Here is a piece of advice , use reverse phsycology. I did this as you do all know that my line was capped at 1Mbps/256Kbps for 2 weeks
I called up TM , and explained that 'I don't care about your international speed , give me my 4Mbps. Thats all I'm asking for. A lady made a report , got the number. I decided not to call for another week (as I wanted them to give some room)
Waited for one week and no call. So I rang up and I said to myself that its about time. So I spoke with a guy , I was being polite nor I did push them as I truly understand that they are fasting. There is no point of me to shout at them as they are doing their job. So , they put me thorugh their premium CS and they did manage to fix it
This is how I do , I give them room and call em - whilist some of you are just bugging them day and night. Its not going to work , you gotta be friendly and learn how to tackle to get things done for you. For instance instead of saying OMG , I pay 4Mbps and I get 1Mbps , just say that its not fair at all , and tell that you aren't bothered about International speed , so on and so forth. You gotta learn how to talk
As for no contract , there is no such thing , youll be renewing your 12 month contract , unless you opt'ed for Streamyx 4Mbps without Combo
Streamyx The Unofficial Streamyx 4Mbps Users Club V1, Combo RM 160 Per Month *Updated Info*
Sep 11 2009, 03:14 PM
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