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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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voncrane
post Apr 10 2018, 05:14 AM

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Reverse parking..
voncrane
post Jun 7 2018, 11:42 AM

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QUOTE(^Ware^wolf @ Jun 7 2018, 10:39 AM)
how come i pay RM109 (30mbps )+ Ruby Pack (RM30)= RM139 only ?
*
Because your internet price is discounted and Ruby pack cost is RM30.
voncrane
post Jun 7 2018, 01:29 PM

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QUOTE(Eithanius @ Jun 7 2018, 12:52 PM)
I'm sibeh confused now...

Last week I got a call from TM upgrading me from VIP10 (RM149) to Unifi 30 + Ruby for 10 bucks extra (RM159), this is at my old house. WITHOUT contract.

Today my wife got a call from TM wanna upgrade from Unifi Lite (RM129) to Unifi 30 with free HyppTV installation for 10 bucks extra (RM139), this is at my new house. Since my Unifi Lite baru less than a year, this upgrade sure comes WITH contract.

Then last year my in-laws kena upgrade from VIP10 (RM149) to Unifi 30 for extra 30 bucks (RM 179). WITH contract.

So now I have 3x Unifi 30 packages ranged from RM139, RM159, and RM179 respectively...

Why TM so inconsistent one...? rclxub.gif
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Welcome!... That's why can't simply accept what's offered.. Must survey the market and counteroffer.. May require some extra work, but you might end up with the cheapest package on all.
voncrane
post Jun 8 2018, 10:02 AM

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QUOTE(Xefron @ Jun 8 2018, 07:37 AM)
https://unifi.com.my/we-give-you-more/index.html

recycle promo under new campaign I suppose.
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For veterans... This is really meh..
voncrane
post Jun 8 2018, 03:49 PM

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voncrane
post Jun 8 2018, 03:51 PM

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QUOTE(arr9ow @ Jun 8 2018, 03:35 PM)
Hi.. i need some opinions. Currently subscribed to 50MBps plan (free upgrade from 30Mbps Campaign). Paying 212 +/- including gst before this. If i'm not mistaken it comes with ANEKA Pack Hypptv subscription. Can i change to latest promo without extending contract? latest promo have hypptv ultimate pack.
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Can.. Give them a call or walk into TM Point and try to negotiate a better deal.
voncrane
post Jun 10 2018, 12:35 AM

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QUOTE(phoenixxx @ Jun 9 2018, 06:52 PM)
I didn't read fully all the discussion behind but I think someone may have mentioned on the reduced pricing for 30MBPS (179 --> 139) and also 50MBPS?

I signed up for 30MBPS @ 179 sometime late last year (around Oct/Nov), and very soon after that the 139 promo came out. I tried unsuccessfully to get the new pricing.

Understand now the latest Raya promo is also essentially the same thing, and I tried and failed again to get the new lower pricing. This time around I have requested for an escalation with report number, but I doubt anything will happen.

Anyone successful so far in getting the new price while under contract? Any tips on how to do it?
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I'm one of those who successfully got reduced pricing (perpetual). Summarily, it involved a lot of phone calls, emails, at least 7 report numbers and same number of visits to TM Point branch and HQ. Eventually, they relented.. Some had it easier. But basically, you've got to fight for it.. Escalate, Escalate, Escalate till someone who has the power takes note.
voncrane
post Jun 11 2018, 01:13 PM

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QUOTE(RO Player @ Jun 11 2018, 01:05 PM)
who is unifi contractor..i need a 30mbps installed tomorrow in kuchai lama, kl icon_idea.gif

pm me fast
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I don't think it works that way... Depends on queue and contractor availability.. Head over to the nearest TM Point better.
voncrane
post Jun 12 2018, 03:17 PM

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QUOTE(Jilan @ Jun 12 2018, 01:58 PM)
guys, i received call from unifi last monday and agree to upgrade my current plan to 30mbps. they told me they will send me an email regarding to restart my modem for the new plan, but until today i still havent receive my email yet. should i call to their cs?
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Sure.. Don't see why not... They can assist you to confirm the upgrade and (very important)...pricing and package information.. Just to be sure. Cuz once switched and no good? Penalty may be incurred or they won't agree to revert. I write from personal experience.. Calls say A, email says B and final TM rep who effected the changes did C.. sweat.gif

This post has been edited by voncrane: Jun 12 2018, 03:18 PM
voncrane
post Jun 12 2018, 10:35 PM

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QUOTE(justordinary @ Jun 12 2018, 10:28 PM)
Anyone knows how unifi port availability works? My house will undergo renovation for half a year and i'm planning to terminate the current plan since no one will be using the internet for the time period. But afraid that half a year later when i resub they tell me takda port.
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Unfortunately, that's a risk you'll have to take. AFAIK, ports are on a first come first serve basis. You could be lucky and there's actually an abundance of free ports..or none.. tongue.gif

