Yes, certain transactions do not process immediately.

When u click into the detail, you will see approved or pending.

Pending most of the time happen for forex transactions
It does happen on certain merchant though

Brilliant idea.....

Left card top up to right card. 10k earn 200 big points for top up n another card earn 500 big points for spending.

If abiding the rules also can get banned. Then can do like the brothers here earlier said escalate the complaints to bank negara...

whole life twice.

Im doing calculation whether to use my Maybank Gold 2 cards(amex) or  BigApp during my travel at New Zealand.

Let say im spending RM5000
7k amex = 1k bigpoint
RM2 bigapp =1 bigpoint

Amex  RM5k * 5 = 25k point
25k / 7k = 3571 Bigpoint

Bigapp RM5k = 2.5k Bigpoint
SO,
RM5000 using Amex = 3571 bigpoint
RM5000 using Bigapp = 2500 bigpoint

okay, AMex win.

Amex wins a little on points but BP wins BIG on fx.

no other way. just wait another hour or so.

I believe limit is 10k. Don't do till sharp sharp 10k la. Then reload liao, don't withdraw everything within a week la. Use it to pay regular bills like how u pay using your existing usage lo. Then probably weekly withdrawal will be good, just to pay off your cards.

I.e. Do what you usually do when BP does not exist. Don't tell me you 1 week withdraw all your salary just to pay your monthly expenses meh. Unless you're a cash person lor.

Excellent point, and I hope this is a question I hope BP Jonathan will answer!

The issue of fraud is very real.  When I was in Europe, ALL my transactions went through without PIN. One cashier even joked that it would be a lucky day to anyone who found my card. It doesn't even have our names on it, so we lose it while travelling, its like losing cash with little hope of retrieving the card.  The only upside is that the maximum you can lose is whatever amount is reloaded (max RM10k).

They can still use the cloned card when u unfreeze it.

why you need it anyway? when we use our bigpay, the amount used is directly deducted and reflected in our bigpay app..so might as well transaction date = posting date

When I want to fill up card information when purchase online, which should I choose? credit card or debit card?
And the holder name key in my full name? because the card don't have my name

Previously saw a post said End of Sept. Hope their team dont play volleyball. RM20 is not worth, when Pin n Pay or Paywave all back change for free.

Even card replacement is RM12(Correct?) only for MBB.

Good idea. Anyone try before?

you have to call in to cancel, then wait for them to process and send a refund cheque. after that, you have to call them to remove your IC from their system before you can apply again, otherwise, you can't reapply. all in all may take 2 to 3 weeks if they are fast.

i believe there's a fee to pay to reissue?

Just wanted to share my experience last night at 1.30am calling BP customer service because I suddenly received a BP spending notification for a small amount (i.e. <RM20) which I didn't spend.

This is a merchant I regularly use and I suspect it may have been a duplicate transaction for a failed BP online transaction (2 weeks ago). However, I still wanted to take precautions and obtain information from BP to send to merchant to reverse the double charge.

Got through to the Lost and Stolen card representative pretty quickly, and after a quick and simple verification, she was able to understand my situation perfectly and provide me with transaction details (which she also sent to my e-mail). She also set out 2 options:

1. She would block card, file dispute form, and send me a new card (if I was reporting under fraud case); OR

2. I could freeze my own card and provide the transaction details to merchant to reverse (if this was a duplicate charge by the merchant).

I chose the latter. The CS also confirmed that Freezing / Unfreezing is not an issue, and simply a way to "lock" your wallet. She recommended that I do this if I wanted to take precautions while the merchant was investigating the duplicate charge.

Within 3 minutes I received an e-mail from BP with a screenshot of all the transaction details. In my experience, this is much faster than a bank response as they normally need to "refer this to the respective department".

ya. BOOST cannot topup 0.xx
only BP can.

but if you have other expenses, maximum way is spent RM540.55/month online/petrol/auto bill and RM1959.45 on others