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> i need help and suggestion, about salesman liar at Lowyat Plaza

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Kamling
post May 25 2007, 02:14 AM, updated 19y ago

im getting old
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From: Somewhere On Selangor
Tomorrow I have buying New Compaq Laptop at Lowyat Plaza...
On The Price List Its Using Intel Pentium 2 Core 2.0ghz.. i see it at bios..
And after i back home i installing the windows, i see its change to Pentium M 2.0ghz
i confuse Then I check it again at Bios .. Its really Pentium M 2.0ghz.
Then I check my product id at compaq website.. its totally diffrent compare with what i get... some Item and part i dont have... what is this...
What Should I do..

age of item 2 days
Model : Compaq Presario V3309TU Notebook PC... Price : RM2349
I dont Know What Model I buy.. but My product Id is the same...
Please some one help me...



This post has been edited by Kamling: May 25 2007, 02:45 AM


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Kamling
post May 25 2007, 02:24 AM

im getting old
****
Senior Member
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Joined: Jan 2006
From: Somewhere On Selangor
QUOTE(sani_othman @ May 25 2007, 02:22 AM)
please refer back to ur resit. and serial number of your laptop.
usually some different with specification on compaq's web and retail store
*
On the receipt Its write Compaq presario v300 notebook. but i cannot search the specifications coz it unknown..

Added on May 25, 2007, 2:26 am
QUOTE(sani_othman @ May 25 2007, 02:23 AM)
http://www.cpuid.com/

download this small application to check ur laptop spec's

Added on May 25, 2007, 2:24 am
better re-verify first before marah.  tongue.gif

i alwiz verify first.  brows.gif
*
yes i have it and install it but i not trust the cpuid .. any way its still the same.. Its Pentium M 2.0ghz (2cpus)

Added on May 25, 2007, 2:50 am
QUOTE(Chips @ May 25 2007, 02:22 AM)
that was fuxxk up what was the shop name anyway that imported let's to know...let ban them...ROAR!!
*
I have 1 year Warranty i must talk With Him 1st..

This post has been edited by Kamling: May 25 2007, 02:53 AM
Kamling
post May 25 2007, 05:58 PM

im getting old
****
Senior Member
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From: Somewhere On Selangor
ok.. and what about car reader and the i/o port i not get.. r this the same spec? and what about my product id? why my laptop writing pentium celeron M.. I not understand?
Kamling
post May 26 2007, 12:12 AM

im getting old
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From: Somewhere On Selangor
ok i have go the shop.. then there agree to refunds or exchange another laptop.. just wait for monday. coz the bos is out station...
Kamling
post May 26 2007, 01:54 AM

im getting old
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i think better not rite now.. i will tell u if the refunds or exchange not done...
Kamling
post May 28 2007, 08:14 PM

im getting old
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QUOTE(bobmarley @ May 27 2007, 12:21 AM)
if i, i cannot wait oo..
they take the notebook and receipt also?
so scare if they con..you sweat.gif
*
i not give the notebook and receipt.. they just tell me for coming today...

Added on May 28, 2007, 8:15 pm
QUOTE(bukanmain @ May 27 2007, 08:55 AM)
god this guy need to act fast..btw if you having hard time to type in english you may do so in malay.
*
Hehe ya lar.. i not so pretty on english.. doh.gif

Added on May 28, 2007, 8:24 pm
QUOTE(williamngwl @ May 27 2007, 10:58 PM)
Compaq Preasrio V3309TU = RM1799

the actual spec is come with

Intel Celeron Mobile 440(1.86GHz,1 MB L2 Cache,533 Mhz FSB)
512 MB DDR2 RAM
80GB HDD
DVDRW Drive
Lan/Modem/Wifi
*
Yes.. i know... last Friday i meet him, but they offer another notebook... Prestigio X20..or give the refunds... but i never know and cannot find this brand at google.. he said its from singapore.. the spec is

PRESTIGIO X20
(X20DSWG-T2500-512-80-DS)
Intel Core Duo T2500
(2GHz, FSB667MHz, 2MB L2 Cache)
Intel 945GM + ICH7-M
12.1" (1280 * 800) WXGA LCD (Glare Type)
512MB DDR2 RAM, Expandable up to 2GB
80GB SATA HDD, DVD Writer Super-Multi
Intel Graphics Media Accelerator 950
PCI Expressx16 Interface (Type I)
High Definition Azalia Audio
Built-in microphone and two speakers
3 x USB, 1 x CRT port, 1 x RJ45, 1 xRJ11, 1 x IEEE1394
1 x headphone, 1 x microphone, 1 x DC in jack
Card reader module (SD/MMC/MS/MS Pro),
Built-in 10/100/1000 Base-T
Wireless LAN 802.11a/b/g
Smart Li-Ion battery
1.9KG with smart Li-Ion battery
DOS (Pre-loaded)

Do u think its worth it? just extra rm50.. Or i Take a Refunds on tuesday...