This post has been edited by voncrane: Jun 12 2018, 10:36 PM
voncrane
post Jun 15 2018, 10:22 PM

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QUOTE(stasio @ Jun 15 2018, 09:39 PM)
Lazada,sony,11street.my ...web sites down..?  hmm.gif
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All okay here..
voncrane
post Jun 20 2018, 11:54 PM

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QUOTE(mylinear @ Jun 20 2018, 02:29 PM)
I thought this RM139 plan is only valid for 24 months and price will go back to RM199? If you can check your Unifi portal account details, does it show perpetual discount?

I wonder if they have relaxed the terms or this means there is price adjustments coming.

Also:
Did your previous RM199 have STD20 free calls? How about now?
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Mine's perpetual and no contract refresh.
voncrane
post Jun 21 2018, 01:37 PM

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QUOTE(ClarenceT @ Jun 21 2018, 11:28 AM)
Normal users watch 720p-1080p.
4K is a luxury for normal users.
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Wrong.. 4K TVs are dirt cheap now compared to just 5 years ago and content keeps increasing. Basically we are back in the "normal users watch SD, 720p -1080p is luxury for normal users" period again.

QUOTE(ClarenceT @ Jun 21 2018, 11:44 AM)
Agreed. Majority of Unifi and Streamyx customers are choosing the cheapest package (10Mbps/1Mbps).
Our ex-Govt spent (and still spending till 2019 for HSBB2) too much on building fibre networks especially FTTP (Too many FTTP ports). Too ambitious but it should be due to other reasons.
Should spend less to build FTTC and on "FTTH-on-demand" (FTTH users paying for infra).
It will take some time to digest the FTTP investments.
*
I'm sorry.. Wrong again. Majority do so either because higher plans are way too expensive and or their area is only limited to 1Mbps/10Mbps max. Personal example, my place is limited to max 30Mbps.. Does is mean I don't need/want higher speeds or can't afford higher? Nope! Just means I don't have access to such. Fast forward a few months and TIME moves into my place. I'll immediately sign up for the 300Mbps plan (at least)... That's an immediate 10x speed boost. Heck, I might even spring for the 500Mbps or even 1Gbps if available and cheap.. Also look around you, even kids have tablets now to stream high res cartoons, etc.

I get what you mean, there's very minimal difference browsing normal websites using either 30Mbps or 1Gbps.. But that's for a single user. However, include in multiple users, streamers, gamers, downloadings, p2p, home ip cams, servers, etc and you'll immediately see that higher is definitely more beneficial.
voncrane
post Jun 23 2018, 02:03 AM

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QUOTE(shinchan5347 @ Jun 23 2018, 12:55 AM)
If I moved to a new house..it can be transferred right
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Yes can be transferred as long as new place has Unifi too. You can also transfer to others too.. I.e family or friends.
voncrane
post Jun 23 2018, 01:45 PM

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QUOTE(ben3003 @ Jun 23 2018, 01:40 PM)
how you get rm189 for 100mbps? thinking of downgrading to 30mbps since im paying rm199 for 50mbps
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Long story.. Summary? You missed the boat. Don't bother.. Just reduce your current price of 30Mbps to RM139.
voncrane
post Jun 25 2018, 10:40 AM

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QUOTE(go626201 @ Jun 25 2018, 10:22 AM)
I think also maintenance issue and a bit routing issue,cause i had reported to twitch before i found out my every night speed drop problem.When the time is not maintenance speed is full for me and twitch also smooth smooth 1080p60fps. Last few weeks,sometime the twitch will distribute the San Jose stream server for us to view live stream,but sometime getting SG server, most of the time SG server better than SJO,but when stupid TM having issue to connect SG server,then others server will better than SG.
Really la...Their technician call me and told that maintenance need at least one more week to fix..WTF...I so angry about them,i dont understand why when them didn't doing repairing work can reach full speed and not big issue for any connection,but when maintenance start in about 8.15pm and in my case recover in about 11.30pm(i think tm start in 8pm night until 2am or more),the speed slowing drop to only 15-20mbps and the main strange point is Netflix still can run in HD without buffering....My friend also got speed drop issue not stay in my area with different timeframe(start in 11pm and recover in 1-2am).
Seriously i think they can lower the impact about their maintenance,but i really don't know why they like no brain,just cut off less network for fixing,then issue will be smaller lo...
Everyone still need that bandwidth to do their own thing,but stupid TM just keep doing bullshit thing and still charging for expensive fee for bullshit network...
From last few years,TM having routing issue or network congest to many country'server. Every time report to TM,they will just say not their problem,and when use a vpn to connect those server,issue gone...
I submit few times of traceroute to them,stupid TM just told me to find the server provider or service provider(like Facebook or Twitch) to fix it.
So even FB got servers in malaysia sometime also can get high ping to them...

