got issue to top up now....earlier in the morning no issue....
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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Aug 20 2018, 10:09 AM
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#1
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4,717 posts Joined: Jan 2003 |
got issue to top up now....earlier in the morning no issue....
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Aug 23 2018, 07:50 PM
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#2
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4,717 posts Joined: Jan 2003 |
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Aug 28 2018, 10:48 PM
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#3
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4,717 posts Joined: Jan 2003 |
So far can say 100% with online payment... the ones i missed is when i am going out from house and trying to use and the connection from wifi change to mobile data and so the transaction failure...otherwise, lazada, insurance, deliver eat etc all works....
not as bad as 50% you mentioned... that's quite bad...every 1 out of 2 transactions... QUOTE(lilsunflower @ Aug 28 2018, 09:01 PM) Online payments are such a hit and miss. Just tried to pay Prudential insurance online. My insurance payment got stuck (now marked as pending, but likely failed) while a second payment for my husband was successful. Physical payments work like a dream but online payments are pretty inconsistent. I have a 50% failure rate most times! |
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Sep 19 2018, 09:11 PM
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#4
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4,717 posts Joined: Jan 2003 |
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Sep 20 2018, 07:32 AM
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#5
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Sorry... I think I misunderstood the question... thought the question is adding multiple credit cards as source of top up ...
But reading again now.... your question is register multiple big pay card? Then I never try before... can ask Jon directly ... QUOTE(Juan86 @ Sep 19 2018, 10:40 PM) QUOTE(skty @ Sep 20 2018, 02:09 AM) |
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Sep 28 2018, 11:39 PM
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#6
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4,717 posts Joined: Jan 2003 |
i just used today at car workshop...went through smoothly... as long as it's credit card terminal...should be able to go through bah...
QUOTE(tan_aniki @ Sep 28 2018, 09:41 PM) |
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Oct 1 2018, 11:55 AM
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#7
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4,717 posts Joined: Jan 2003 |
doesn't work...will kena reject...i've tried 2 or 3 times...they want you to show the picture of actual IC... not a photocopy version...so must have the 3D effect of actual IC...
QUOTE(propusers @ Oct 1 2018, 09:03 AM) |
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Oct 1 2018, 05:44 PM
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#8
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4,717 posts Joined: Jan 2003 |
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Oct 11 2018, 07:50 AM
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#9
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Today I transferred money to my family member then I feel that I transferred too much ... buy my family member unable to send money to me.. previously can send money to me without any issue... so is it bigpay blocking 2-way transaction on the same day? Anyone encountered this before?
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Oct 11 2018, 02:34 PM
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#10
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4,717 posts Joined: Jan 2003 |
Ok... thanks both ... later ask my family member refund back to me a bit...
QUOTE(ClarenceT @ Oct 11 2018, 08:35 AM) 3. Is there a value limit on peer to peer transfers? There is a daily accumulative limit of RM2,000 to send money to your BigPay contacts. There is no limit to how much you can receive from contacts provided that the balance on your account does not exceed RM10,000. QUOTE(BigPayJonathan @ Oct 11 2018, 11:25 AM) What's the issue? There's a daily limit of RM2,000 to P2P transfers, but that's only one-way. If I send you RM2,000, you can send me RM2,000 back in the same day. Is there an error message, or is your family member having trouble finding how to send money with the new UI? When clicking on the BigPay logo, just scroll down through the list, select the person you want to send money to and then key in account. Should work fine! |
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Oct 19 2018, 07:31 AM
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#11
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Your own negligence so I think up to bigpay already... imho... same concept as you atm or online banking transfer to wrong account
..... dont think bank will help you get back money ... QUOTE(pupupasta @ Oct 18 2018, 09:37 PM) Did anyone transfer $$ to the wrong BP recipient before? It happened to me this morning whereby i accidentally selected the wrong recipient (some old numbers saved in my contact list but the new owner is not my friend). Without hesitation, i contacted BP for dispute.... i was told to wait until further notice. what are my chances to recover my money? Anyone can help to advise? Thanks. |
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Oct 22 2018, 07:40 AM
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#12
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4,717 posts Joined: Jan 2003 |
How come my balance shown top up rm480 = 8 swipes but when I see the individual top up listing ...only can see 7 payment? Which number should I trust?
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Oct 24 2018, 12:33 PM
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#13
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4,717 posts Joined: Jan 2003 |
Thanks for sharing! Yes... not working for me too and I use online banking ... Will try your recommendation next time ...
QUOTE(borneoman1 @ Oct 24 2018, 12:01 PM) A few weeks ago, I couldn't use BigPay to pay for reload on the mobile@unifi app. After keying in everything right with the OTP number, the app will say failed to reload. Just now found a way to use BigPay to reload for prepaid Unifi mobile. Use the Pay4Me option in the Reload page. Copy & paste the link to ur web browser, key in details, and the payment should proceed successfully. |
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Dec 9 2018, 02:18 PM
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#14
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4,717 posts Joined: Jan 2003 |
i made a transaction and it was voided by the merchant because wrong amount. I got the receipt to show the transaction voided/cancelled...but in my bigpay still showing transaction is pending... it has been more than 1 week...what should i do for this?
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Jan 18 2019, 09:36 AM
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#15
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4,717 posts Joined: Jan 2003 |
Anyone here uses Aeon Big cc to top up to bigpay? Is it considered as online? I want to double confirm on this ... as my multiple bigpay transactions... the total cashback provided doesn't tally .. a bit weird ...
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Jan 18 2019, 07:07 PM
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#16
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4,717 posts Joined: Jan 2003 |
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Feb 12 2019, 08:20 AM
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#17
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Gais... just to update something which happened to me last week. I withdraw cash 2x end of Jan and then 2x again early Feb... about 8 days apart... and I got a call from Bigpay CS to interview me... she asking me some questions and say it is BNM requirement. What I can remember is she ask me if any of the cards used are foreign card... and also ask me my personal details such as NRIC and also my current job ...
And of course ask me about my recent withdrawal ... so I told the CS actually I only withdraw 2x a month recently but perhaps it was done(timing) very close to each other. Phew... so just a sharing and perhaps need to arrange the cash withdrawal frequency further apart instead of within 7-8 days apart... Anyone else kena this? |
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Feb 12 2019, 12:03 PM
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#18
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i challenged the CS to confirm how i know if she's a scammer. She told me to wait and blocked my card and asked me to check...then after that i followed the instruction and answer all questions asked...
QUOTE(ericlaiys @ Feb 12 2019, 08:29 AM) QUOTE(David83 @ Feb 12 2019, 08:32 AM) Mixture, i do spend occasionally as well... 2x withdrawal on same day... QUOTE(propusers @ Feb 12 2019, 09:26 AM) did you spend anything using BP or just 100% reload and withdraw from BP? 2x withdrawal is done on the same day? QUOTE(tohff7 @ Feb 12 2019, 09:33 AM) |
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Feb 12 2019, 12:04 PM
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#19
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no, i did not ask because the CS unblocked my card after the 'interview' finish... so since no impact to me...i did not ask further... but if my card got blocked, i already prepared to challenge CS to show me where in T&C say i cannot spend and do withdrawal....
QUOTE(lilsunflower @ Feb 12 2019, 12:00 PM) |
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Feb 12 2019, 10:24 PM
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#20
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