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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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cucubud
post Aug 25 2018, 05:07 PM

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QUOTE(ahpingko @ Aug 25 2018, 05:02 PM)
Anyone got experience to configure two unit of Mikrotik hAP AC to work as a mesh network like asus lyra with dedicated backhaul? How is throughput vs range compared to Asus Lyra set? Really interested with Asus Lyra set..probably solve my issue with my old 100mbps powerline set+archer c2.. but seriously interested in hAP AC (2 units) too..they both priced about the same..
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Why don’t you ask the Mikrotik seller in Garage Sale?
Maybe he got an answer for you.
cucubud
post Aug 25 2018, 05:53 PM

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QUOTE(magnuscena @ Aug 25 2018, 05:49 PM)
Hey guys, 100Mbps use here. I just found out that my speed is now 3Gbps?!!

What the heck is Premium Personal?
I thought 100Mbps suppose to get 800Mbps? Did they put the wrong plan for me or is the speed upgrade actually more?

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Youtube 4k does not even buffer it just feels like I'm playing it from my own PC.
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Better keep quiet and enjoy to the fullest thumbup.gif
cucubud
post Aug 25 2018, 09:01 PM

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QUOTE(nill @ Aug 25 2018, 08:57 PM)
https://unifi.com.my/unifi-en/index.page
Staying in Selangor, Putra Heights.
Still haven't receive turbo upgrade.

It's done without user doing anything, right?
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I need to OFF and ON my BTU and router to get the turbo speed.
cucubud
post Sep 2 2018, 05:40 PM

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QUOTE(mawardi @ Sep 2 2018, 05:17 PM)
Got my upgrade since 3 days ago and just noticed it after a router restart. No notifications no nothing. Did a speed test and got exactly what Unifi said - http://speedtest.net/result/7601527561

But on IDM, I only got 30MB/s max. So, I think 500mbps is really not necessary.

Any idea how to downgrade to Unifi Lite? If I downgrade today, do I entitle to 100mbps upgrade?
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Don’t expect them to give you another free upgrade.
They have given you your free upgrade already.
cucubud
post Sep 3 2018, 11:02 PM

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QUOTE(cannavaro @ Sep 3 2018, 06:41 PM)

I also asked her about unifi turbo upgrade priority, one of the things she told me that I haven't heard of anywhere before is they also take a customer's payment record into account..  meaning if you always pay late then you're less likely to get upgraded first. 😅
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Maybe this statement is true.
I got turbo-ed on 16 Aug. 30 to 300.
Pay bill one week after bill arrived.
cucubud
post Sep 3 2018, 11:12 PM

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QUOTE(fruitie @ Sep 3 2018, 11:03 PM)
Sure or not? I always pay more than required but still no turbo-ed, no late payment too. laugh.gif
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Maybe that statement is one of the criteria to be given priority.

cucubud
post Sep 3 2018, 11:28 PM

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QUOTE(yvliew @ Sep 3 2018, 11:14 PM)
my account is auto debit. no upgrade also
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I don’t use auto debit.
When do they auto debit? On the dateline given or on the billing date?

cucubud
post Sep 4 2018, 04:25 PM

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QUOTE(chrischiang @ Sep 4 2018, 01:49 PM)
glad that im not alone... i see everyone is checking their thru care@unifi, and wonder why mine not working..
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QUOTE(samkian @ Sep 4 2018, 01:54 PM)
Me too...iOS apps problem. Tried on Android apps no problem can login. Already report to TM regarding this
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QUOTE(YoungMan @ Sep 4 2018, 03:49 PM)
Same case here. Report to Live Chat they said no problem on iOS app.
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I have no problem accessing care@unifi on IOS Apps.
Working fine.
cucubud
post Sep 6 2018, 07:37 AM

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QUOTE(nuel92 @ Sep 6 2018, 06:51 AM)
Me too. I dont think i will get turboed soon so better get this pckage since now im paying 109 for 30mpbs.
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Why you want to pay RM129 for 100Mbps when you will be paying RM109 for 300Mbps in future?
cucubud
post Sep 7 2018, 09:57 AM

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QUOTE(UntilUComeBack @ Sep 7 2018, 09:53 AM)
i need that stb and unifi 50 mbps.
damnnnnn. just that and im goood.
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You can go for this package:
unifi 50 Mbps (no Free 600 minutes call + pick one RM30 unifi tv pack + with stb + playtv app) = RM 129 (reseller/TMPoint)
cucubud
post Sep 7 2018, 10:00 AM

