Not here to judge anyone financial capabilities nor competency.
Housing loans already charging interest and this practice allowing yourself to pay more fees to the bank. I wouldn't call this to be smart nor it is a good financial practice that should be emulated by everyone.

And if anyone is resorting to "borrowing" money from credit cards to pay for your housing loans then wouldn't this be a signal to a larger problem in the background that need to be addressed ?

This post has been edited by hye: Sep 14 2018, 11:28 AM

Current Account Saving Account

Agreed. The discussions are heading into an uncontrollable argumentative nature.

Cash withdrawal is a feature but discussing how much one can earn through the withdrawal, how many notes does this bank ATM withdraw, etc is already deviating from the topic. Appreciate if this practice cease as it has been going on for a bit too long already.

Folks are scared about this and that because of potential fraudulent use and I have to remind folks who ask this that (any) card responsibilities and security have already been on the shoulders of the cardholders, they are never "transferred" to the card issuer. (Read any T&C from any card issuer and this is easily proven) Not to be mistaken for the card issuers backend security obligations which is supposed to be operationally airtight or risk losing your operating license. If one is so so so so worried, then there's always the choice of not using the service in the first place. (I won't say cutting the card coz it is considered crude) If you choose to use the service, then you also choose to accept the T&C that is imposed by the card issuer which also outlines the cardholder's responsibilities.

Some members also come in here just to get a quick answer to their question without bothering to search through the rich content. I have no kind words for such members and would not object to other members if they are "kindly redirected" to use the search function. (Can be worst) If you wish to be respected and not be stereotyped as a typical Gen Y/Z (read "lazy to put in effort and just want it quick" , then respect yourself else you'll just get a bashing for your attitude.

Again ... I am not going to judge the members here who "highlights" their withdrawal successes with BP - using financial products are each and own's choices and with it - the consequences of their actions. We are all adults who understand consequential impacts of our decisions and it is not me that is going to be chased by the bank's debt collectors if something goes wrong with "temporarily" borrowing from credit cards. Still, it doesn't mean that I will not put a stop if posts crosses the line.

Now folks ... please stay on the discussion track.

This post has been edited by hye: Sep 16 2018, 11:44 AM

You have the choice of not visiting this thread if you have any disagreement. You can ask the topics upfront if you are so curious on what can or cannot.
Any grouses, PM me personally. If you go on continuing your attacking stance - be aware of the potential consequences.

This post has been edited by hye: Sep 16 2018, 11:55 AM

If someone were to use your description above then would a RHB / Alliance bank app be called an ewallet ? (Sans the technicalities) It can also transfer money between users right ?

Let's call just stick to calling BigPay product a prepaid card and not get into giving it additional names. A separation from marketing/promotion descriptions vs actual product.

Please don't dish the wrong and irresponsible advise here. Credit card is exclusively tied to the card holder (Members may refer this to any issuing bank card T&C). Passing it although with consent is a violation of the card T&C. Attempt this @ your peril.

If the merchant reports your GF (very obvious since name on card is different than person using it), she will is liable for prosecution by the foreign police (I doubt foreign police are more forgiving than MY police) and your card may face cancelation by the bank. Lucky if you are not blacklisted.

This post has been edited by hye: Sep 20 2018, 10:11 AM

Just to add, not judging you or anything and you are entirely free to make decisions. It would seem that you are funding your debt via cc which is a red flag on its own.

FYI, CC debts are recorded in CCRIS.
How banks interpret your cc debts are up to their customer risk profiling policies.


Monies are deducted from your account the moment you use your card. Finalised amount (aka "settled") differs slightly from the pending amount and this is based on the finalised forex rate.

It won't be a crazy difference. Have a slight balance buffer. Please don't count your monies to the exact decimal point till you need to be worried. You won't do that if you are using/holding cash, don't do that when using BP too.

This post has been edited by hye: Sep 20 2018, 08:49 PM

YUP! Very much off topic already.
This is a BP thread folks!

There is a common thread which caters for credit card and debit card in general.
Let other products be announced in that area. There are reasons we have specific threads for specific products and we also have a common thread for just about everything else.

If I allow wanton announcements/topic contamination (without any relevancy) for everything then might as well we disband BP thread (along with other threads) and lump everything in 1 thread to discuss everything. Folks ... that won't work right ?

The origin of this section materialised when everyone started getting organised on the contents for credit cards discussion. It is a chaotic situation before this organisation came into effect.

It is the nature of BP product itself - it is Mastercard affiliated thus the withdrawal is via Cirrus network. Same reason if you use your Mastercard cc overseas then you need to look for a Cirrus supported ATM. You definitely can't find a MEPS all over the world. (I think David83 stated this better in the next post)

This post has been edited by hye: Sep 22 2018, 01:09 PM

1. Does BigPay attracts SST?
2. What network do BigPay use when members withdraw money?

Cards carrying the brand MC and VISA international are not allowed to have surcharges for their usage. If any merchant wanting to impose this surcharge then ask them to itemise the bill - purchase of services/products and surcharge imposed. Anyone should reject and report these incidences to your bank or MC/VISA International.

This is credit/debit card usage 101.

When reporting, evidence is key. Need the receipt as proof. Especially the surcharges has to be itemised or proof of item's original price vs paid price with surcharges. Or whatever they will need.

Then you could either report it to the issuing bank (not sure BP will do anything with this report) ... or submit the feedback via VISA or Mastercard webpage. Better still both. Merchant will be fined by their bank if found guilty and VISA/Mastercard would not be very forgiving either.

Mastercard webpage will be Mastercard Feedback and VISA should be VISA feedback.

This post has been edited by hye: Oct 9 2018, 05:55 PM

Discussions in this thread have gone OT for numerous posts.

