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[2018/2019] MacBook Pro User Thread
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Ckc Chen
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 Dec 27 2018, 06:21 PM
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Getting Started
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Is anyone having keyboard issue on your 2018 Macbook Pro with 3rd gen keyboard?
I am having several issues:
1. Letters or characters repeat unexpectedly
2. Letters or characters do not appear
3. Key(s) feel "sticky" or do not respond in a consistent manner
The new 2018 Macbook Pro isn't covered under the keyboard replacement program, so I sent it to AASP, hopefully they give free service as its still under warranty.
Will AASP offer a new Macbook if the issue persist?
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ericlaiys
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Dec 27 2018, 07:16 PM
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QUOTE(Ckc Chen @ Dec 27 2018, 06:21 PM) Is anyone having keyboard issue on your 2018 Macbook Pro with 3rd gen keyboard? I am having several issues: 1. Letters or characters repeat unexpectedly 2. Letters or characters do not appear 3. Key(s) feel "sticky" or do not respond in a consistent manner The new 2018 Macbook Pro isn't covered under the keyboard replacement program, so I sent it to AASP, hopefully they give free service as its still under warranty. Will AASP offer a new Macbook if the issue persist? Will AASP offer a new Macbook if the issue persist? -> No. only replace it |
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orenji
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Dec 28 2018, 01:35 AM
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 Finally my macbook pro is here. |
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destfull
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Dec 28 2018, 03:44 PM
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QUOTE(orenji @ Dec 28 2018, 01:35 AM) Finally my macbook pro is here. kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya kaya |
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Ckc Chen
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Dec 29 2018, 09:16 AM
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Getting Started
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QUOTE(ericlaiys @ Dec 27 2018, 07:16 PM) Will AASP offer a new Macbook if the issue persist? -> No. only replace it So I will stick in this loop of repairing the device if they cannot fix it? Is there any other way? Also, can they backup and restore my data of my mac is locked with file vault? I think they will wipe the SSD and my data is gone? |
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TSwestlife
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Dec 29 2018, 10:01 AM
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QUOTE(orenji @ Dec 28 2018, 01:35 AM) Finally my macbook pro is here. Wow. Nice. You are carrying half a proton saga on hand. Hahaha. |
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orenji
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Dec 29 2018, 11:10 PM
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QUOTE(westlife @ Dec 29 2018, 10:01 AM) Wow. Nice. You are carrying half a proton saga on hand. Hahaha. use this to earn money... |
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TSwestlife
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Dec 29 2018, 11:43 PM
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QUOTE(orenji @ Dec 29 2018, 11:10 PM) use this to earn money... good.  |
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cucumber
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Dec 31 2018, 05:23 PM
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QUOTE(Ckc Chen @ Dec 27 2018, 06:21 PM) Is anyone having keyboard issue on your 2018 Macbook Pro with 3rd gen keyboard? I am having several issues: 1. Letters or characters repeat unexpectedly 2. Letters or characters do not appear 3. Key(s) feel "sticky" or do not respond in a consistent manner The new 2018 Macbook Pro isn't covered under the keyboard replacement program, so I sent it to AASP, hopefully they give free service as its still under warranty. Will AASP offer a new Macbook if the issue persist? Sorry to hear that. So indeed, the 3rd gen butterfly keyboard still doesn't fix the problem. How's the overall experience with the laptop? |
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Ckc Chen
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Jan 1 2019, 06:34 PM
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Getting Started
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QUOTE(cucumber @ Dec 31 2018, 05:23 PM) Sorry to hear that. So indeed, the 3rd gen butterfly keyboard still doesn't fix the problem. How's the overall experience with the laptop? Since its still under warranty I am not that worried. But once its expired (after 3 years with extended), replacing the keyboard will cost RM2800+- This is worrying. Since an average person will use their laptop for 5 years? Any advice? |
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Zaryl
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Jan 1 2019, 08:34 PM
