Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
4 Pages < 1 2 3 4 >Bottom

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

views
     
StuartLee2015
post Jul 25 2018, 09:52 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(miloaisdino @ Jul 25 2018, 09:49 PM)
https://rhombuscake.me/tm/
*
I got my Unifi ID and the message it says is confusing, different from what most people posted here.

"error": "DEAI-GRANITE-001",
"message": "No Port Available for site. Error Description:Backend Error code:2032 Backend Error Description:No Port Available for site Id: 3421306-",
"addressId": "3421306",
StuartLee2015
post Jul 25 2018, 09:55 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(miloaisdino @ Jul 25 2018, 09:52 PM)
No port available. The others is something like krik krik
*
I see others have things like FTTH, or those list... I tried many times, can't seem to get any other message than that.
StuartLee2015
post Jul 28 2018, 11:49 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(zellleonhart @ Jul 28 2018, 11:22 PM)
I still did not receive any email from TM even though I am sure my email address is the registered one ( received email from TM before)..
*
You're not alone... i still yet to receive it, and it's 28 July already.
StuartLee2015
post Aug 1 2018, 11:16 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
August 1, still no calls, sms, emails... been subscriber for 5 years, don't tell me i am not negligible ?? LOL ( 14 days to go )

Anyone yet to get email from TM ?

This post has been edited by StuartLee2015: Aug 1 2018, 11:17 PM
StuartLee2015
post Aug 3 2018, 01:57 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(zulkarnain98 @ Aug 3 2018, 11:57 AM)
i think maybe TM give who in HSBB VDSL2 can get turbo.  i am VDSL2 HSBB, unifi lite. if they cannot give VDSL2 turbo upgrade, give me speed upgrade from 10-50mbps. look my speed. brows.gif
*
How do I need to check if I am in VSDL or VSDL2 or FTTH?

Terrace house*

Unifi Advance plus 50

This post has been edited by StuartLee2015: Aug 3 2018, 02:12 PM
StuartLee2015
post Aug 3 2018, 02:54 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
Hello everyone, how do I check whether I am on VSDL, VSDL2, or FTTH, guys, anyone?

Terrace house

Unifi Advance plus 50
StuartLee2015
post Aug 3 2018, 03:08 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(#Victor @ Aug 3 2018, 02:56 PM)
Which area? Mostly FTTH for landed property.
*


Klang, Selangor
StuartLee2015
post Aug 3 2018, 03:11 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(wilson1stop @ Aug 3 2018, 03:03 PM)
1. check technical via https://rhombuscake.me/tm/
2. check your BTU/router, ONU for Fiber (FTTH) or VDSL modem?
3. check your outside DP box, white color hanged behind your house TM pole or planted green box in front of your house. C and F letterhead is FTTH, while VB and VC is VDSL.
*
Okay, i will go home at 5pm and check no.3 and let everyone know

This post has been edited by StuartLee2015: Aug 3 2018, 03:12 PM
StuartLee2015
post Aug 3 2018, 03:14 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(wilson1stop @ Aug 3 2018, 03:03 PM)
1. check technical via https://rhombuscake.me/tm/
2. check your BTU/router, ONU for Fiber (FTTH) or VDSL modem?
3. check your outside DP box, white color hanged behind your house TM pole or planted green box in front of your house. C and F letterhead is FTTH, while VB and VC is VDSL.
*
For no.1 I get :

Picture removed

This post has been edited by StuartLee2015: Aug 3 2018, 03:22 PM
StuartLee2015
post Aug 3 2018, 03:22 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(wilson1stop @ Aug 3 2018, 03:17 PM)
LOL dude, you want someone go your house steal/rob you is it?
And it's could mean your area is VDSL or port was full? try with nearby house numbers for checking.
*
Lol
StuartLee2015
post Aug 3 2018, 08:38 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(#Victor @ Aug 3 2018, 05:57 PM)
Still unknown yet, no email received, called sales department they asked to wait for email doh.gif live chat keep reply standard answers.
I doubt wont get 10x turbo upgrade to 100Mbps due to infrastructure limitation although attainable rate could achieve 100Mbps but TM won't open up to 100Mbps otherwise the connection will become unstable.
*
Same, TM live chart is no helping, always says technical availability and all ( i don't even understand )
StuartLee2015
post Aug 3 2018, 08:40 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(audiocool @ Aug 3 2018, 07:06 PM)
I'm on 50mbps now , free upgrade from 30mbps to 50mvps via thank you surprise. i'm not entitle for the upgrade
*
Are you sure? can explain in little more detail?

I am from Vip5 (2013 ) ~ Advance30 ~ Advance50 Plus ( 2017 ) also, from Thank You Surprise.
StuartLee2015
post Aug 3 2018, 09:07 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
I check almost all the NOVA/UnifiAddressled, even the one which no one resides in, shows no port for side?

What's this even mean?
StuartLee2015
post Aug 3 2018, 09:30 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(miloaisdino @ Aug 3 2018, 09:08 PM)
No port means no capacity. Which means cannot subscribe internet unless submit demand list to tm to add more ports.
*
So the site is actually not for checking turbo upgrade illegibility?
StuartLee2015
post Aug 4 2018, 12:46 AM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(zulkarnain98 @ Aug 3 2018, 11:38 PM)
open ur modem website, log in. on device status under DSL u can see what Operational Status. VDSL or VDSL2 rclxms.gif
*
I don't see the DSL or can't find it, how do you find it?

- ASUS RT-N12HP_B1
StuartLee2015
post Aug 6 2018, 06:48 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
No email , i am not eligible.... Sad...
StuartLee2015
post Aug 6 2018, 06:53 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(Ququ @ Aug 6 2018, 06:50 PM)
I also no receive email.
*
But they are DAMM quick about sending the monthly bill. IF only they were this efficient.... LOL
StuartLee2015
post Aug 6 2018, 07:56 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
Sad la, upgraded.... me still waiting ...
StuartLee2015
post Aug 8 2018, 01:37 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
No email, no sms, no call, very highly likely I won't be getting turbo for my Unifi Advance plus 50mbps.

I believe I am eligible for it, but unfortunately I don't seem to get email , sms and call from tm
StuartLee2015
post Aug 8 2018, 05:32 PM

Regular
******
Senior Member
1,221 posts

Joined: Sep 2014
From: Malaysia
QUOTE(cfa28 @ Aug 8 2018, 02:05 PM)
Are you staying on Landed or high-rise.
Before the check eligibility went down, I managed to check and my upgrade was Jan to Jun 2019

Did not receive any sms or email cos perhaps only getting it next year.

Maybe same case for you
*
Landed terrace house
« Next Oldest · Networks and Broadband · Next Newest »
 

4 Pages < 1 2 3 4 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.2244sec    0.39    7 queries    GZIP Disabled
Time is now: 10th December 2025 - 07:45 PM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.