The unlimited calls cover landline/ office numbers or not?

Hi izwanikhsan,

The unlimited calls & SMS valid for domestic mobile/fixed ON-net & OFF-net usage (excluding video calls, calls to chargeable 1-300/1700/600 numbers, and calls to TM100 or 121). Do refer https://www.hotlink.com.my/en/plans/hotlink-postpaid.html under FAQ for more details.

TQ

I also have another question, I'll post it here rather than making new post.

I read your T&C @ https://www.hotlink.com.my/en/tnc/plan-serv...d-flex-tnc.html

So,
High Speed Internet Quota only apply to 4G/LTE only?
Non 4G/LTE like HSPA+ cap at 64kbps (8KB/s) or Full Capable Speed with Quota?

This post has been edited by Anime4000: Jun 21 2018, 06:47 AM

Hi Anime4000,

We does not limit the high speed internet usage for 4G only. You can still use it under H+/H/3G/2G without speed capped as long as the quota is still available.

TQ

tumpang thread for question,

for existing maxis post paid user (non-contract) can change to this hotlink postpaid flex?

Hi,

The Hotlink Flex postpaid could not be converted from Maxis Postpaid plan.

TQ/Maxis

ok thanks

just a suggestion, from the current offering at 1GB data for RM30 per month
please add another option for 2GB data at RM35 per month. just a suggestion, thanks.

This post has been edited by hunt2sp: Jul 12 2018, 06:34 PM

now already got 4gb rm40 (rm30 + rm10 for 3GB)

This post has been edited by TheFalcon: Jul 13 2018, 11:30 AM

oh, wow, let me check it out, thanks for the heads-up

Immediately go subscribe the 3gb RM10 monthly pass and realize it will be renew on 17 July.

Yes it follows your billing cycle

Hi,

Your feedback is appreciated. We will forward it to our respective management for any future enhancements.

TQ

good option, now can get 3gb for RM10. Is flex still limited 2 line per ic?

thanks, this gets my thumbs up

Hi din,

Yes, the limit for Hotlink Postpaid Flex plan will be 2 lines per IC.

TQ

Maxis how does Maxis count the data usage for Hotlink Flex? please share.

So, does that mean that we have to port out to another operator as prepaid, then port back in to Maxis as prepaid, then convert to Hotlink Flex Postpaid? : )

Hi fkinmeng,

It will be the same as all the other Hotlink prepaid plan or Maxis postpaid plan.

TQ

So for maxis it's all 1mb block charge?

Hi fkinmeng,

We are sorry, we do not understand on your question. The usage / block will be count based on your usage. For example, if you download/stream a 10MB video file, 10MB will be deduct from your quota & etc.

TQ

Assuming I subscribe Rm30 + Rm10 (3gb auto renew) which sum up rm40 with 4GB of data.

Can I subscribe non recurring rm10 (3gb) for consecutive 2 or 3 times one shot ?

Say 1st September, RM 40 with 3GB auto renew pass. Then on the same date, I keep buying another rm10 for 3gb one time pass and another time rm10 for 3gb pass which sum up total of rm60 with 10GB data as a whole. Can it be done that way ?

Hi, you can have few of the the non-recurring (one-time) pass at one time.

Thank you

Are you sure the 1 time pass is RM 10 for 3GB and RM 25 for 5GB ? Please confirm.

To be more specific on the previous question asked:

if I switch on my mobile data for a period of 30 seconds, then switch if off, actual amount of data transacted (include both upload and download) is 31.502k byte, what is the amount of data usage capture by your system?

A. 31.502 k byte (block of 1 byte)
B. 32.000 k byte (block of 1k byte)
C. 40.000 k byte (block of 10k byte)
D. 100.000k byte (block of 100k byte)
E. 1 M byte (block of 1Mega Byte)

Hi geekfiredog,

The above is wrong. Our internet charge per 1 block is 50MB.

Thanks

Hi Maxis, may I know the general internet speed for the the high speed data in the postpaid flex plan?

Hi !

The speed is the same across with other postpaid plans .


TQ

Hi, what happen after I finish my high speed internet? Do I get charge per usage or just free slow speed internet?

Maxis, your above statement is false, as based on the picture below, the speed is capped at 30mbps.

im using the postpaid flex rm 50, tested my download speed with 4g is at 100mbps.

Enjoy while it last, they already put the clause, anytime they like they can cap the speed.

I am currently using addon RM25-5Gb (auto renew). How to I change to RM10-3Gb (auto renew)?

Deleted. Double post..

