Missing top up is in this morning!
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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Feb 4 2019, 10:34 AM
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#261
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52,874 posts Joined: Jan 2003 |
Missing top up is in this morning!
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Feb 11 2019, 01:32 PM
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#262
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52,874 posts Joined: Jan 2003 |
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Feb 11 2019, 11:08 PM
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#263
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52,874 posts Joined: Jan 2003 |
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Feb 11 2019, 11:16 PM
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#264
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52,874 posts Joined: Jan 2003 |
QUOTE(AskarPerang @ Feb 11 2019, 11:15 PM) Not given option. Straight away stated cancel and the card ejected out. Not even got any receipt given. I can't remember much.That's why wandering whether it is normal such occurrence. Maybe I manually pressed the Cancel (Batal) button on the keypad, that's why it is captured in the BP app. |
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Feb 12 2019, 08:23 AM
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#265
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52,874 posts Joined: Jan 2003 |
QUOTE(kevyeoh @ Feb 12 2019, 08:20 AM) Gais... just to update something which happened to me last week. I withdraw cash 2x end of Jan and then 2x again early Feb... about 8 days apart... and I got a call from Bigpay CS to interview me... she asking me some questions and say it is BNM requirement. What I can remember is she ask me if any of the cards used are foreign card... and also ask me my personal details such as NRIC and also my current job ... It's their duty to flag or report suspicious money laundering activities to BNM.And of course ask me about my recent withdrawal ... so I told the CS actually I only withdraw 2x a month recently but perhaps it was done(timing) very close to each other. Phew... so just a sharing and perhaps need to arrange the cash withdrawal frequency further apart instead of within 7-8 days apart... Anyone else kena this? This post has been edited by David83: Feb 12 2019, 08:23 AM |
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Feb 12 2019, 08:32 AM
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#266
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52,874 posts Joined: Jan 2003 |
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Feb 12 2019, 11:13 AM
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#267
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52,874 posts Joined: Jan 2003 |
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Feb 12 2019, 03:04 PM
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#268
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52,874 posts Joined: Jan 2003 |
QUOTE(lyc1982 @ Feb 12 2019, 02:56 PM) Wallet size is RM 10kQUOTE 2. What is the maximum amount I can have in my account? At any one time you can have a maximum of RM10,000 in your BigPay account. 1. what is the max withdrawal per day on ATM ? Depends on your wallet balance. If your balance is RM 10k, you should be able to withdraw all but not in a single withdrawal transaction. 2. what is the max withdrawal per transaction on ATM ? Depends on ATM. Vary from RM 2.5k to RM 5k Read Page#1 |
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Feb 12 2019, 03:06 PM
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#269
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52,874 posts Joined: Jan 2003 |
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Feb 12 2019, 03:36 PM
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#270
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52,874 posts Joined: Jan 2003 |
Don't worry.
The apps has a safeguard feature even though if you wanted to do so! |
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Feb 12 2019, 06:47 PM
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#271
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52,874 posts Joined: Jan 2003 |
Those who could withdraw RM 4k from HLB ATM.
May I know whose the ATM machine manufacturer? Notice that Wincor has restriction on 30 notes. CIMB and AmBank use machine from them. HLB CRM uses OKI but unable to dispense RM 4K. MBB CRM uses Hitachi CRM. This post has been edited by David83: Feb 12 2019, 07:06 PM |
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Feb 12 2019, 08:35 PM
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#272
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52,874 posts Joined: Jan 2003 |
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Feb 12 2019, 09:49 PM
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#273
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QUOTE(tohff7 @ Feb 12 2019, 09:27 PM) I went 3 HLB branches today and all 3 failed to withdraw RM 4k.Branch 1 - Only got 2 CRM from OKI. Tried both and both also failed. - Error: ATM limit Branch 2 - Got 1 ATM from Diebold and 3 CRM from OKI. - Tried 1 ATM and 1 CRM. Both also failed. - Error: Invalid amount (I think) Branch 3 - Has 4 CRMs from Hitachi - Tried 2 of them. Both also failed. - Error: Invalid amount |
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Feb 13 2019, 12:54 AM
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#274
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QUOTE(MilesAndMore @ Feb 12 2019, 11:37 PM) It has nothing to do with the ATM brand but rather the banknotes stored inside the machine. All the OKI ATM is perfectly capable of dispensing 40 notes in a single transaction. Are you talking about pure ATM or CRM (ATM+CDM)?Some Hong Leong Bank ATM are NCR ATM and all HLB NCR ATM is capable of dispensing 40 notes in a single transaction too. It will dispense RM4,000 as long as the ATM has and has enough RM100 banknotes stored inside it. |
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Feb 13 2019, 09:09 AM
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#275
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52,874 posts Joined: Jan 2003 |
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Feb 13 2019, 10:11 AM
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#276
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QUOTE(AIYH @ Feb 13 2019, 10:09 AM) There is only 1 ATM (NCR) and 1 CRM (Hitachi) at HLB Jalan Tun Razak. So pure ATM will have higher chance of dispensing RM 4k right?Tried on 11/2 and today (13/2), can successfully withdraw 4k on both days on the same ATM machine. Tried to withdraw from CRM before ATM, showed invalid amount. |
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Feb 13 2019, 10:31 AM
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#277
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52,874 posts Joined: Jan 2003 |
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Feb 13 2019, 11:09 AM
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#278
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52,874 posts Joined: Jan 2003 |
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Feb 13 2019, 09:46 PM
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#279
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52,874 posts Joined: Jan 2003 |
QUOTE(munfatt @ Feb 13 2019, 09:45 PM) I hit this error earlier too. After a few tries, realize that I get this error when pay using the added card in MaxisPay. If I chose Pay with Card or Online Banking without login, it somehow went through Using the Add Card feature also results in failure/error in TnG e-wallet.No problem if you add by using top up method. |
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Feb 13 2019, 10:13 PM
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#280
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52,874 posts Joined: Jan 2003 |
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