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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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beLIEve
post Nov 7 2019, 03:26 PM

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QUOTE(cs110 @ Nov 7 2019, 02:55 PM)
Haha.. sorry.. i dont know why i type boost there.. i mean bigpay.
Done report to both.. next 1 hours after report i got call from tnb say that its their app problem and they already fix that.. so no problem with bigpay..
P.s - tnb is quite good in handling their customer report.. very fast n efficient
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yes, TNB support very good lately. very fast response.
beLIEve
post Nov 15 2019, 12:20 AM

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QUOTE(extinct_83 @ Nov 14 2019, 10:46 AM)
I asked because it has been almost 2 weeks and I did not received any points from topping up GoPayz
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have you checked your letterbox? my friend was having the same status but already delivered.
beLIEve
post Nov 30 2019, 12:49 PM

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QUOTE(tan_aniki @ Nov 30 2019, 08:41 AM)
based on month, not 30 days
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I think his question is, if bank transfer initiated end of Nov and settled in early dec, is the 2k monthly quota counted for Nov or Dec
beLIEve
post Nov 30 2019, 01:02 PM

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QUOTE(tan_aniki @ Nov 30 2019, 12:59 PM)
it doesn't matter when it deliver, the system only detect when the request is made
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Thanks. Good to know that too.
beLIEve
post Nov 30 2019, 01:22 PM

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QUOTE(#Victor @ Nov 30 2019, 01:05 PM)
i know based on month, but which month? submission date (month) or processed / delivered date (month)?
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He just answered 2 posts before yours
beLIEve
post Dec 4 2019, 11:39 AM

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QUOTE(gastacopz @ Dec 4 2019, 10:01 AM)
im having problem to reload BP with my saved card.

Eventually, i removed all the card, and now, cant even add the same card.

Both sides denied any problem from their sides, and i can confirm all card not blocked by bank.
How to solve this ? confused.gif  confused.gif
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it will resolve itself. might have to wait up to a day. just try every now and then.
beLIEve
post Dec 4 2019, 11:57 AM

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QUOTE(ang1222 @ Dec 4 2019, 11:49 AM)
Sorry to ask a noob question, Withdrawal at local ATM will get bigpoint ?
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no
beLIEve
post Dec 29 2019, 01:13 AM

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QUOTE(cr7jyej @ Dec 28 2019, 04:03 PM)
I just found out a potential security flaw, already report to the support and they say they will look into it.

Kinda hard for me to explain it by words but basically, I just realised that when I'm topping up my BP, after i chose the card i saved, when BP ask for the cvv number for verification purpose, even tho I key in the wrong cvv number, it will still bring me into the page where i have to key in the OTP number.  In end I can top up my BP successfully despite keying in the wrong cvv since the very beginning.
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Many before you already found out. You should try RHB and I think ambank.
beLIEve
post Jan 2 2020, 07:34 PM

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Went to withdraw cash today but ATM errored out with something like destination unknown. Money was deducted.

In the midst of making report when transaction was automagically reversed about 15 mins later.

This post has been edited by beLIEve: Jan 2 2020, 07:35 PM
beLIEve
post Jan 3 2020, 10:20 AM

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QUOTE(RickRick88 @ Jan 3 2020, 08:07 AM)
I also encounter similar issue. Went to withdraw at usual HLB branch ATM, transaction successful, pressed for receipt but nothing came out (no cash, no receipt), balance deducted. Freaked out a little but transaction reversed while chatting with CS officer. They initially asked me to wait for 7 days for the reversal or any update of Settled status. CS officer also advised to press Saving when withdraw.
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I guess they made some improvement after a few people getting hit by this problem.

i chose Savings too.
beLIEve
post Mar 4 2020, 12:02 AM

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QUOTE(jojo_Lim @ Mar 3 2020, 11:26 PM)
Hi All,

i am trying to withdraw money from ATM but it seem i can only withdraw maxinum rm1500 per transaction, if i withdraw multiple time then i need to pay rm6 per transaction, any solution ?
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Read the first post. you should avoid RHB and Public Bank ATMs too - they might retain your card
beLIEve
post Mar 11 2020, 11:02 PM

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QUOTE(annoymous1234 @ Mar 11 2020, 10:49 PM)
Imagine if u r traveling and suddenly u wanna pay with bigpay but cannot use 😅
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高人 say always bring credit card as backup.
beLIEve
post May 24 2020, 08:16 AM

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QUOTE(wiraone @ May 22 2020, 07:23 AM)
It has been a while since I accessed my BigPay app, and just did this morning. I've a money request from one Matthew Leong Wu Han of RM0.27 with Merchant Name = Global Tax Free Company. Anybody knows what this is? I've rejected the request since I've no idea who this guy or merchant is.
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Sending/Receiving money is the first step. The last step is the ultimate takeover of your account. In between, they will ask OTP from you, this is why BP is giving reminders not to give OTP to anyone, including people who claim to be their staffs.

QUOTE(shawnme @ May 22 2020, 07:25 PM)
How do you report spam to whatsapp?
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When you receive message from someone not in your Phone Contacts, scroll down all the way until the end of the message. you should see some options to Report and Block.
beLIEve
post Jul 30 2020, 06:21 PM

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Yeah I am having the same late settlement from boost resulting in a loss of cash back from credit card.
beLIEve
post Aug 1 2020, 12:52 AM

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not only credit card. add debit card also cannot
beLIEve
post Aug 1 2020, 01:08 AM

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QUOTE(leanman @ Aug 1 2020, 12:55 AM)
Any idea why cannot add?
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no idea. either they reduce to a very small amount of cards like Boost (2 cards) or warez bug
beLIEve
post Aug 1 2020, 11:23 AM

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QUOTE(CoronaV @ Aug 1 2020, 07:24 AM)
I conclude they want to contain fraud. If scammer get your car's detail they can add your card to many different BP account. Scammer need to do is find as much BP account to maximise the amount.
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not sure woh. add card need OTP. seems they hate credit card top up more than anything.
beLIEve
post Sep 7 2020, 03:30 AM

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QUOTE(ronnie @ Sep 4 2020, 10:06 PM)
Who's the Trustee who hold the funds in our BigPay card ?
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I think the Trust Account here refers to a separate bank account meant for customers deposits, unrelated to their company's account.
beLIEve
post Sep 9 2020, 07:59 PM

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QUOTE(katowwe @ Sep 8 2020, 09:19 PM)
I have received 2 calls from Bigpay Whatsapp scammer from last month. They know your name and phone number, they will asking your postcode and IC last 4 digits.
Then now I only use BigPay card to pay my TNB bill, feel no safe with BigPay.
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it's very easy. just add a phone number into your contact, and if the owner has BP, it will show up in your BP. Send 1 cent to him and you will be able to see his name. This is working as designed.

This post has been edited by beLIEve: Sep 9 2020, 07:59 PM
beLIEve
post Oct 8 2020, 01:47 PM

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QUOTE(il0ve51 @ Oct 8 2020, 01:36 PM)
stupid selfish people earn the pity cash cause them to reduce the cc reload amount.
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no. they stated clearly due to credit card transaction fee.

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