This post has been edited by wym6977: Sep 8 2018, 07:37 PM

call them via 123, ask to terminate RM25/5gb. Once completed u can subscribe RM10/3gb via apps. At least that's how I did it.

Should I wait until the last day of the bill cycle?
Or else I will waste the balance data , am I right?
Or they will prorate?

Hi Maxis Boss,

what is the rational behind the removing of 012 from prepaid plan altogether? just wondering why is that decision being made,

thanks.

at the time I terminated, they still do pro-rate. I did saw a posting they no longer do pro-rating, so really dunno. better ask them to confirm.

OK Thks to share. By right they should pro-rate I will check at Maxis center..

What do you mean?

I think he meant now prepaid all used 017 no more 012

012 number only reserved for maxis postpaid.

Yup, also hotlink also use ugly 011

Hi Maxis,

I recently subscribe to Hotlink Prepaid and would like to change to Hotlink Postpaid Flex. I was given different information and want to get clarification on the time length I needed to wait before I could change. The Maxis Centre @ The Gardens (Mid Valley) have told me that I needed to wait 6 months before they would allow me to change from Hotlink Prepaid to Hotlink Postpaid Flex. I was informed earlier from another source that I only needed to wait 1 month which I inform the staff but they insist that the policy is 6 months. I have gotten further feedback from your Maxis Twitter Hotlink that I only need to wait 1 month.

So now I wondering if each Maxis Centre is allowed to have their own policy on this matter as I'm worried that if I were to go to another Maxis Centre, they could instead tell me that they could have a 3 month policy or 9 month policy for changing to Hotlink Postpaid Flex since The Gardens Maxis Centre is allowed to have their own policy about this.

Thank you.

FYI, maxis pyramid also mentioned 6 months period if you are from hotlink prepaid.

But it isn't stated in the TNC i think.

Hi Xantrian,

Kindly PM us with your details and allow us to verify 1st on that.

TQ

Hi. Hotlink Flex is subject to SST?

Yes, Hotlink Flex is postpaid plan which subjected to SST.

TQ -Leo

Hi, can I convert the maxis postpaid plan to maxis hotlink postpaid?
If yes, how? Must do it in maxis center?

Hi, can i reduce the number of packages i subscribed to during the next bill cycle? How?

Hi hykho,

Glad to hear about your interest on Hotlink Postpaid Flex. Please be advised that Hotlink Postpaid Flex is applicable to port-in users, pre-to-post migration, and new registrations. You may refer to the FAQ section at the link below.

https://www.hotlink.com.my/en/plans/hotlink-postpaid.html

TQ

Hi megakeygen_zero,

Kindly PM your account details and query for further assistance.

TQ

https://www.lowyat.net/2018/174498/hotlink-...s-60-rm1-phone/

The New Hotlink Postpaid Flex Plus 60 Plan Offers Vivo Phones For As Low As RM 1

Hotlink has introduced a new plan under its Postpaid Flex family called the Flex Plus 60. Prior to this, there were already two Hotlink Postpaid Flex plans in the market including the Flex 40 and Flex 30.

Priced at RM 60 per month, customers would receive 10GB of Internet alongside unlimited calls and SMSes which were standard features for Hotlink Postpaid Flex plans. Additionally, they also can choose to add Unlimited Social, Unlimited Music, and Unlimited Chat packs into their plan for an additional fee.

Aside from the bigger data quota, another major factor that separates it from the previous Postpaid Flex plans is the fact that it is the only Postpaid Flex plan that offers phones. While there are only two models available with the plan, the price could be quite attractive to some customers out there.

For example, the vivo Y85 which currently priced at RM 899 is being offered through the plan for just RM 199. On another hand, there’s also the vivo Y81i which is being sold for RM 499 at the moment can be obtained alongside the Postpaid Flex Plus 60 plan for additional RM 1.

However, do note that these phones come with 24 months contract. To learn more, check out Hotlink’s official website or visit the nearest Maxis Store.

This post has been edited by k8zw3ll: Dec 6 2018, 09:40 PM

I am on hotline but I use 016. Hahaha.

a digi quitter spotted. too bad maxis dont release 012 for prepaid anymore, but I use 019 for my prepaid.

Haha. Yup. But my this DiGi number is quite nice number. Bought as prepaid last time, nice number but no extra cost.

Ported from DiGi to u mobile to Celcom to maxis postpaid then now Hotlink.

please allow existing maxis postpaid user switch to this hotlink flex plan, i went to maxis centre they not allow me to switch.

lol, nice number gotta keep it no matter wait, btw are you effected by yesterday maxis outage?

No. becos I dun use data on my Hotlink, purely to receive calls.

