Gonna try tmr n will post again. Just checking if anyone knows its fake or not

Shell from Lazada has authenticity checker

May i know which giant?

Klang sentral. Setia alam there

Any inclination on your part to escalate this matter to Shell Malaysia as a public service ?

Alaa jauh pulak..im looking for this eo

I do actually. I want to check with a small bottle to see if this is the right colour or if it's a fake. If fake will call shell and ask them to test accordingly. If they don't comply I will find other methods

Wow...

Just notice got this thread. Owl Station sell the Shell Helix HX7 5W-30 4L damn cheap @ RM69 compare to other...

Worry it is fake or genuine ?

Go buy from Shell Station, those are original. Car is worth thousands, dont cheap out

Thanks for your advice. Will purchase from shell petrol station.

How is this Shell oils by owl are determined as fake ?
Any facts to support so ?

That why I ask it is fake or genuine.

RM69 for shell helix HX7 5W30 4L is cheap compare to others. I found that not every shell station got sell this model.

So, is this Shell oil fake ?

Belum test. But colour memang different from one I bought at shell station but some say cause euro has different colour so I can't be sure

engine oil buy online is bit risky.

seller can manipulate the item.

possible also the item was old or rejected stock.

that one is still consider original.

Just buy from giant or tesco. Usually have the fully synthetic shell helix or total brand. Mostly sales at rm129 on shelve which quite a bargain.

Plus its not fake.

Interesting read. Bought a fully synthetic Shell 5w40 a month ago. Maybe tomorrow I'll go down and take a few pics of the bottle and oil colour. But it came with a shell freegift though everytime I bought those not sure if that is original but its rm240

Nobody save some but later big damage to car. Some oil is so teruk until spoil your car, some is normal but at least is usable.

Bought from this seller @ lazada b4. Castrol semi syn. The price is only slightly cheaper @ RM82 (last check today it is RM87), while Tesco and other shops can sell it for <RM89.

Looks and smells like authentic that I bought from Tesco & spare part shops. Don't think their Castrol is fake.

As a part shop owner and online seller that deals with engine oil of various brands, allow me to shed some light on the industry. EO sold in supermarkets/hypermarkets are usually direct import stock from EU or sourced out from Petronas Malaysia itself. Do take note that their packaging would differ from what we can purchase from petrol stations or reputable part shops. Here is why:

Many do not know that most EO sold in our domestic market are actually packed locally under the authorizations of the respective principles such as BP (Castrol), JXTG (Eneos) or Pennzoil (technically owned by Royal Dutch Shell). There are exceptions where authorized distributors import higher end ranges from mainly Singapore (Mobil 1), Hong Kong (Shell) and or Thailand (Castrol).

These products' packaging may vary to what is found in hypermarkets but rest assured they are deemed genuine oil as well. For example, we would never see the same EO lineup between the official Pennzoil USA and Pennzoil Malaysia sites. UMW is the authorized manufacturer & distributor for Pennzoil in Malaysia, refining and packaging are done locally, hence explaining the lack of the Ultra Platinum range in our domestic market. It's usually either due to higher cost or incompatible formulation for various regions.

As for Castrol, Mobil and Elf, these brands are being sold in our country through regional distributors: Northern (Perlis Kedah Penang Perak), Central (Selangor N9 Malacca) and Southern (Johor Pahang) etc. To me it is a pain in the ass because a Central regional distributor cannot deal with a Perak retailer/wholesaler due to a "No Cross-border" industry policy, vice versa. In short, these are the few companies holding distributorships of major brands monopolizing their "arranged areas".

By this point I'm sure many are spitting and questioning "What about the ones being sold on Lazada, Shopee and other platforms?"

The truth is, most distributors prohibit vendors to market their products online apart from their own official channels. Liqui Moly is actually prohibited to be sold online. Castrol distributors take a 'one eye open one eye close' approach. Which all leads us to this uncertain gray area where most online vendors operate. Some sellers in the online market are actually the distributors themselves, some are major authorized dealers like Vanli, some are small fry like myself and some are what we call bad apples of the industry. As per the ongoing scandals on fake oil, the operations are usually more rampant in KL and Klang Valley areas due to high demand and competitive pricing, but this has now affected other parts of Malaysia because some vendors purchase 'cheap' supplies from hot areas and reselling them at a huge price slash.

Through a few discussions with my own distributors (based in Ipoh, that puts me in the North), we concluded that the lube industry in Malaysia is a vague, competitive wild wild west in expense of the innocent consumers. It is good that KPDNKK are taking complaints, and actions against the bad apples. As a vendor myself, I do acknowledge the accountability that sellers should hold to buyers - to provide genuine quality at a fair price. Though we all know that is not always the case in this flawed system, I urge that consumers to not cheap out on what they put into their vehicles. It is true that most want the best bang for the buck, but very often this demand pushes for the supply of cheap, low quality shady products which exist in our very surrounding.

To ensure your peace of mind, the primary solution is to get services done in your vehicles' respective SC. If the unreasonably high cost is a concern, EO sold in Tesco/Aeon/Giant are definitely legit, do take note that EU formulations and additives might not be the best for our tropical climate but rest assured, they are safe to use. If you have a favorite part/online shop where you frequent, don't feel shy to ask them questions on the product you're buying into, it is your right and their job to enlighten you. IF, the price is too good to be true, it is definitely too good to be true. Shop wisely, carefully but not cheaply! Cheers all

This post has been edited by drewandcutascar: Sep 22 2018, 05:54 PM