Glad to hear that. So now the DCSS LNB on the satellite dish, is in blue colour, like this picture below, right?

Now, the LNB Input setting for both of your auntie's Ultra Box and PVR box are now set to "DCSS", correct?

So far do you encounter any SCNA on any of the channels for the PVR box?
Since it's now using DCSS LNB, then doing these scenarios below shouldn't cause SCNA or signal conflict issue on either of your auntie's Astro boxes:

Example A:
Ultra Box - Tune to 4K channels like CH549, CH805
PVR Box - Tune to channels like CH122, CH124, CH305

Example B:
Ultra Box - Tune to either CH549/805
PVR Box - Try record any 2 different TV channels at the same time for just a few seconds, and then stop recording for both channels. Then check if you can playback the 2 programme recordings on your My Library without issue/error.


The more exact answer should be:

Use DCSS LNB if you are connecting multiple Astro boxes from the same satellite dish, especially when you want the Ultra Box to be able to receive 4K UHD channels.
Universal LNB (single output) is okay to use if it is only connected only to one Astro box (one tuner), such as Ulti Box or the older HD box models.

Based on the stories I hear from some installers, they say the older batch of DCSS LNB (especially grey colour ones) may have a shorter lifespan (easier to spoil?), but still it really depends la...
If so happen that LNB is poorly manufactured one, then you unlucky lor... Same goes to Universal LNB also.

But the newer batch of DCSS LNB (blue colour) one is okay, so far no major complaints (according to some installers, not me ya)

This post has been edited by joshhd: Feb 6 2024, 10:42 PM

16.5dB, considered quite good already.

What DCSS LNB complaints you're referring to? As long you're using the blue one, then most likely shouldn't be a problem.

Huh? System upgrade during Chinese New Year?? What are they thinking?
This is the only one now. https://www.lowyat.net/2023/313258/astro-fr...annels-january/

As you previously mentioned and I said before, the CNR satellite signal reading from your satellite dish to your Ultra Box is considered weak.
Contact that same Astro installer that came to your house earlier on (you should still have 3 month of installation warranty?), tell them you insist to have that signal reading as highest as possible (i.e Realign the dish. If can adjust until CNR reading 16-18dB then good enough) and you do not accept such thing as "as long got signal/picture/sound then can already".

True also.
For me, I'll use transponder 10732MHz as a reference. One of the channels from that transponder is CH393 (One).
That is one of the transponders with strong satellite signals out there. For me, I can get around 18 dB.

For yongtjunkit's case, he's getting a CNR reading of around 12dB, which is considered weak.
Generally speaking, if you're getting a weak CNR reading from one of the transponders where you're supposed or can get a strong CNR reading, then there's "something wrong somewhere" with either the alignment of his satellite dish or LNB, or the cable, or cable splitter (if any).
If this doesn't get rectified soon, it could happen where you may get pixelation or even completely no satellite signal from other transponders.
And that has started to happen to yongtjunkit, where he is getting "Switch to Continuous Viewing" message when tuning to CH551 Global Trekker (which is from transponder 11182MHz).
So don't be surprised if this continues to happen to other channels from other transponders after some time.

The minimum CNR reading should be 9.4dB and above. Anything lower or near that reading will result in pixelation or no signal (SCNA). If there are dark clouds, the CNR reading will gradually become lower.
To make the signal as robust as possible (especially when there are dark clouds or bad weather), try to achieve a higher CNR reading whenever possible.

The general rule of thumb is, that if you can get a high CNR reading of either one of the strong transponder signals from Astro, then basically you can assume that you'll get an almost equally strong signal across all different Astro transponders.

You mean which channel do I get 16-18dB CNR reading?
CH 393

Does this happen if you use Astro Go on a different browser, like Microsoft Edge or Firefox?
And perhaps (not sure if it's related), but try temporary disable adblock (if have) and see if it persists...

This post has been edited by joshhd: Feb 15 2024, 08:22 PM

Unhappy with your telco? Consumer Forum of Malaysia aims to be one-stop resolution centre before calling in the big guns
https://www.malaymail.com/news/malaysia/202...big-guns/118238


This post has been edited by joshhd: Feb 17 2024, 01:36 AM

Yes.

In my opinion, SST for Astro should remain as 6% since it is considered telecommunications (a media company that provides TV and broadband services).

However, it seems that Astro is pretty quiet about this, so I guess it is remained as 6% 🤷

Isn't it a good news there is no increase of sst for assthrow?
Of course it is a good news if SST for Astro remains 6%. I'm not gonna be happy for paying more tax

When being so quiet, meaning they are also dunno and waiting for kastam confirmation.
Possible also, but now it's just 2 weeks away from 1 March 2024 oh... Why wait till so last minute?

What about netflix and other streaming app subscribed thru asstrow?
What about sooka? it is a streaming service like netflix.
We'll just have to wait and see then. 2 weeks is not too long from now

Astro dominates in the Malay market mah...
By introducing campaigns like these can potentially bring in new subscribers

What's the issue you're facing? Elaborate further please...

What a brilliant idea.
"Subscribe to Astro, then you can go to heaven"

If Astro marketing team is reading this, do take note. 😉

Is it specific to a particular movie only, or what?
You're referring to the Stereo audio track or the Dolby 5.1 track of the HBO channel?

And if you contact customer service to report this, they'll ask for movie name, date & time.

This post has been edited by joshhd: Feb 17 2024, 08:46 PM

Oh? Where is it?
Can share link here?

Does Bein Sports has the track record of providing Dolby 5.1 audio track on its content?

If no, then we all will stick to Stereo only. Maybe because Bein would need to pay more fees to provide Dolby 5.1, or the other way round (Astro pay Bein more to get 5.1 audio?), or so happen that sports match only provides Stereo audio?

BeIN Sports Connect app only offers Stereo audio.
Unifi TV also, offers Stereo audio only.
How about Bein Sports 1, 2, 3 HD channels?

If you do that, they will create your Ulti/Ultra Box Upgrade order as Plug & Play. It won't be the usual Satellite.
You don't need to concern too much whether they'll take your existing PVR box back or not, cuz either way, you won't be able to view any TV channels on it once your new Astro box is activated.

There are 2 operating modes that Ulti/Ultra Box can use today, which is Plug & Play (self-install) and Satellite.

Plug & Play means, 100% Internet streaming on TV channels and On Demand content, won't use satellite dish, so no more rain interruption, but if your Internet or their server sucks, your viewing will be interrupted. No backup whatsoever.

Satellite means, the box will connect to the satellite dish to receive TV channels. If the box is connected to the Internet, on top of On Demand steaming, it'll also allow you to temporarily switch to Internet streaming when there's no satellite signal (heavy rain).

One of the few benefits of satellite is, there's no such thing as loading, buffering or fluctuating picture quality due to adaptive bitrate streaming when watching TV channels, unlike Plug & Play.

For Satellite, installer visit is required. For Plug & Play, you can choose to either courier the box to your house or pickup from Astro Experience Store or branches.

You must make sure that Astro agent creates your box upgrade order as the box operating mode you prefer. Example if you prefer Satellite, then tell them to create your order as Satellite. Not tell them to create Plug & Play but eventually you secretly change it to Satellite on your box manually.

I tell you what... To avoid awkward situation between you and the installer, I suggest you temporarily bring your Multiroom box from your brother house back to your parents house.

Once the installer done their box upgrades for your Astro boxes, and once the installer left your house, then only you bring your new Multiroom box to your brother's house.

This post has been edited by joshhd: Feb 19 2024, 02:04 PM