Seriously do you guys feel safe with so many reported bugs? We're not talking about loyalty card here, it concerns our money, in fact when we use it frequently with lots of transactions, we might not even spot any errors (i.e deducted extra money, balance wrong, etc). I do not check every detail of my credit card, but really feel insecure with this card now.

Are you seriously expecting AirAsia to tutup kedai?

buggy apps does not mean our money is "buggy".

the money is still there, just how to access it realiably by the app is the issue.

all bigpay's wallet fund doesnt sit in *someone*'s personal bank account. there is a separate operating account to hold all the funds, all the wallet activities goes thru this account and wallet provider HAS to report to BNM on the account status.

separately, there is an escrow account, committed by the provider, in this case, bigpay. this escrow account is somewhere like 1:1 ratio against the balance in operating account.

e.g. if all the bigpay wallet balances = RM10mil (sits inside operating account), there is a similar equivalent 1:1 fund size in a separate escrow account. think of this is a "guarantor account".

these operating/escrow accounts are governed by the respective (actual) banks where bigpay/provider made agreement with. dont know what are the jargons here, something like both parties are mutually responsible and both accounts are auditable.

imagine the commitment set by AA/bigpay. 1 user = max RM10k wallet size, the amount of total fund size to commit is huge.
there are also reasons why wallet providers are set a certain limit of RM200 (small purse) and RM1500 (large purse) wallet size. only bigpay has a wallet size of RM10k. BNM didnt approve bigpay's this wallet size for no reasons or justifications and commitment by bigpay itself.
not everyone accepts ewallet, let alone see their money on the phone. some would just rather see/touch physical $$ notes or bank booklets as assurance 

RM10,000 is the maximum.
You can set your own risk limit, say RM500 / RM1000, this level should be accepted by most of the people.
A risk of losing small money (perception) should not discourage you to try and learn a new product/service.

how long the big points will credit to account? ald top up 2K++ a few days ago

Feels very insecure about this card. Received a notification this morning saying my balance is low ask me to topup. Open up the app and to my horror it shows a RM3k withdrawal i never did today. The card balance becomes negative.

BigPay app down again...little circle rotating then msg popped up "Failed to load transactions". Same thing happened last night 

I just now trying to activate the card but incorrect cv number pula.

City Link if not mistaken.

edit: 1st and 2nd courier both also drop into mailbox without needing signature.

Bigpay will bankrupt when paying the merchant fee to bank . LOL

Not equal.
Left hand near 1% cost (Credit card pricing). Right hand less than 0.2% (debit/prepaid card pricing). so will be in deep deficit.

Only RM10k max per card. How many BP users they are having? And they cannot simply use the trust fund for own use!
You just got a new BP, so 55xx-xxxx-ABCD-xxxx AB is 02 right? (my AB is 01)

tan_aniki,'
how do u get RM200 from HLB Fortune ? Per card, max CB is only RM50/mth..?

Weird? I just top up around 11:30 and no problem

visa vs master?

edit : MU and Barcelona both are visa, should be visa vs master issue again.

HLB Fortune got extra bonus on your 13th month statement, it depends how much you spent throughout 12 months:
RM38k = RM280
RM68k = RM880
RM108k = RM1800
they also given out interest if you don't touch it in another account.
just transfer to your card if you need to offset it.
well explain, no need me to explain more.

Problem again? I tried to reload RM 200 with my FCB VS and error saying "Oops! Something went wrong. Please use a different method or contact your bank for support."

I want to buy AA ticket now...

Edit: After tried again, it works now. Surely buggy..

Yes, which is why I mentioned specifically the cashback cost. Understood that BigPay is fronting the cost for top ups, which is why I'm agreeable to the 10k limit (obviously not all are). But that cost pales in comparison to the costs being borne by the source banks (cashback costs + fronting the total amount pending repayment).