Try using your mobile instead. Remember to delete the existing record of BP card you have first prior to paying & enter the BP card info again.

But you mentioned you keyed in the correct pin? Or was it on previous transactions? Just genuinely curious on this mechanism.

As mentioned by the others, this is nothing new. It's an ongoing, random, intermittent issue that's been plaguing Boost for some time now.

Some of us can top-up Boost using BP without any issue while some can't. None of us has yet to be able to pinpoint the root cause other than ensuring that your BP card is registered to a single Boost account only.

Reload BigPay using cashback credit cards & then make payment using BigPay.

Which particular cashback CC are you referring to? You can actually get a list of cashback CCs that are "compatible" with BigPay in the first post of this thread.

Apart from using BigPay to obtain cashbacks, BigPay itself does come along with perks like 0% commission on foreign exchange purchases, real-time transaction postings in the app & more which you can read more in the first post.

Then there's a high chance that your card will not land you any cashback for BP reload.

Maybe you'll want to consider applying for one or two from the list?

What's the point in censoring out the bank or card name? It's not like you're going to get sued or anything.

No point asking since he didn't even bother to reply all the posts that tagged him.

Wrong section, head over to https://forum.lowyat.net/topic/1819492 for SSPN related question.

Quick answer: yes, you can use CC for SSPN-i Plus.

Check first page.

You'll get your answer here by searching the thread with keyword "bigpay".

EDIT: https://forum.lowyat.net/topic/1819492

This post has been edited by talexeh: Apr 23 2019, 11:13 PM

Welp, thanks for catching that. Pretty sure I hit the Ctrl+V to point him to the SSPN thread but I guess I hit the reply button a tad bit faster.

Anyway, edited my post.

No. There'll be no point in providing the card freezing functionality if it doesn't work, no?

Please multi-quote your replies! Also, read the first post if you're looking to withdraw >RM2K.

They had maintenance scheduled for 3 hours but I guess they didn't push the notification via app.



This post has been edited by talexeh: May 16 2019, 10:26 AM

Seems to be the case. I can't see any of my accounts in the website while in the app, there's a small notification indicating that they're working on getting the app up & running again.

Been reported a couple times in this thread.

I have 2 Time accounts tied to the same BP card. First Time account got charged accordingly but the second Time account which just had its autodebit subscribed didn't get charged accordingly until yesterday. Funny thing is when I checked Time self-care for the second account, it still shows as unpaid.

I just got off the chat with BP CS to request for the card statement to escalate to Time.

Also, if you just subscribed to Time autodebit with BP card, check for the notorious additional RM1 charge by Time.

This post has been edited by talexeh: May 23 2019, 09:31 AM

Can you come up with a way to better display the type of transactions? Case in point, I woke up to the below unrecognized transaction & I think it's pretty obvious that this is an outgoing transaction that was somehow rejected / reversed.


I went on a chat with BP & was told that this is actually a refund settlement instead that was somehow tied to my previous purchase that took place last month. So in a way, without contacting CS, I have no way of knowing that this is actually an incoming transaction, not outgoing.

Time but somehow some of their CS are unaware of this issue. You'll get more complaints if you browse the Time thread & search for BigPay.