Yes, we are only small fish, those that owe them money are the big fish, they just keep on attracting people with this type of CB offering to get more fish~

We are one of the 43.6%, minority!

[2017 - Parliament]

Lee said on an average, 43.6 per cent of total cardholders settled their credit card debt completely in the January to June 2017 period, while another 43.6 per cent pay up at least five per cent of the outstanding balance in the same period.

He adds that the remaining 12.8 per cent are cardholders who do not pay even the minimum payment of their outstanding balance before or within the due date.

He stated that there are 3.6 million credit cardholders up to June this year.

Based on statistics released by the Statiscs Department in 2016, he said the figure represents per cent of the 20 million population aged between 20 to 74 years old.

what he mean is somebody said eventually bank will take away those benefit which in real world they won't because this is a marketing strategy to get those big fish

Wow, you have a point to be upset. Considering the only allow 10k max topup, almost half of that now is in dispute.

Had just started using BigPay today and topup using PB Bank.

I can't imagine how on earth will be any human being willing to use something as bloodiful and crappy as BigPay other than due to the promos and cash backs offered by respective banks.

Why i said so?

BigPay is the WORST, not one of but THE WORST thing i ever seen in online world.

While i jz perform mere 8 transaction.
2 of them showed it is failed in BigPay apps, yet when i call Public Bank the transaction is SUCCESSFUL.

mind you, it's 2 transactions that BigPay told u it's failed transaction while in actual the transaction is successful and money had been deducted from your card.

Call to Bigpay to highlight this issue but there is no answer after a long wait.

Click contact support and wrote to them about my problem.
From 9am till now NO RESPONSE.

BIGPAY, RETURN MY MONEY BACK TO ME!!

ITS A SCAM!

Overall my experience with them are above average too... Been using over a month ++

Have issue 3 times since gotten the card. 1st time during credit card initial topup. 2nd time due to slow card delivery. 3rd time with credit card topup limit due to sudden announcement.

Other than that, they are fine.

It should be fine as long as the SG ATM allow SGD 2,000 withdrawal.

Well if they remove the CC topup, I believe BP won't take off as majority of us here are using it for CB only. They lose, we lose 

When transferwise and revolut hit our shores, you have more options. The question is when are they coming?

Malaysian can apply for you trip? I thought it need singapore IC. Please share you experience once you start use it.:-)

It had come to a point where most users are simply exploiting your service due to offer from other parties (bank offering cb or promo)...

I wonder how long BigPay can survive..

Unless they get really serious about improving all these craps that shouldn't be there at the very first place.

Nothing is too big to fail..
Don't care who is behind u..
Hong leong approach to online shopping eventually shuts down too..

Limited foreign currencies supported... Other than that it looks okay.

Haha, this another feature that BP has but other don't have. Any great feature about this competitor?

PS: please relate BP to avoid Off Topic.
I saw quite number of member reporting members' post here recently. Sabar man

cincai la...
the points is consider very small for every RM20 spent...
most important is to keep track of the money $$$

Can convert BigPoints to Samsung Reward point 

I do daily reconciliation for all my accounts so any extra/missing I will know immediately.

The BP BIG points are supposed to be sync'ed over to AirAsia BIG everyday at midnight but last I checked, my 6th August BP BIG points have yet to appear in AirAsia BIG portal.

Wow..
Seems like there are a LARGE amounts custs getting the same problem of topup failed yet card charged.

I had just received the topup for both 'failed' transactions.

BigPay should realized that stating that transaction 'failed' while actually charging can be categorize as misleading or fraud to a certain degree as pointed out by previous reply.

It doesn't matter how u reconciliate the next day or what.
But by doing so, u commit a mislead act or fraud.

Should instead put the word
(Unable to finalize transaction and quote the transaction id ask cust to contact support)

What if someone get this problem and missed 1 topup but he or she conveniently forget about it since BigPay shows topup failed and he or she don't know the card has been charged and while BigPay did not able to reconciliate the transaction the next day?

IS THIS A FRAUD???

From my experience, BOTH the topup failed is due to error from BIGPAY SIDE.
The topup screen KEEPS LOADING for 1 min or so after the bank approved the transaction and the screen eventually shows topup failed.

If your system couldn't take it.
Put on a notice or schcheduled maintenance or system busy so your cust won't suffer from these problems..

I don't think this problem is very frequent for others.
I had been using CC for years and so far i only get 2 error like tis.

1 is BigPay another is myTNB..
Other merchant like GSC Shoepee Lazada etc etc, no prob at all.
Not even your AirAsia.

Why rugi RM60, nothing to lose lah, you don't gain anything at your 9th top up only.
It is better to perform 9X than risk to 7X only.