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QUOTE(Ckc Chen @ Jan 1 2019, 06:34 PM) Since its still under warranty I am not that worried. But once its expired (after 3 years with extended), replacing the keyboard will cost RM2800+- This is worrying. Since an average person will use their laptop for 5 years? Any advice? The best solution i see so far for MBP2018 & MBA2018 is to use an external BLUETOOTH keyboard. Conlanfirm you wont run any risk of damaging the 3rd gen keyboard in the long run. And no, i am not trolling. Disappointed to see even 3rd gen macbook laptop keyboard still have the sticky/stuck problems. Perhaps i should reconsider getting lenovo thinkpad x1 carbon 6th gen. The keyboard experience on that laptop is awesome. |
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destfull
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Jan 1 2019, 11:31 PM
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QUOTE(Ckc Chen @ Jan 1 2019, 06:34 PM) Since its still under warranty I am not that worried. But once its expired (after 3 years with extended), replacing the keyboard will cost RM2800+- This is worrying. Since an average person will use their laptop for 5 years? Any advice? Where did you got that number. |
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sonic_sphere
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Jan 1 2019, 11:44 PM
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QUOTE(orenji @ Dec 28 2018, 01:35 AM) Finally my macbook pro is here. Whoaaaaa... this is the spec i looking for... how about the SSD? 512 or 1TB? |
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orenji
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Jan 2 2019, 01:15 AM
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QUOTE(sonic_sphere @ Jan 1 2019, 11:44 PM) Whoaaaaa... this is the spec i looking for... how about the SSD? 512 or 1TB? 2TB |
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cucumber
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Jan 2 2019, 09:23 AM
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QUOTE(destfull @ Jan 1 2019, 11:31 PM) Where did you got that number. It's been all over the news, the replacement would cost up to $700 usd. There are youtubers who shared the invoices. That's why there's a lawsuit. https://www.techrepublic.com/article/apple-...-700-to-repair/ |
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sonic_sphere
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Jan 2 2019, 08:00 PM
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QUOTE(orenji @ Jan 2 2019, 01:15 AM) OMG! How much the damage? |
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dino89
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Jan 3 2019, 10:06 AM
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QUOTE(Zaryl @ Jan 1 2019, 08:34 PM) The best solution i see so far for MBP2018 & MBA2018 is to use an external BLUETOOTH keyboard. Conlanfirm you wont run any risk of damaging the 3rd gen keyboard in the long run. And no, i am not trolling. Disappointed to see even 3rd gen macbook laptop keyboard still have the sticky/stuck problems. Perhaps i should reconsider getting lenovo thinkpad x1 carbon 6th gen. The keyboard experience on that laptop is awesome. Unfortunately, very true advice on using external keyboard to avoid sticky keys. RM2800 is very expensive to replace the keyboard only |
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ericlaiys
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Jan 3 2019, 11:46 AM
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QUOTE(dino89 @ Jan 3 2019, 10:06 AM) Unfortunately, very true advice on using external keyboard to avoid sticky keys. RM2800 is very expensive to replace the keyboard only I am using external Bluetooth when at home. Plan to get Apple Care protection before end of 1st year warranty. Then worry free for 1+2 warranty Frankly speaking, surface parts also expensive. But at least Apple not as troublesome compare to surface. |
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screwedpeep
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Jan 3 2019, 12:21 PM
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QUOTE(dino89 @ Jan 3 2019, 10:06 AM) Unfortunately, very true advice on using external keyboard to avoid sticky keys. RM2800 is very expensive to replace the keyboard only Because they change the whole top case plus battery. Same case when you want to change battery only. They will still change whole top case due to its design. It’s design flaw, which may be intentionally or not intentionally. |
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Zaryl
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Jan 3 2019, 09:15 PM
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QUOTE(screwedpeep @ Jan 3 2019, 12:21 PM) Because they change the whole top case plus battery. Same case when you want to change battery only. They will still change whole top case due to its design. It’s design flaw, which may be intentionally or not intentionally. Other than using external keyboards, i’ve seen some people using keyboard cover. some are made of silicon and some are TPU material. I wonder if this is cheaper alternative to protect the keyboard from having stuck/sticky keys problem? Any users here got use keyboard cover? Will it damage your screen on the long run? |
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