i bought my notebook last month, it is compaq presario v3000 with pentium d 1.73ghz it cost me RM1999 with some free gift...
why not u complaint to the consumer department??
the shop con u!!!

Unlucky you to get con by this kind of shop.. After looking at the receipt I have lots of doubts in that receipt, it didn't state the spec clearly they only state with the part numbers in it.. From what I see it's obviously they are trying to con you.. Btw, since you want to get a cheap laptop why don't you buy it from DELL? At least DELL is honest and they also offered somewhat the specs you need..

read the previous post please.

TS already file a report to tribunal.

on that time i really want the product of hp.. but hp is little bit exp.. otherwise i get a compaq.. cause its cheap and partner of hp.. but i really dont understand how they can change the information on the bios section.. its weird..

since now compaq is with hp...

i suggest u email to hp customer service, and let them know the shop name and the situation... i hope tat HP can help u rather than sitting here and wait..


any terms n conditions on the receipt about refund will deduct 10%? or goods sold are not refundable?...

by the way, why u will accept the laptop even there is not box and onli given u the self-burned CD driver to u?..

i'm sure there is model number stated somewhere.. mayb the bottom of the laptop? ...

do u think hp can responsible and pay the cost of lost? i not think so.. but for long terms maybe hp can take a action.. i will try it after the tribunal tell me the status..

because i think there honest to tell me the original cd will not to be given to cut cost..

yah, but i dont know the original spec,just write only v3000..

hp wont pay for ur lost.. of cuz... but at least they will check out whr this shop taking stock from... mayb they will block and ask distributor not to supply them anymore... or blacklist this company... this action may help consumers. with this action, mayb u can ask help from hp regarding ur laptop to check the spec.


anyway.. i just suggest u onli... if u dun 1 to listen.. wat can i do?..

for the cd, if HP didnt provide any, the shop will burn one for u?(they lost a blank cd and need to dl all drivers from internet)..

wat i know is.. now most of the laptop not coming with any cd..

if i really get a cd like tat and box is not given, i will refuse to accept it.

what do u mean? R u sure if i buy the new laptop.. i cannot get the cd?



Ya lar thats why i confuse y they not give the original cd...
want ask some question to u., do u think we can change information on the bios section?

This post has been edited by Kamling: Jun 29 2007, 03:47 PM

That's definitely not true, I mean most of the laptop manufacturer will provide some software CDs.. From what I know they will give Windows XP installation CD, that's one thing for sure whenever you buy any OEM computers. IMHO, nowadays a lot of people who are tech-savvy are capable of doing almost anything.. So it doesn't surprise me if they could fake the BIOS information.. One critical note, DO NOT accept a new product without a box..

ya lar.. maybe my mistake and careless.. hum now received the later from tribunal... they want i go to they place to collect some item.. hmm maybe my notebook or something...

Ok, then update your status in here can?

hmm... i actually have this experience before. I did post it in here few weeks ago. Basically what i did was go to the Computer manufacturer n make noise.... . But for my case i used credit card, so i was able to use reason that i pay to Acer n not to the vendor. I am able to pressure them to force the reseller cancel my transaction. Since you paid cash, i doubt HP will be able to do anthing. but u could try. for me 2k, i go ahead shout at hp man. no face give man.

www.consumer.com.my <---useless website, no response after registering.

yeah sure y not.. its for someone who`s want to buy a new notebook...

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Added on July 5, 2007, 11:49 pmhehe owh i have report to tribunal but i will try to make noise at hp too.. today i didnt go to tribunal cause have some work to do.. scare about what happens last time...

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Added on August 6, 2007, 11:09 amOK now i closed the thread...

This post has been edited by Kamling: Aug 6 2007, 11:09 AM