You see this bullshit TM,always do something without notice any customer.
https://www.lowyat.net/2018/164986/unifi-tv...ice-disruption/
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Bruh.. Netflix and YouTube can do 1080p easy without buffering with just 10Mbps. Both are big boys and got capable local CDN servers...Me thinks you need to take a chill pill.. Relax a bit and let them complete works. Go out breathe some fresh air...Hike whatever.. It'll be over soon.. sweat.gif smile.gif
voncrane
post Jun 25 2018, 10:19 PM

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QUOTE(ardn @ Jun 25 2018, 10:06 PM)
Later TM came up with,
100Mbps download ...384kbps upload for
Rm99
..double the  speed ...half the price..
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Wut! laugh.gif
voncrane
post Jun 25 2018, 11:44 PM

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QUOTE(ardn @ Jun 25 2018, 11:09 PM)
Early 2018 or end of 2017 ,some one I know was lucky enough to get a flash deal from TM through
Pusat Internet 1Malaysia (PI1M),4MB download speed (384kbps upload)for rm84(new signup) ..its not cheap..as the upload speed is only 384kbps...but comparing with a lot who pay RM100 for 2MB...cukur sdh..bcoz unifi other providers  is not available..I don't think TM will lower price for package over 10mb..its not fair that most streamyx user didn't get any benefits from double the speed or half the price policy..
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Many users are being shafted by TM with their confusing pricing. Unfortunately, all just have to keep suffering the prices till the current system is changed for good.
voncrane
post Jun 28 2018, 01:48 PM

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QUOTE(plumberly @ Jun 28 2018, 01:19 PM)
Got call from Maxis on changing over to their broadband:
* 30 Mbps
* RM139/month
* free Iflix
* free domestic calls to all lines
Now on Unifi 50 Mbps RM199.

Like to have feedback from those who have changed to Maxis or those who are already using Maxis. Good and bad points.

Thanks.
*
I would advise that you stick with TM instead. If I recall correctly, Maxis Broadband runs on TM's line.. So if any issues, you'll have to wait doubly.. Cuz Maxis then contacts TM for resolution first.. Besides, you can also get 30Mbps from TM for RM139 per month and with free iFlix.. No free calls though. That's for older subs. With TM, who knows in 2 years, or lesser, they bump your speed up for slightly more like RM10/RM20..
voncrane
post Jun 28 2018, 09:53 PM

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QUOTE(MGM @ Jun 28 2018, 03:51 PM)
CS at another TMPOINTS in JB allowed me to cancel Ruby and reduced price from rm159 to rm139 without any penalty. Will confirm in the next bill on 16July. Hopefully price reduced by rm30. Thanks.
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Nice, please keep us posted when the next bill arrives.. notworthy.gif

QUOTE(plumberly @ Jun 28 2018, 04:45 PM)
thanks.

dont know how good is the other side of the maxis fence, thus asking here. their offer is not very attractive, maybe wait for the unifi announcement on the coming change due to the new govt.
*
That's the thing.. I'm happy with TM's service 95% of the time.. Pricing and speed vs TIME? eh.. Not so much.. But nevertheless, the service is mostly on .. at least in my unit. Now, I can't speak for Maxis's Broadband as I've never subbed em and don't personally have pals or family who are subbed to such. So as suggested earlier, hang around the Maxis thread and get a feel for their service. I've been doing the same in the TIME thread. Less surprises that way.. smile.gif

QUOTE(go626201 @ Jun 28 2018, 09:05 PM)
Finally found a temporary solution for stupid TM speed drop issue.
Setup a shadowsocks service on singapore vps with having ipv4 and ipv6.
And connect shadowsocks with ipv6,and disable ipv4(dont want disable also can).
Then set system or browser proxy link with shadowsocks,
Download Speed will come back about 75-90%,but upload speed not well only 40%(but enough for normal usage,since normal ppl does not use more than 3-5mbps upload speed. And upload speed didn't having issue with tm ipv4,so if need so much upload speed then just dont use shadowsocks lo.)
And the only worse point is latency get high,but since if want play game then dont need so high speed,then use tm ipv4 also enough la.
With shadowsocks,system will use ipv6 transmit and go through vps's network ipv6 and convert to ipv4 and exchange data get back to our system.
*
Wow bro.. so hardcore la you.. Still on TM's case.. rclxms.gif notworthy.gif

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