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> i need help and suggestion, about salesman liar at Lowyat Plaza

wbv401
post May 29 2007, 02:22 AM

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QUOTE(mi3mi3 @ May 28 2007, 11:10 PM)
prestigio is local brand , better take the refund .
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better u take the refund and buy from here.... tongue.gif
Kamling
post May 29 2007, 11:04 AM

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oh now i got troble... today he call me then if i want a refunds must deduct 10% from the price i buy.. so what should i do.. should i reprt to police or what.. please help me... or i take the notebook they offer... cry.gif

This post has been edited by Kamling: May 29 2007, 11:25 AM
bobmarley
post May 29 2007, 12:34 PM

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QUOTE(Kamling @ May 29 2007, 11:04 AM)
oh now i got troble... today he call me then if i want a refunds must deduct 10% from the price i buy.. so what should i do.. should i reprt to police or what.. please help me... or i take the notebook they offer...  cry.gif
*
sometime happen after buy from shop and have trouble lo.. doh.gif

Kamling
post May 29 2007, 12:58 PM

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QUOTE(bobmarley @ May 29 2007, 12:34 PM)
sometime happen after buy from shop and have trouble lo.. doh.gif
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so how.. do u have any idea?
john_jay2
post May 29 2007, 01:31 PM

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QUOTE(Kamling @ May 29 2007, 12:58 PM)
so how.. do u have any idea?
*
wht is the shop name ??
jz bring some of ur guy fren go there ..
argue with them .. ask for the full refunds ..
there is no such rules .. refund -10% ...
goldfries
post May 29 2007, 02:05 PM

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QUOTE(Kamling @ May 29 2007, 11:04 AM)
oh now i got troble... today he call me then if i want a refunds must deduct 10% from the price i buy.. so what should i do.. should i reprt to police or what.. please help me... or i take the notebook they offer...  cry.gif
*
eh. WTH is this.

tell them off -

was there ANY AGREEMENT on the no 10% refund?

tell them also that it was THEIR MISTAKE and telling you WRONG PROCESSOR and now they got the cheek to keep the 10% for their mistake?

talk to their manager. if they won't budge, i think you should report to consumer and various authorities.

if you return the goods for no reason whatsoever, that i understand. but if it was THEIR mistake - then the 10% is ridiculous.

and next time, PLEASE photocopy your documents before handing back to people.
Kamling
post May 29 2007, 04:22 PM

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QUOTE(goldfries @ May 29 2007, 02:05 PM)
eh. WTH is this.

tell them off -

was there ANY AGREEMENT on the no 10% refund?

tell them also that it was THEIR MISTAKE and telling you WRONG PROCESSOR and now they got the cheek to keep the 10% for their mistake?

talk to their manager. if they won't budge, i think you should report to consumer and various authorities.

if you return the goods for no reason whatsoever, that i understand. but if it was THEIR mistake - then the 10% is ridiculous.

and next time, PLEASE photocopy your documents before handing back to people.
*
I dunno How Todo... Should i report to Compaq.. i really dont know how todo.. i have tell him about the company agreement..and manager.. but too many reason... now he want i go yo the shop and give back the Clone compaq laptop change to the local brand... huarghhhh rclxub.gif rclxub.gif cry.gif cry.gif vmad.gif vmad.gif
goldfries
post May 29 2007, 05:21 PM

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Kamling
post May 29 2007, 05:26 PM

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QUOTE(goldfries @ May 29 2007, 05:21 PM)
compaq has no authority to act on them. sad.gif you can highlight matters like this to appropriate authority for sellers who attempt to take advantage of a situation caused by their mistake.

not sure if this will help
http://www.consumer.com.my

Tribunal of Consumer Claims,
(Tribunal Tuntutan Pengguna Malaysia),
16th Floor, Putra Place,
100 Jalan Putra,
50622 Kuala Lumpur,
Malaysia.

Telephone : +6 03 40492300, 40424181
Facsimile : +6 03 40424259

but seriously la, go tell them....... "WHY should YOU pay for the mistake that THEY made?"
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Ok i will try tell the tribunal... 1st.. wait till i solvoed this problem but i think i dont want that local brand from somwhere i dont know.. i rather keep this clone compaq... vmad.gif

goldfries
post May 29 2007, 05:32 PM

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it's still usable, just the issue here is you are being undercut.
Kamling
post May 30 2007, 01:24 AM

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This the receipt i get and the proof i buy it from this company...
If some one have seen this just take care for ur life..

» Click to show Spoiler - click again to hide... «


This post has been edited by Kamling: May 30 2007, 01:26 AM
john_jay2
post May 30 2007, 01:58 AM

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QUOTE(Kamling @ May 30 2007, 01:24 AM)
This the receipt i get and the proof i buy it from this company...
If some one have seen this just take care for ur life..

