Use speedtest , if you use izzi chances are you wouldn't get an accurate result

You'll need to tell us your modem make and model

Then you'll have to enter to its user configuration page and obtain the data

It tells you if your line is okay or not

http://192.168.1.1

Login with password/username admin and admin

Look under ADSL options. I can't recall , its under stats. I'll grab a screenshot later and post it !

Re-read my post above

username/password : admin/admin

Provided if you didn't change the username and password

Go here

http://192.168.1.1/statsadsl.html


Take a screenshot and print it here !

Will detach and move it to Networking Tech support
Too much of noise , hence your speed sucks for local link. Please go to Networking Tech support section , read the pinned thread on SNR Margin. Then you'll understand why you can't get 4Mbps

Well if you can get 3.5Mbps for your local link - your line is okay

Do couple of tests to MY and SG servers with speedtest. Make sure you aren't downloading

Then post it here

Lets see

Ping to certain Singapore servers - not good
Ping to Paris , London - not good & lots of packet loss
Ping to states - superb
Ping to Russia - superb

If you're on 4Mbps package , your IP would be 218.111.y.x (whereby y is a fixed octet and x is variable)

Used to be quite fast , now its slow

If you take a look at the standard deviation , its not that bad 0.489ms , so they are quite close apart

Its just the loss of packets

Great , now back to slowness again. Guess we do know eh who are the culprits now

Few days ago it was fine and now its slow again

Wait it takes 1-2 days for you to be truly activated

Once you're on , your IP would be 218.111.x.x

192.x.x.x is your Internal IP. You'll have to use tools such as this - http://www.whatsmyip.org/ to determine your IP

Well if you have just upgraded today. Your speed would be still 1Mbps

It takes 2-3 days (usually within 24 hours) to get full 4Mbps. Just wait , after 2-3 days (give 3 days at most) , disconnect and reconnect back (or power cycle the modem). Do a speedtest and you should be getting 4Mbps

If not give TM a call !

the name itself suggests it

"power" and you cycle (as in off and on)

So in other words , you turn off the switch and turn it back on !

If you have time , please read few pages back. I've posted my experience. I've even said on my post earlier. Please read

---

Added on May 20, 2009, 10:51 pmIf you have time , please read few pages back. I've posted my experience. I've even said on my post earlier. Please read

This post has been edited by prasys: May 20 2009, 10:51 PM

If he fails to listen, call up TM and complain. I called up and I said "I want to get full 4Mbps , you don't sell me the service 4Mbps minus overheads. Give your advertised speed. I don't care if your International links are slow , etc. Just get me 4Mbps as per advertised" and they capped me to 5Mbps

In order for you to get it capped at 5Mbps , wait and wait and wait for couple of weeks. Then take few screenshots and say that you're not satisfied and you want them to cap it at a higher speed. Keep in mind , make sure your line is stable , by increasing additional 1mbps , your SNR margin would drop

anyhow , now they cap per username too , so you'll be getting 4Mbps eventhough its capped at 5Mbps. at least I am getting "full 4mbps"

I think I've posted before on my 4Mbps with screencap. Can't really recall. The reason why they said green light is mainly becaue of my Line Attenuation

Care to post your traceroute results. This is mine (both ping and traceroute)

Dell-PC:~ Pradeesh$ ping 212.117.174.47
PING 212.117.174.47 (212.117.174.47): 56 data bytes
64 bytes from 212.117.174.47: icmp_seq=0 ttl=56 time=229.318 ms
64 bytes from 212.117.174.47: icmp_seq=1 ttl=56 time=237.515 ms
64 bytes from 212.117.174.47: icmp_seq=2 ttl=56 time=229.756 ms
64 bytes from 212.117.174.47: icmp_seq=3 ttl=56 time=306.736 ms
64 bytes from 212.117.174.47: icmp_seq=4 ttl=56 time=223.441 ms
^C
--- 212.117.174.47 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max/stddev = 223.441/245.353/306.736/31.016 ms

1 prasys.at.home.net (192.168.1.1) 2.491 ms 3.551 ms 1.775 ms
2 219.93.218.177 (219.93.218.177) 86.061 ms * 39.939 ms
3 219.93.219.29 (219.93.219.29) 10.923 ms 18.223 ms 10.807 ms
4 58.27.103.53 (58.27.103.53) 17.189 ms 21.765 ms 12.085 ms
5 58.27.103.5 (58.27.103.5) 10.894 ms 11.465 ms 11.059 ms
6 58.27.103.41 (58.27.103.41) 19.729 ms 11.393 ms 11.054 ms
7 58.27.103.78 (58.27.103.78) 13.145 ms 55.902 ms 20.457 ms
8 203.106.6.190 (203.106.6.190) 57.135 ms 58.27.103.125 (58.27.103.125) 30.268 ms 203.106.6.190 (203.106.6.190) 50.436 ms
9 58.27.106.214 (58.27.106.214) 278.308 ms 213.803 ms 215.620 ms
10 TenGigE-131-4-3.decix.fra.root.lu (80.81.194.12) 216.494 ms 257.929 ms 236.279 ms
11 40GE-Frankfurt-Luxembourg.root.lu (83.243.12.1) 224.954 ms 246.910 ms 223.517 ms
12 sweet.fastsh.it (212.117.174.47) 232.662 ms 292.044 ms 253.946 ms


Disagree. Downloads are still fast to US and to EU. You must be on 218.111 IP. Well that's what 4Mbps users do get

When did you register for 4Mbps service

If recently , wait till one month for the system to be activated. It takes generally a month to get that IP