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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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tan_aniki
post Jul 22 2020, 09:11 PM

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QUOTE(tansks @ Jul 22 2020, 09:06 PM)
You may try restart your phone. Samsung phone?
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no need restart la, just ariplane mode on and off or switch 4g to 3g or vice versa
tan_aniki
post Jul 24 2020, 09:32 AM

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QUOTE(shawnme @ Jul 24 2020, 09:23 AM)
That's what I understood all along.. Then boom..
CS is giving me a headache..

I just got a 2 month old problem solved yesterday.. And a whole new conflicting issue today.. Damn.. BP is getting too crappy, and good luck with "challenge banking"

user posted image

user posted image
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u trust newbie CS or our experience?
tan_aniki
post Jul 24 2020, 09:48 AM

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QUOTE(shawnme @ Jul 24 2020, 09:35 AM)
Not only your experience, that's what I've been doing as well. But these "newbie" CS... The live chat in the app is getting pretty useless.. Starting to get to the level of "Boost"

Furthermore, I'm not even getting emailed the chat transcripts anymore. Can't hold anyone accountable.
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after they end chat only will send the transript

like that day i chat with 2 different CS, the first one still didn't send to my email but the latter got
tan_aniki
post Jul 25 2020, 06:58 PM

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Two exciting updates in this release! First, you can now transfer money from BigPay to your friends and family in China. Second, we’ll be introducing auto top-ups soon - so you never have to worry about your account balance anymore. Got a question or feedback? Chat with our team directly in your app!
tan_aniki
post Jul 27 2020, 10:33 PM

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i think they wanna kyc those with 10 or more cc in the BP...
i got 30 cards inside and spend almost one hour to find and edit the statement header for them...
Inside still got RM3k+, recent months no atm/bank transfer, pure spending...
tan_aniki
post Jul 28 2020, 01:06 AM

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QUOTE(fairylord @ Jul 27 2020, 11:39 PM)
What header are you guys referring? Cc credit card statement hiding sensitive info?

Are they asking for old old top up history or merely the recent top up history (says this mth) suffice for verification?
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I just provide the statement 1st page for all the cards inside top up sources

QUOTE(leo_kiatez @ Jul 27 2020, 11:45 PM)
Why block your bigpay card? What have you done to triggering the block?
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Just top up as usual and seldom atm withdraw or bank transfer already
Mainly spending

This post has been edited by tan_aniki: Jul 28 2020, 01:07 AM
tan_aniki
post Jul 28 2020, 11:06 AM

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QUOTE(andrekua2 @ Jul 28 2020, 10:48 AM)
Wow... how did you manage 30CCs? 3 also headache...
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some are cancelled and i didn't remove yet
might remove later after unfreeze
i kept over 40 cards stored inside my phone (with a way to decode) so that no need bring out all the cards and just keep inside the drawer
tan_aniki
post Jul 28 2020, 11:19 AM

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QUOTE(MGM @ Jul 28 2020, 11:13 AM)
How u do this "with a way to decode"?
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scattered ur cc number in a way that only you can decode
tan_aniki
post Jul 28 2020, 11:33 AM

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QUOTE(jiaen0509 @ Jul 28 2020, 11:31 AM)
Either unpaid leave or kena fire liao.
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Last active: 20th May 2020 - 02:53 PM

someone created BigPayJustin

This post has been edited by tan_aniki: Jul 28 2020, 11:34 AM
tan_aniki
post Jul 28 2020, 04:06 PM

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QUOTE(!@#$%^ @ Jul 28 2020, 03:39 PM)
anybody settled the review and got their card unblocked d?
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i don't think so fast, CS told me need 3-5 working days
tan_aniki
post Jul 28 2020, 04:12 PM

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QUOTE(!@#$%^ @ Jul 28 2020, 04:10 PM)
what the, means the money all blocked for so many days? crazy bunch.
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luckily my acc left RM6x.xx quota left this month, i faster top up my wife quota and now assign important cc quota to others ewallet
don't want rely on BP too much
tan_aniki
post Jul 30 2020, 06:55 AM

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QUOTE(Nerdyfred @ Jul 30 2020, 06:45 AM)
Is not about showing teeth. When u suddenly realised yr balance turned negative and that got you nervous to think any scam that u encountered.