» Click to show Spoiler - click again to hide... «

*
so wht is the story now ?
u managed to take back the refund ?
Kamling
post May 30 2007, 03:15 AM

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QUOTE(john_jay2 @ May 30 2007, 01:58 AM)
so wht is the story now ?
u managed to take back the refund ?
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no lar now i just report to the tribunal.. and waiting if i can get a something better.. lets they do the job.. i really dont know what to do...
i have try to get a full refunds.. but the company dont want to pay it.. so what to do? rclxub.gif rclxub.gif its not my fault.. cry.gif cry.gif

This post has been edited by Kamling: May 30 2007, 03:16 AM
wodenus
post Jun 1 2007, 12:44 PM

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QUOTE(Kamling @ May 25 2007, 02:24 AM)
On the receipt Its write Compaq presario v3000 notebook. but i cannot search the specifications coz it unknown..


Added on May 25, 2007, 2:26 am

yes i have it and install it but i not trust the cpuid .. any way its still the same.. Its Pentium M 2.0ghz (2cpus)


Added on May 25, 2007, 2:50 am

I have 1 year Warranty i must talk With Him 1st..
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The actual spec number + parts list is on a label pasted on the box. Should have checked before you left the store.
Kamling
post Jun 1 2007, 02:30 PM

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QUOTE(wodenus @ Jun 1 2007, 12:44 PM)
The actual spec number + parts list is on a label pasted on the box. Should have checked before you left the store.
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I never gets The box.. they just gave only laptops on the original HP beg.. with receipt and other accesories.. NO original cd driver just self burning cd.. wtheck.. i ask for original cd.. but they tell " sekarang compaq hanya bagi guide cd sahaja.. driver suma boleh download internet...".. so its weird.. after i go back, i check internet for packaged what i buying... buts thats not the same spec what i got.. then i sms the salesman using personal phone, but no reply... i call not answered..

dplaya
post Jun 1 2007, 05:48 PM

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The receipt is kinda weird la.. The cost amount = RM 2,349.00 whereas amount paid is RM 2,250.00 and yet there is still change of RM 1.00.

Haha.. system rosak
wodenus
post Jun 1 2007, 06:46 PM

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QUOTE(Kamling @ Jun 1 2007, 02:30 PM)
I never gets The box.. they just gave only laptops on the original HP beg.. with receipt and other accesories.. NO original cd driver just self burning cd.. wtheck.. i ask for original cd.. but they tell " sekarang compaq hanya bagi guide cd sahaja.. driver suma boleh download internet...".. so its weird.. after i go back, i check internet for packaged what i buying... buts thats not the same spec what i got.. then i sms the salesman using personal phone, but no reply... i call not answered..
*
Something's very wrong. When I bought my laptop, they took mine from the store-room unopened, then they opened it in front of me, so I could check everything. Later I put it back in the box and took the whole lot home. Actually there's also an OEM copy of windows in the box, together with drivers and other stuff like Microsoft Money and some manuals.

Should never have accepted the laptop in that condition.

This post has been edited by wodenus: Jun 1 2007, 06:46 PM
Kamling
post Jun 2 2007, 09:25 AM

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QUOTE(wodenus @ Jun 1 2007, 06:46 PM)
Something's very wrong. When I bought my laptop, they took mine from the store-room unopened, then they opened it in front of me, so I could check everything. Later I put it back in the box and took the whole lot home. Actually there's also an OEM copy of windows in the box, together with drivers and other stuff like Microsoft Money and some manuals.

Should never have accepted the laptop in that condition.
*
Ya Lor But This is first time i buying laptops.. i dont know they can do like that... unexpected lor.. on my back laptops have a serial number and model id.. i just check that.. but dont know thats one is not a true spec.. after i back, icheck thet serial number at google then i know its a fake...


Added on June 2, 2007, 9:31 am
QUOTE(dplaya @ Jun 1 2007, 05:48 PM)
The receipt is kinda weird la.. The cost amount = RM 2,349.00 whereas amount paid is RM 2,250.00 and yet there is still change of RM 1.00.

Haha.. system rosak
*
They Tell The notebook didnt using dvdrw.. so i tell for upgrade it.. then must + RM100.. the original spec just usingdvd combo


Added on June 2, 2007, 11:59 am
QUOTE(dplaya @ Jun 1 2007, 05:48 PM)
The receipt is kinda weird la.. The cost amount = RM 2,349.00 whereas amount paid is RM 2,250.00 and yet there is still change of RM 1.00.

Haha.. system rosak
*
haha ya lar.. the system rosak.. maybe.. but i still pay rm2349.00 pufhhh! sweat.gif

This post has been edited by Kamling: Jun 2 2007, 11:59 AM
williamngwl
post Jun 6 2007, 04:27 AM

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so how is the case going on now?
Kamling
post Jun 7 2007, 08:59 PM

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QUOTE(williamngwl @ Jun 6 2007, 04:27 AM)
so how is the case going on now?
*
Waiting feetback from tribunal..
i so tired for all this... 1st time i face the problem like this ... so stupid..

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