Astro offers Max app with 12-month contract option (50% off from Monthly plans)
I manage to gather the info regarding Astro's promo of Max app with 12 month contract.

Plan name	Recommended Retail Price (RRP)	Astro's price (Monthly)	Astro's price (12 months contract that auto renews)
Max Standard	RM34.90	RM33.90	RM16.96
Max Ultimate	RM52.90	RM51.90	RM25.95

I'm surprised to see that the overall business rules for this offer is somewhat a little different than the others. Here's what I gathered:

• Customer's subscription that contains Movies (pack or addon), such as Movies Pack, or Astro One: Epic Pack customers, are not eligible for this Max 12 month contract option.
  
• Existing customers with Max app monthly addon, can choose to upgrade to the 12 month plan easily via My Astro, even if changing to different tiers (e.g. change from Max Ultimate monthly plan to Max Standard 12 months, it is possible also).
  
• The 12-month contract will automatically renew every year. Meaning, you’ll remain in a continuous contract for life (only for the Max app addon itself) unless you either downgrade to a non-contract plan or cancel the Max app add-on at least one month before the contract's renewal date.
  
• Upon early cancellation of Max 12 month plan or downgrading to a non-contract Max plan, you will be imposed with a fixed penalty amount equivalent to a 2 months worth of Max subscription fee at Astro's selling price, which is RM62.78 for Max Standard plan or RM96.12 for Max Ultimate plan. It does not count based on remaining months, nor based on proration.
  
• You can change between Max Standard 12 months and Max Ultimate 12 months at anytime, but the 12 month contract date will restart.
  
• Upon subscribing to the 12 month contract plan, you will enjoy the same price forever.
  
• You can grab this offer from 22 May 2025 until 30 June 2025. But who knows, they might extend it...
  
• Switching fee of RM10 will not be charged if you make changes to your Max addon plan that result in a lower monthly fee (with or without contract), only if you do it through My Astro.
  Meaning, if you contact customer service asking them to help you make the changes, RM10 switching fee can be charged.

Conclusion
If you don't mind the contract and just want to pay lower price, then Astro's offering of this Max 12 months plan is a great choice.
In fact, this is now the cheapest way to enjoy Max Standard or Ultimate plan in Malaysia, and even cheaper compared to subscribing Max addon through Unifi.

Plan name	Astro's price (Monthly, NO contract)	Astro's price (12 months contract with auto renewal)	Unifi's selling price (Monthly, NO contract)
Max Standard	RM33.90	RM16.96	RM24.90
Max Ultimate	RM51.90	RM25.95	RM34.90

But even if you're concerned about the contract, the penalty amount for early cancellation is fixed, by paying a one-shot 2 months worth of Max subscription price as mentioned earlier. Not too bad, I guess?
Subscribing to Max 12 months contract, will not disturb any of your existing contract.
So even if you subscribe to Max 12 months, your pack contract will still end on Nov 2025.
Max 12 months will have its own contract period date.

Comparison of apps addon prices: Astro vs Unifi (May 2025)Instead of subscribing to your favourite streaming apps individually (e.g., using your own payment methods like debit/credit card or e-wallet), you can consider subscribing through Astro or Unifi—especially if you already have either Astro or Unifi installed at home. The key advantage is the potential to enjoy lower subscription fees for some streaming apps, along with the convenience of a single, consolidated bill.

Some Astro or Unifi TV packages even include some—or all—of your favourite apps. Although it often provides the best value, it typically comes with a 24-month contract, which may not appeal to everyone.

As an alternative, you can subscribe to streaming apps as standalone add-ons via your preferred provider (Astro or Unifi). In this case, the subscription fee is simply added to your Astro or Unifi monthly bill—giving you the flexibility to remove them anytime (unless if there's specific app contract).

Both Astro and Unifi offer a variety of streaming apps. To get the best deal, it’s worth comparing which provider offers the lowest price for the apps you want.
Here's a comparison of the app’s add-on prices between Astro and Unifi:

Well, it's not really "only on the My Astro app".
You can still subscribe through other platforms like CH200 or contact customer service directly.

Saw your post on Unifi thread https://forum.lowyat.net/index.php?showtopi...ost&p=111674004

Let's discuss further here.
So what you're experiencing is, the moment you launch My Astro app on your Ulti/Ultra Box, this error appears right away? Or what did you do that triggers this error?
Have you tried to unplug the power of your Ulti/Ultra Box, then plug it back, and see if you are able to launch My Astro app there without getting this error?

This post has been edited by joshhd: May 24 2025, 04:35 PM

So when you launch My Astro app, this error just appear? Mine is working fine though...
Just curious, since when do you see this error?

I'm using Maxis Fibre.

Just launch My Astro app on your Ultra Box. There's 2 methods you can do that:
1) Press home, then you'll see a small My Astro logo on top right corner (just next to the Settings gear icon).
2) Press home, scroll down to Apps rail, keep pressing Right arrow until you see "My Astro".

my friend also want to get Astro One: Entertainment Pack (RM49.99) only no add kids and no add anything
astro say 2 year contract once contract finished they say Astro One: Entertainment Pack will be RM70++
Did you ask exactly why the price will increase back to RM70++ after 24 months contract ends? If not, clarify with the Astro agent why they advised that first.
Your friend's Astro subscription, currently what are the things that he subscribed to? What pack did he subscribed to? Is there any broadband? How about Multiroom?

Get more details from your friend first.

This post has been edited by joshhd: May 24 2025, 10:48 PM

Seem not working with private ip compare to u with public ip.
Can explain further? I'm curious what you did till the point that launching My Astro app will show an error on Ulti/Ultra Box.
Cuz I never see such error before...