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QUOTE(UntilUComeBack @ Sep 7 2018, 09:58 AM)
yes. now using android box and install unifi tv but so sad.
sad.gif
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Yes, the STB is a lot better. biggrin.gif
cucubud
post Sep 7 2018, 10:08 AM

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QUOTE(UntilUComeBack @ Sep 7 2018, 10:03 AM)
extra STB but if no access for what?
=_____="
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Buy together with his access. tongue.gif
cucubud
post Sep 7 2018, 10:23 AM

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QUOTE(wilson1stop @ Sep 7 2018, 10:10 AM)
Bro, not everyone stay in same house for 2 years, some was rent outstation and some will kena HALAU before 2 years also.

Why don't Malaysian Telco/ISPs just copy like Singapore, gave 6 months or 12 months contract but at higher premium rates or more deposit monies.

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When you move to a new house, you can relocate your Unifi to the new house. If the new house got no Unifi, then can terminate the service. Don't think TM will charge you since they cannot provide the service to you.


QUOTE(wilson1stop @ Sep 7 2018, 10:10 AM)

I'm sure those just upgraded from lite and those subscribed RM139, surely MELETUP once saw this in TM website....

Maybe that's why kept hidden 50Mbps for now..  tongue.gif  tongue.gif
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Hope after all the huha upgrade, TM will standardise the packages with and without Voice, with and without STB, with Ultimate pack or (Aneka, Ruby,Varnam) pack etc.
cucubud
post Sep 7 2018, 10:27 AM

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QUOTE(wilson1stop @ Sep 7 2018, 10:26 AM)
Your statement is correct IF it's was TIME...
Unifi allowed this termination if service not available?

Relocation fee is MEH....
and most headache is need wait for technicians come again...
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If I am not mistaken, first time relocation is FOC.
cucubud
post Sep 7 2018, 10:36 AM

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QUOTE(wilson1stop @ Sep 7 2018, 10:31 AM)
rclxms.gif TQ, but relocation got renew contract?

What if I need to relocate my UniFi service? Are there any charges that I need to
pay?
Relocation requests can be made at any TMpoint outlets and is subject to service
availability at the new area where you wish to relocate the service. The relocation fee
of RM300 shall be waived (for first time relocation only).
For internal relocation within premises, there will be a relocation fee of RM350 for
changing of BTU location and RM200 for any additional internal wiring.
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Don't think so got contract renewal.
cucubud
post Sep 7 2018, 10:39 AM

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QUOTE(cannavaro @ Sep 7 2018, 10:36 AM)
I have relocated my unifi account 3 times, all FOC
but not during a short period la (e.g. 3 months relocate, 6 months relocate)
IIRC the shortest duration was 8 months?
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Good to hear that. All FOC thumbsup.gif
cucubud
post Sep 7 2018, 10:48 AM

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QUOTE(lol0919 @ Sep 7 2018, 10:47 AM)
congratz
damn, i keep complaining them, and i sleep regularly, but nothing happens every time i woke up shakehead.gif
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Coming soon. Just tahan a bit longer.
cucubud
post Sep 7 2018, 11:32 AM

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QUOTE(Pebbie @ Sep 7 2018, 11:30 AM)
i don't understand this part. correct me if im wrong, no STB package means i can't watch tv programs through my TV? i can only watch it through my phone?
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Correct.
cucubud
post Sep 7 2018, 11:34 AM

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QUOTE(ycs @ Sep 7 2018, 11:29 AM)
we can all be giraffes soon, waiting for this turbo doh.gif
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QUOTE(lansi_raju @ Sep 7 2018, 11:31 AM)
by the time TM announce till i get, i can walk from JB border till Msia north border, few times
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The time frame for the upgrade is until June 2019. Still within the time limit. biggrin.gif

cucubud
post Sep 7 2018, 11:42 AM

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QUOTE(Pebbie @ Sep 7 2018, 11:35 AM)
to clarify once more, even though i have existing unifi STB box?
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Yes. Because under the new package, they provide you with Unifi Play Tv Account.
Under your old package, you are on Unifi Tv (HyppTv) Account which is link to a STB.

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