😜

You have to do it the long way.
1. Switch your Postpaid to Hotlink Prepaid.
2. Stay with Hotlink Prepaid for at least one month.
3. After one month, go and switch your Hotlink Prepaid to Hotlink Flex.

I asked Maxis Center in Sunway Pyramid.

The other option is to Port out to other telcos.
This option is more inconvenient and TAC from your bank might not work.

call not effected? their network outage is 3g and 4g wor.

hardly got call in or call out. so never notice actually haha.

i see, that is ok then, if this is spare line, just get those super long life plan. maxis don't have super long life.

legacy plan. can request from them. not available publicly. mine still have super long life.

good for you, how much it costs? and how long is that sll?

it is called bagus WM, the name of the plan.

365 validity can be bought at rm33.

i am using it becos i only use this number for calls (incoming only) and not data.

actually, if you are just receiving call, you don't need sll, or bagus WM, you need SLL only if you wanna make outgoing call. rm33 is cheap, but if your card is top up $10 can extend 90 days, it is better off just get without bagus WM. end of the day, 30$ already get you 290 days, and that is not counting the 30 days of your active periods.so basically it is top up 3 $10 and you get 320 days of sim card life. with $30 that can be used to buy credit validity. see the difference now?

haha. I got the point but hotline rm10 only valids for 10 days. This is the reason why I opt for rm33 365. And Bezos I almost never make any outgoing, my credit balance inside is only rm10+.

Even celcom pax also has the same validity period.

Other telco considered at all, becos I only can accept maxis or celcom.

haha, ok, here is the thing, validity mean = active ( can make outgoing call) and what I mean in validity in my post is actually not active, can't make call but the number is still valid, so you won't lose your number, but after a certain period of day, if it remains non active, it could be dead, and there is nowhere to get your number back already.

so for different telcos, with their different prepaid plan, you validity period of 30 days, 50 days and 90 days. i know maxis is 30 days, yoodo is 50 days, digi have 50 days plan and 90 days plan. these are all validity period. not active period.

yeah.

understand what you meant.

but a bit troublesome to keep track. since it is about the same price. rm10 x 3 vs rm33.
it is safer to do the 365, since it can auto renew after 1 year also as long as there is enough credit.

Hi, May I know how to add credit limit for App Store using mobile billing?

thanks for your suggestion will try using this way

understand it, coz is troublesome to keep track the validity expiry.

yeah. although i do not really make outgoing call. the 365 validaty also allows me to do so if i really need to. haha.

cool, just one more suggestion, if you just wanna keep the number, can consider MNP to onexox, first line you port over, give you 28 month validity.

that one is using celcom network rite? but prefer maxis and celcom only. not third party.

onexox is renting celcom network , that is right.

FYI

For Hotlink Postpaid Flex 40 , is there contract tied ?

Nope. There is no contract on flex plan.

Hi. May I know how to activate CLIR for Hotlink flex?

Call 123 or live chat.

What are the differences between hotlink flex and official maxis one plan?

The quota of data and price is different. And one plan able to get better phone contract. Suggest better go their website.

Maxis One Plan macam no speed capped, better performance?

Hi all,

previously i was using maxisone 188 plan
after more than 5 years been using the plan, decided to change to Yoodo which is under celcom (wanna control monthly commitment). but realize that the coverage of Yoodo at USJ is very poor.

after that switch back to maxis but took Hotlink Flex 60 which is 10GB data (I have unifi at home).
happy ever since.

Hi. How to unsubscribe to auto renew social plan and 5gb pass?

This have to call 123 or live chat only, apps unable to cancel.

Hi,

Pls PM us below details for further checking

Name
NRIC
Last payment amount
Last payment method
Mobile number

TQ
Khye

Anyone purchase rm1 vivo phone? How many upfront required?

360.

Hello maxis. Currently I am prepaid user and I want to change to postpaid flex plan. Please help me.

Hi,

Glad to know your interest.
Please walk in to our nearest Maxis Centre to sign up for the Hotlink Flex plan.

TQ
Aj

Dear Maxis,

Why is it when I want to sign on the maxis postpaid flex with Y85, I need to pay RM 560 CASH at your dealer premise? They said if I want to use card, I must go to the Maxis Center? Shouldn't this be standardize???

Hi... Can I sign the 10gb data plan without buying the phone? Thank you

Hi i am currently under MaxisOne share supplementary line. How to switch to this hotlink postpaid flex?

Hi,

Are you referring to the Hotlink Flex Plus plan?
If yes, you can sign up only the rate plan. The device that is offered under the rate plan is optional.

TQ