Bigpay is prepaid card and it should not have any negative balance and overly deducted money.
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That is bcos someone already swipe for eg RM1k to Boost and thought he got another RM1k to swipe while Boost not yet claim the money, after they claim then u need to forge back the extra RM1k that u have swipe while ur existing balance only have RM1k
tan_aniki
post Jul 30 2020, 08:53 AM

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QUOTE(fairylord @ Jul 30 2020, 08:35 AM)
Hi all, FYI.

I account already restored.
BP restores the next day after all doc furnished for verification.
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urs so fast?
mine submitted on monday night till now still haven't restore, they just reply the email on wed 1.20am...

I'm Amir, from BigPay.

We have received your email. We want to let you know that our dedicated team is working on it and we will get back to you as soon as possible.

Vroooom..!!

dunno vroooom mat7...
tan_aniki
post Jul 30 2020, 03:00 PM

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QUOTE(ClarenceT @ Jul 30 2020, 12:56 PM)
Someone got a final love letter with full refund. Account closed.
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what's the reason behind?
overspend?
use other ppl cc?

This post has been edited by tan_aniki: Jul 30 2020, 03:00 PM
tan_aniki
post Jul 30 2020, 03:42 PM

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QUOTE(ClarenceT @ Jul 30 2020, 03:18 PM)
15/7/2019 - Tansam.
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ok found the post, half of the cc are not his name
tan_aniki
post Jul 31 2020, 08:44 PM

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We're writing to let you know that your account has now been restored!

Thank you very much for your cooperation and patience with this matter.

If you need any further clarification, feel free to reply using this email thread.
Best Regards,
BigPay
Tom
tan_aniki
post Aug 2 2020, 08:45 AM

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QUOTE(coolguy99 @ Aug 2 2020, 08:22 AM)
They don't have such rule before. Why is BP imposing these stupid rules nowadays.  bangwall.gif
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I already few months didnt let them earn 50c and RM6 fee for bank transfer and atm withdrawal, spending better with getting points instead
tan_aniki
post Aug 3 2020, 08:04 PM

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QUOTE(!@#$%^ @ Aug 3 2020, 08:01 PM)
can terminate me, if they have probable cause.
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just explain if really use different name cc to different name BP, they will listen to ur reason if reasonable
tan_aniki
post Aug 4 2020, 11:49 AM

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QUOTE(Matchy @ Aug 4 2020, 11:45 AM)
Thats the thing... there are many accounts. Thats why we need some sort of community effort by reporting it. Perhaps bigpay can temporary freeze the account until it has been verified. Just like email spam, you can report the email as spam and the system will do the filtering. Non-reported account, then it should be fine.
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no use 1, ignore is the best effort
there are so many scammers and they are waiting someone who respond to them then they will start attack u with different ways
they won't keep targeting those who didn't respond to them

This post has been edited by tan_aniki: Aug 4 2020, 11:49 AM
tan_aniki
post Aug 8 2020, 12:56 AM

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QUOTE(efy6kvl @ Aug 8 2020, 12:31 AM)
My BIGPAY card is frozen by BIGPAY with the request of credit card statements as the so-called routine check. It is kind of unreasonable to ask for all my credit card statements since I have about 10 of them.
I've asked support to give me specific card and duration that they are looking for. The guy laughed and then just say I still need to provide for all.
Is there any channel that I can ask them to return my card and just cancel it? It is just stupid that my card is blocked for 2 weeks already and no response from support team yet
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just give them the statement header, for dc just ss the casa and the dc number online enuf
i got 30 cards also do the same and released within 3-4 days, so just do it or just leave it
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