i thought so at first place, but it seems to be kinda easy still as its not fully sealed around the mechanism

watch 1:08


This post has been edited by jackiez: Jul 14 2018, 12:10 PM

Repair program all the while applies to 2017 MBP.

https://www.apple.com/support/keyboard-serv...nd-macbook-pro/

yes i mean whether scd gen or new third gen butterfly keyboard will be given to replace the faulty one for this program.

This is for the “2017 or 2018” part of ur qns.

2018 obviously it depends on if the same issues are faced by 2018 users. I dun see that Apple will announce a repair program immediately on their newly refresh products.

But my point is that I do not see that after Apple launch the repair program again they expect to continue service the same old keyboard multiple times for the same machine. If the replacement program is not going to fix the problem, they will lose a lot of time and money for the continuous replacements even for the newly refresh 2018 MBP.

I would think that why apple does not explicitly address this keyboard issue even in the 3rd gen now. It could be due to the fact that this only affects small percentage of their users thus they do not feel it is crucial to fix it. Else, I could not understand why Apple does not fix it which they are definitely capable in doing so.

This post has been edited by westlife: Jul 14 2018, 01:37 PM

Wondering can I send in to replace the keyboard although now don't have any issues yet?

Right, don't see this as a viable long term solution

From what I know is they are under lawsuit and can't suddenly just come out with a new product and say they fixed the issue. It's disappointing to see they marketed a flaw product, yet claim it to be the best given at that price point

u can send for check up la, but if no issue after examined by them of course no replacement, as mentioned only small percentage of keyboard affected

also if the keyboard prob not that serious, they will use fix the particular keypad, fair enough

This post has been edited by jackiez: Jul 14 2018, 03:27 PM

It is bad indeed. However, given that one is in Apple ecosystem, at least you can be assured that Apple will address problems even after warranty. I think this is more important. There were existing cases that Apple is even Replacing a more than 5 years old MacBook Pro with the latest model for free.

This post has been edited by westlife: Jul 14 2018, 04:38 PM

I can foresee it takes min one more year of release of updated MacBook Pro. MacBook Pro sales figure is Super pathetic comparing to iphone. I dun think Apple will refresh the design so soon. It is not their style of direction for MacBook lineup.

that's true however we only have Apple Resellers in Malaysia where there are times they try to push away their responsibility (in the case of iPhone users). If only we can have Apple store itself here, story might be different. Although there are resellers that fully provide after sales services that are equal to Apple but I've never come across one, only heard it from other users

Yes, u are rite. If given a choice, I would prefer to do whatever service at actual Apple store instead of authorised dealer.

lucky my Apple products are all from lion city. 😜

i still hoping for modular mac mini / mac book / mac pro...

2008 - Uni MBP...
2012 - Retina MBP...
2016 - TouchBar MBP...
2020 - TouchScreen Keyboard MBP....???

Not too far fetch eh...?

4 years what can ssd the trend. Now it is 2018. Like I said, minimum one more update before design change.

does not seem like Apple is going to upgrade the MAC mini.

Same like iPad mini, I have been waiting for it to be updated, again no chance.

How come apple are forcing you to get the touch bar models?? No new non touchbar model for 13" 2018???

Dun have. The strategy is clear. One should buy the MBP TB only now.

Probably not, Apple has said if you want touchscreen there's iOS.

lol, good luck with their sales.