This post has been edited by Kamling: May 28 2007, 08:27 PM
Kamling
post May 28 2007, 11:54 PM

im getting old
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QUOTE(mi3mi3 @ May 28 2007, 11:10 PM)
prestigio is local brand , better take the refund .
*
Ohh.. r u sure.. i just get a price list only at google..
i not known too much about notebooks... very careless lor..
Kamling
post May 29 2007, 11:04 AM

im getting old
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oh now i got troble... today he call me then if i want a refunds must deduct 10% from the price i buy.. so what should i do.. should i reprt to police or what.. please help me... or i take the notebook they offer... cry.gif

This post has been edited by Kamling: May 29 2007, 11:25 AM
Kamling
post May 29 2007, 12:58 PM

im getting old
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QUOTE(bobmarley @ May 29 2007, 12:34 PM)
sometime happen after buy from shop and have trouble lo.. doh.gif
*
so how.. do u have any idea?
Kamling
post May 29 2007, 04:22 PM

im getting old
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QUOTE(goldfries @ May 29 2007, 02:05 PM)
eh. WTH is this.

tell them off -

was there ANY AGREEMENT on the no 10% refund?

tell them also that it was THEIR MISTAKE and telling you WRONG PROCESSOR and now they got the cheek to keep the 10% for their mistake?

talk to their manager. if they won't budge, i think you should report to consumer and various authorities.

if you return the goods for no reason whatsoever, that i understand. but if it was THEIR mistake - then the 10% is ridiculous.

and next time, PLEASE photocopy your documents before handing back to people.
*
I dunno How Todo... Should i report to Compaq.. i really dont know how todo.. i have tell him about the company agreement..and manager.. but too many reason... now he want i go yo the shop and give back the Clone compaq laptop change to the local brand... huarghhhh rclxub.gif rclxub.gif cry.gif cry.gif vmad.gif vmad.gif
Kamling
post May 29 2007, 05:26 PM

im getting old
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QUOTE(goldfries @ May 29 2007, 05:21 PM)
compaq has no authority to act on them. sad.gif you can highlight matters like this to appropriate authority for sellers who attempt to take advantage of a situation caused by their mistake.

not sure if this will help
http://www.consumer.com.my

Tribunal of Consumer Claims,
(Tribunal Tuntutan Pengguna Malaysia),
16th Floor, Putra Place,
100 Jalan Putra,
50622 Kuala Lumpur,
Malaysia.

Telephone : +6 03 40492300, 40424181
Facsimile : +6 03 40424259

but seriously la, go tell them....... "WHY should YOU pay for the mistake that THEY made?"
*
Ok i will try tell the tribunal... 1st.. wait till i solvoed this problem but i think i dont want that local brand from somwhere i dont know.. i rather keep this clone compaq... vmad.gif

Kamling
post May 30 2007, 01:24 AM

im getting old
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From: Somewhere On Selangor
This the receipt i get and the proof i buy it from this company...
If some one have seen this just take care for ur life..

» Click to show Spoiler - click again to hide... «


This post has been edited by Kamling: May 30 2007, 01:26 AM
Kamling
post May 30 2007, 03:15 AM

im getting old
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QUOTE(john_jay2 @ May 30 2007, 01:58 AM)
so wht is the story now ?
u managed to take back the refund ?
*
no lar now i just report to the tribunal.. and waiting if i can get a something better.. lets they do the job.. i really dont know what to do...
i have try to get a full refunds.. but the company dont want to pay it.. so what to do? rclxub.gif rclxub.gif its not my fault.. cry.gif cry.gif

This post has been edited by Kamling: May 30 2007, 03:16 AM
Kamling
post Jun 1 2007, 02:30 PM

im getting old
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QUOTE(wodenus @ Jun 1 2007, 12:44 PM)
The actual spec number + parts list is on a label pasted on the box. Should have checked before you left the store.
*
I never gets The box.. they just gave only laptops on the original HP beg.. with receipt and other accesories.. NO original cd driver just self burning cd.. wtheck.. i ask for original cd.. but they tell " sekarang compaq hanya bagi guide cd sahaja.. driver suma boleh download internet...".. so its weird.. after i go back, i check internet for packaged what i buying... buts thats not the same spec what i got.. then i sms the salesman using personal phone, but no reply... i call not answered..

Kamling
post Jun 2 2007, 09:25 AM

im getting old
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QUOTE(wodenus @ Jun 1 2007, 06:46 PM)
Something's very wrong. When I bought my laptop, they took mine from the store-room unopened, then they opened it in front of me, so I could check everything. Later I put it back in the box and took the whole lot home. Actually there's also an OEM copy of windows in the box, together with drivers and other stuff like Microsoft Money and some manuals.