It is possible to pay in the local currency in Agoda which I would recommend to do so.
If you are booking an accommodation overseas and the prices are shown in RM, Agoda have converted the prices into our local currency. Check out your booking email and you will realise it is actually in the local currency.

To effect payment, change the currency setting and @checkout the system will ask you whether you wish to pay in the local currency or pay in RM. Another way is to use PayPal as already mentioned here.
I had my BP card saved in Agoda and recently transacted successfully in Agoda. (within the last 48 hours of this post)

Would caution TS to screen the feedback from the members here regarding BP usage/experience especially often members leave very sketchy information regarding how it happened. Nor TS ever ask any details in followup post from the members on how it happened. I noticed members would urge TS to update the post and viola! (e.g Card saved in system, via web/mobile app, etc) Reliability of the information posted is imperative and should not be compromised.

This post has been edited by hye: Oct 30 2018, 06:21 PM

Still won't have any effect as this would depends on when the settlement happens. You are exposed to forex movement. Countries with forex bonds/borrowings are exposed to this risk let alone a single individual.

Even if the member uses a normal credit card, he/she is privy to the up/downs of settlement exposure. In this case, the member "loses" as the forex rate increases at the point of settlement (supposed BP's failure to lock in forex rates during transaction point of time), complains and saying it is a rip off.

Should the member cry "rip off" too when the currency rate decreases as BP failed to lock in rates ?

If one is spending not in the currency that they are earning, it is inevitable to have some gains/losses due to daily forex movement and the fact you are converting your money into another currency.

Why don't you take the effort to read Post #1 before asking questions ?
TS made an effort to put together a collective info upfront and many still expect to be spoon fed like a baby in such a post similar like this.

If is it true that TGV is intentionally blocking BP-Masterpass then the next advisory is for anyone experiencing this to lodge a report with Mastercard International. Such 3rd world mentality action should not be tolerated if we want to move forward as a developed country with developed mentalities.

First, I would like to advise members to pay close attention to the forex denomination used when using their cards online/overseas. Cashiers may select to convert to MYR without you realising it - always advise the cashier to select the local currency. (and if the terminal rejects your card then to inform you and not to do something without your knowledge) Sometimes when paying online, the system auto converts your currency and let you know later - again pay close attention to the fine print when using your card online. This (I believe) would be the root cause most of the forex disputes posted here.

You can't reverse a transaction as you like just because you don't like the currency rate applied to your transaction. The transaction is posted and recorded as a financial process and it doesn't go to BP alone - many parties are involved. If this financial recording process is compromised/tainted then I would dump the provider in a heartbeat. Prepaid / Debit / Credit cards works the same. You may attempt to reverse your credit card transaction with your bank using the same reasoning and see what would be the outcome. If you don't agree to the currency rate after an unpleasant experience then best you discontinue using it.

I'm sorry but even if you lodge a complaint to Mastercard international, you'll get a reply saying that
1. They use a standard currency rate (forex)
2. To include bank %.

If you want to dispute, then you may lodge a dispute over your transaction and an investigation will be launched. Likely the probability of such going the customer way (unless it is fraud or transaction error) is very very low as all these calculations are done electronically without any human intervention. Likelihood of a miscalculation is very very very low. And if anyone disagree with me on this point, I'm good with that too. I'm a BP user too, wanting the best but I won't ask for the impossible.

Been watching the many posts members arguing about the unfavourable forex rate (bordering wanting a forex "immunity") and I'm keen to see how it develops.
I have used my cc and BP side by side outside of MY and I am aware who is better at their forex rates.

Of course, this thread also helps by educating members on what to look out for. Much can be learned from mistakes by others provided the experiences are narrated with accuracy. Sometimes the posts are sketchy and riddled with holes. (I leave this to our TS to screen out for most of the time)

This post has been edited by hye: Nov 8 2018, 07:05 PM

This falls under contractual dispute which require extensive reasoning and evidence to be provided if you think you have been wronged.

Keyword here is evidence. The dispute won't go your way unless you have concrete evidence.

BTW... Disputing the applied forex rate does not fall within contractual dispute.

This post has been edited by hye: Nov 8 2018, 07:22 PM

To help you out with the accuracy of this info.

SevenBank ATM is not necessarily only found in 7-11 but you can also find them @ Narita airport (machine can be found at several levels) and Haneda. As MH lands in Narita, I think this should be crucial enough if members wish to withdraw right away after landing. Confirmed SevenBank does not impose any fees although I noticed the conversion seem to differ by about RM6 per RM1K vs XE rate at that point of time. What's important here is the SevenBank ATM withdrawal mechanism & fees for TS to capture. Conversion rate we all agree BP is very very competitive.

The withdrawal above was done @ SevenBank Narita in the morning and did not withdraw @ 7-11 in town.

There are other ATMs in the airport from other banks such as MUFG (I can't remember the other bank I tested) but do be aware that they will charge you fees starting from JP¥108-¥216 for withdrawals on top of BP fees. (e.g MUFG will charge JP¥108 for first JP¥10,000 and JP¥216 for JP¥20,000 and over) 2 ATMs bank's were used in this test, MUFG and another J bank that I can't remember.

Extra
Withdrawal via CIMB Bank Niaga in Indonesia is also fee free but to note that likely you won't get a page displaying the amount (showing the fees, etc). For members considering the withdrawal there via CIMB Niaga, to take note that you may be in for a shock if you are expecting that "amount" page to be displayed before the money comes out.

There is a CIMB Niaga ATM in T3 arrivals located before the immigration counter.


TS, would the above info provide sufficient clarity for your capture? If not, let me know and maybe I could refine it further.

This post has been edited by hye: Nov 10 2018, 07:04 PM