That's why I said

Better don't have new HD channels for the sake of having it & to add up the channels offerings numbers only.....

Like all those pop up channel 100.....

You mean by promo/attractive package means, pay lesser than what you're paying now, correct?

I believe you guys already aware that Astro is not performing well financially, but even if you don't care about it, somebody's going ensure that Astro doesn't plunge fast till the point of bankruptcy, right?
Astro has been "taking measures" to make the decline in revenue to be as slow as possible, to continue sustain the business, as well as finding revenue elsewhere, but mostly still revolves around advertising related.

They put revenue more important than decade-old customer loyalty, and it has always been like that.
So, in conclusion, the answer to your question, is through retention offers only.
Meaning, you call customer service and tell them you want to downgrade/cancel Astro, then you'll get some offers already.
Of course, do ensure your account does not have any remaining contract before doing so.

What is the name of the pack you are on now, and how much you're paying in total?
And, what good deal are you looking forward into?

How does it look?

I don't think I see that before...
What do you do to trigger that message?
Whenever you see that again, can take a pic and share with us on how it looks like?

anyone else suddenly got paper bill for astro? i got it today and got extra charge due paper bill. so i called to ask why the extra charge and i never opt for paper bill since the subscription started

then, i said to cs if not revert back the amount charge and back to paperless bill will report to skmm. i said will sent the entire pdf bill as proof to skmm

the said will change it back and now waiting the confirmation. so anyone else suddenly got paper bill this month?

Nope. I'm already on e-billing since long time ago.

Sounds like it's their system issue.
Did you made any changes to your subscription since the past month or something?
If not, then it's probably some system bugs on their side.

Since you've reported to customer service about this, then just wait for the next billing to come in then.

Actually Astro offeing free Ultra box upgrade for older box try that

They phase out VOD on their old boxes

On Demand service will stop working from Jan 2026 onwards.
If you don't mind losing access to the On Demand service, then should be fine.
You can still continue watching Astro with PVR box. Core functions like recording all those, will still work as usual.

In other words, from Jan 2026 onwards, whether your PVR box connects to the Internet or not, it gives no benefit anymore.

What kind of content that made you love watching CGTN Documentary so much?

Didn't pay up your bill huh 😁

Anyway...
It's quite drastic measures taken by astro...
Previously don't have like this on our TV display @ channels....

It’s subscribers’ responsibility to pay latest by due date. I’m surprised they don’t suspend the account if pay once every two months.

Still keeping B.yond? I remember last time they called many times to change to Ultra 

Take it as a reminder then since it is not a mistake by them.

Ohhh... Nope, never see that before, but thanks for sharing 
I find that it's a good reminder, cuz I believe there are customers who is genuinely forget to pay by due date.

Btw how do you trigger it to appear? Are you able to dismiss that message?