Should never have accepted the laptop in that condition.
*
Ya Lor But This is first time i buying laptops.. i dont know they can do like that... unexpected lor.. on my back laptops have a serial number and model id.. i just check that.. but dont know thats one is not a true spec.. after i back, icheck thet serial number at google then i know its a fake...

Added on June 2, 2007, 9:31 am
QUOTE(dplaya @ Jun 1 2007, 05:48 PM)
The receipt is kinda weird la.. The cost amount = RM 2,349.00 whereas amount paid is RM 2,250.00 and yet there is still change of RM 1.00.

Haha.. system rosak
*
They Tell The notebook didnt using dvdrw.. so i tell for upgrade it.. then must + RM100.. the original spec just usingdvd combo

Added on June 2, 2007, 11:59 am
QUOTE(dplaya @ Jun 1 2007, 05:48 PM)
The receipt is kinda weird la.. The cost amount = RM 2,349.00 whereas amount paid is RM 2,250.00 and yet there is still change of RM 1.00.

Haha.. system rosak
*
haha ya lar.. the system rosak.. maybe.. but i still pay rm2349.00 pufhhh! sweat.gif

This post has been edited by Kamling: Jun 2 2007, 11:59 AM
Kamling
post Jun 7 2007, 08:59 PM

im getting old
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QUOTE(williamngwl @ Jun 6 2007, 04:27 AM)
so how is the case going on now?
*
Waiting feetback from tribunal..
i so tired for all this... 1st time i face the problem like this ... so stupid..
Kamling
post Jun 29 2007, 09:08 AM

im getting old
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QUOTE(BlueWind @ Jun 28 2007, 10:26 AM)
Unlucky you to get con by this kind of shop.. After looking at the receipt I have lots of doubts in that receipt, it didn't state the spec clearly they only state with the part numbers in it.. From what I see it's obviously they are trying to con you.. Btw, since you want to get a cheap laptop why don't you buy it from DELL? doh.gif At least DELL is honest and they also offered somewhat the specs you need.. doh.gif
*
on that time i really want the product of hp.. but hp is little bit exp.. otherwise i get a compaq.. cause its cheap and partner of hp.. but i really dont understand how they can change the information on the bios section.. its weird..
Kamling
post Jun 29 2007, 12:03 PM

im getting old
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From: Somewhere On Selangor
QUOTE(jonglik @ Jun 29 2007, 10:50 AM)
since now compaq is with hp...

i suggest u email to hp customer service, and let them know the shop name and the situation... i hope tat HP can help u rather than sitting here and wait..
any terms n conditions on the receipt about refund will deduct 10%? or goods sold are not refundable?...

by the way, why u will accept the laptop even there is not box and onli given u the self-burned CD driver to u?..

i'm sure there is model number stated somewhere.. mayb the bottom of the laptop? ...
*
QUOTE
i suggest u email to hp customer service, and let them know the shop name and the situation... i hope tat HP can help u rather than sitting here and wait..
do u think hp can responsible and pay the cost of lost? i not think so.. but for long terms maybe hp can take a action.. i will try it after the tribunal tell me the status..
QUOTE
by the way, why u will accept the laptop even there is not box and onli given u the self-burned CD driver to u?..

because i think there honest to tell me the original cd will not to be given to cut cost..
QUOTE
i'm sure there is model number stated somewhere.. mayb the bottom of the laptop? ...

yah, but i dont know the original spec,just write only v3000..
Kamling
post Jun 29 2007, 03:43 PM

im getting old
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From: Somewhere On Selangor
QUOTE
wat i know is.. now most of the laptop not coming with any cd..


what do u mean? R u sure if i buy the new laptop.. i cannot get the cd?

QUOTE
if i really get a cd like tat and box is not given, i will refuse to accept it.


Ya lar thats why i confuse y they not give the original cd...
want ask some question to u., do u think we can change information on the bios section?

This post has been edited by Kamling: Jun 29 2007, 03:47 PM
Kamling
post Jul 4 2007, 09:54 PM

im getting old
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QUOTE(BlueWind @ Jul 1 2007, 10:10 PM)
That's definitely not true, I mean most of the laptop manufacturer will provide some software CDs.. From what I know they will give Windows XP installation CD, that's one thing for sure whenever you buy any OEM computers. IMHO, nowadays a lot of people who are tech-savvy are capable of doing almost anything.. So it doesn't surprise me if they could fake the BIOS information.. One critical note, DO NOT accept a new product without a box..
*
ya lar.. maybe my mistake and careless.. hum now received the later from tribunal... they want i go to they place to collect some item.. hmm maybe my notebook or something... smile.gif
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