since now compaq is with hp...

i suggest u email to hp customer service, and let them know the shop name and the situation... i hope tat HP can help u rather than sitting here and wait..


any terms n conditions on the receipt about refund will deduct 10%? or goods sold are not refundable?...

by the way, why u will accept the laptop even there is not box and onli given u the self-burned CD driver to u?..

i'm sure there is model number stated somewhere.. mayb the bottom of the laptop? ...

hp wont pay for ur lost.. of cuz... but at least they will check out whr this shop taking stock from... mayb they will block and ask distributor not to supply them anymore... or blacklist this company... this action may help consumers. with this action, mayb u can ask help from hp regarding ur laptop to check the spec.


anyway.. i just suggest u onli... if u dun 1 to listen.. wat can i do?..

for the cd, if HP didnt provide any, the shop will burn one for u?(they lost a blank cd and need to dl all drivers from internet)..

wat i know is.. now most of the laptop not coming with any cd..

if i really get a cd like tat and box is not given, i will refuse to accept it.