sure.. will call now. thanks again

guy this is not related Spay but related to Maybank CC Treat Point, for whoever cancel ur card, pls spend all your TP before cancalation, i almost lose rm 6000 worth of Giant/Tesco or any cash voucher, after some argument, they can't reinstate but they help me manually redeem .... so i redeem rm 6000 cash voucher, if i don't check (normally i don't bother abt point), i lose rm 6000.

Story begin like this:
I received a msg from my CC bank on my birthday, telling me all transaction on that day i will received triple points, it trigger me that i should have some point with Maybank.

Login maybank2u and Check my Treat point: Zero Points.
Called up call center: they said my point forfeited and they can't do anything.
Called up my branch manager and complaint, they agree to follow up.
today they call me and offer manual redeem (redeem over the phone), as they can't return my points to my account, so i redeem close to RM 6000 worth of cash voucher during that manual redeem process .... woo i nearly lose rm 6000 ....
any one want to buy voucher ?

Your TP expired after 3 years period or what?

i cancel the card cause now using SG CC ...

how much? can buy a few if cheap

got my hlb card verified after called bank

sms (tac) option came out

This post has been edited by hightechgadgets8: Apr 25 2018, 01:00 PM

Maybe telco signal weak? TAC SMS got delayed.

nope, the sms option wasnt there before

6k voucher?

Anyone here receive email from Samsung ask for transaction screenshot?

last round redeemed iconx no kena this round iconx kena...

Screenshot of successful redeem the item? Samsung probably got over redeemed request versus number of available unit.

nope the transaction history ..

last last time when i redeemed gear sport they asked for screenshot

last time i redeemed vacuum they din ask

this time redeem wireless charge, they din ask yet

Point transactions history got date/time when it's being awarded, Samsung is doing spotcheck or what? Are they to check point awarded with every 5-10 minutes gap maybe.

This post has been edited by cassian948: Apr 25 2018, 02:59 PM

Yes I just got the email today for the gear iconx redemption. I've screenshot my transactions and replied the email. They said it's for verification purposes.

checking for those using OWN machine

Nope, this is my 2nd time redeem...

bravo samsung

Nope never ask me before

Probably it's only for items with higher points deduction. Last gear iconx redemption points was 8999 and those who redeemed didn't have to send the screenshot. This time 9999 and the screenshot is required. So maybe that is their cutoff point.

Gear sport was 10999 right? That's why screenshot was required. Vacuum cleaner and wireless charger are below 9999 points, so I think you won't be asked for the screenshot this time.