QUOTE(lilsunflower @ Feb 1 2019, 11:12 AM)
Personally the inability to respond to a dispute after more than 2 weeks is awful. I would think that a properly run system would have prescribed response times as a KPI and at least update customers on status progress if an investigation is still ongoing, or if they need more time.
However, there has been ZERO contact from BP since I e-mailed my dispute form.
Imagine if actual money had gone missing from my account and they reacted the same way.
This is AirAsia....you will receive the same difficulty trying to sort out issues with AA....However, there has been ZERO contact from BP since I e-mailed my dispute form.
Imagine if actual money had gone missing from my account and they reacted the same way.
I would say, par for the AA group....
Feb 1 2019, 01:00 PM

Quote
0.0415sec
0.49
7 queries
GZIP Disabled