invest in something better. Refer to pg1 for the list.

4) Which is one of the best router for my plan on the list so I can buy?
Again refer to the list on pg1, see which fits your budget.

Thank you.
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dragna
post Sep 7 2018, 11:32 PM


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QUOTE(crazycrazyman @ Sep 7 2018, 11:16 PM)
https://www.lazada.com.my/products/tenda-ac...s111336909.html

Can this deliver 300mbps or 867 mbps as advertised?
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Not recommended for 300Mbps.
dragna
post Sep 8 2018, 12:43 AM


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QUOTE(Zen0Sama @ Sep 8 2018, 12:36 AM)
i would like to know if my BTU support gigabyte connection for my turbo upgrade 800mbps?y BTU is huawei HG8240W. is it support up to 800mbps?i have read 1st page it said it supporr HG8240 Variant. that mean im supported right? kinda waiting for my new router tplink archer ac3150..
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Yes it supports 800Mbps.
dragna
post Sep 8 2018, 10:34 AM


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QUOTE(AMstrong @ Sep 8 2018, 09:50 AM)
guys, i just got turbo to 800Mbps, but speed test only show some 2++Mbps.
Both on my hp and PC. 
What should i do? restarted modem few times already.
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Which speedtest servers are you testing from and what router are you using?
dragna
post Sep 8 2018, 11:11 AM


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QUOTE(killatev @ Sep 8 2018, 11:09 AM)
guys help me out here.am i missing something? am i capped by my modem ?
][attachmentid=10014918]
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Tested through LAN or wireless?
dragna
post Sep 8 2018, 11:19 AM


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QUOTE(killatev @ Sep 8 2018, 11:13 AM)
wireless. was that the reason?? i will go try out with a cable.. thx man.
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Try with LAN.
dragna
post Sep 8 2018, 11:21 AM


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QUOTE(killatev @ Sep 8 2018, 11:19 AM)
95.36 dl/ 94.48 up

nice. but its not even close to 500.. so shud i be changing my modem?
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What router are you using? Dlink615/L7?
dragna
post Sep 8 2018, 04:14 PM


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QUOTE(hurricane21 @ Sep 8 2018, 03:30 PM)
Possible they ‘purposely’ delay the Turbo upgrade and ‘silently’ encourage everyone to change plan to the new RM129 100mbps? hmm.gif

Since everyone is losing patience for the Turbo upgrade or not everyone needed such higher speed. hmm.gif
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Any proof that they are delaying the process? Day by day there are reports from users getting their upgrades.. mind you, TM did upfront give a timeframe that the upgrades will take place from Aug - Dec 2019.

I understand the frustration but what we can do is just wait.. if you can’t wait by all means, go ahead and sub to the RM129 plan and pay less. Whichever makes you happy.

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