I refer to Astro GO's EPG guide, and wow, it's a rare sight to see all Astro sports channels are fully occupied with Premier League matches.

25 May 2025 @ 10:50 PM MYT (UTC+8)

Ch no.	Channel name	Match	Remarks
CH 801	Astro Arena	Tottenham Hotspur vs. Brighton	Malay & English commentary available
CH 802	Astro Arena 2	Newcastle United vs. Everton	Malay & English commentary available
CH 803	Astro Arena Bola	Wolverhampton Wanderers vs. Brentford	English commentary only
CH 804	Astro Arena Bola 2	Ipswich Town vs. West Ham United	English commentary only
CH 805	Astro Sports UHD	Liverpool vs. Crystal Palace	Same match as shown on CH 812 but in 4K UHD + HDR
CH 809	Astro Premier League (Ad-hoc)	AFC Bournemouth vs. Leicester City
CH 810	Astro Grandstand	Nottingham Forest vs. Chelsea	Same match as shown on CH 811
CH 811	Astro Premier League	Nottingham Forest vs. Chelsea
CH 812	Astro Premier League 2	Liverpool vs Crystal Palace
CH 813	Astro Premier League 3	Manchester United vs. Aston Villa
CH 818	Astro Premier League 4 (Ad-hoc)	Fulham vs. Manchester City
CH 819	Astro Premier League 5 (Ad-hoc)	Southampton vs Arsenal

This post has been edited by joshhd: May 26 2025, 12:46 AM

Refer this: https://forum.lowyat.net/index.php?showtopi...ost&p=104170913

Meanwhile the shared ip used by Astro broadband is different than unifi as it configured or optimized for Astro box use.
What makes you think that way?

Yes. Astro receives Sun Life channel from Sun Network has always been in SD quality.
And yes, they just transmit the channel in HD to us (customers) even though the channel origin is in SD. As a result, you will only see HD picture quality during commercial breaks (because ads are slotted in by Astro themselves).

If you have 4G/5G mobile data plan, try turn on your phone's WiFi hotspot.
And then on your Ultra/Ulti Box, connect the WiFi hotspot network from your phone.
Once done, launch My Astro app there and see if you still see that error.

If you still see it, unplug the power of your Ultra/Ulti Box, then plug it back, once it boots up, launch My Astro app again and see if the error still there.

What are the troubleshooting steps you've done?
Confirm not using any VPN or proxy?
Tried reinstalling the app? Tried other Android devices?

I'm using Android phone, no issues on my end.
What phone model are you using?

Probably not helpful but, have you tried restart your phone?
As what I know, Ultra Box didn't specifically mention any support of WPA3, and I don't set my home WiFi network as "WPA3 only", so I'm not able to comment on that.
Any major concerns if you'd configure your route's WiFi network as mixed WPA2/WPA3 mode?

Previously was using a Lan cable but it seems to have damaged.
Perhaps, have you try look around your house for LAN cable, especially those LAN cable included from the box packaging of your older/previous WiFi-related devices and routers.
Otherwise, why not buy new one? It's not expensive anyway.

This post has been edited by joshhd: May 30 2025, 11:57 PM

For me, my WiFi router supports WiFi 6, and the network is on mixed WPA2/WPA3 encryption (there's no option for WPA3 only in the settings), and my Ultra Box still able to connect the WiFi network without issues, so I think the issue you're facing is probably something else?

Have you made sure that your WiFi frequency channel is not heavily interfered/clashed by your neighbour's WiFi network's frequency channel?
What other settings did you change on your router? MAC address filter? DHCP settings? You tried reboot both the WiFi router and your Ultra Box as well, right?

You mentioned that you're using TP-Link Archer A53 router, and you face this issue... I assume you changed new router, is it?
Then how about your previous WiFi router? All along working fine?
Are you not able to connect both 2.4GHz and 5GHz from your WiFi router, or which either one?

Previously how did you get your Ultra Box connected to the Internet? Since the user manual of your Ultra Box stated that the Ethernet port is only 10/100Mbps, then why not just use back your existing LAN cable? I don't think there's a need to buy a CAT7 cable for that.

If you've exhausted all steps and issue persists, you can try perform clear NVRAM on your Ultra Box as a last resort.
So many ways to troubleshoot, you figure out one by one la.

Keep it safely. Decades later, it would become a rare item

where to watch cycling (especially with Tour de France next month)
No idea.
One of the main reason why Astro closes Eurosport is also due to low viewership.

Warner Bros Discovery streaming platform already available here?
Yes, Max (soon to be rebranded to HBO Max) is available in Malaysia (previously known as HBO GO).
However, unlike in those western countries, we don't get live sports content from streaming Max in Asian countries including Malaysia.
We just have to wait and see then.

Otherwise, live cycling events like Tour de France is basically no longer available to watch in Malaysia legally.

Woman facing 743 charges over Astro data tampering faints in court
https://www.freemalaysiatoday.com/category/...faints-in-court
Based on what I can interpret from the news, this particular ex-Astro staff converted 743 regular Astro customer accounts into corporate accounts, which makes all TV channels to become accessible (don't have the This channel is not included in your subscription message).
And somemore, no need to pay monthly fee? That kind of bravery that she has, is simply.... Wow
Haiz... How I wish I am one of the 743 lucky customers, where she convert my Astro account into corporate account also, so that I can enjoy all channels for free
I wonder how she cherry pick those 743 customers...
And she's been doing this from 2013 till 2020, without being detected after many years later (I guess)...

Former TV station employee faints while facing 743 data tampering charges
https://www.thestar.com.my/news/nation/2025...mpering-charges
Out of total 743 charges, she fainted when the judge reads the 30th charge. 713 more to go.
This is going to take a while for this to end.

No idea... Could be sabotage?
But even so, what does she personally gain from it though?