Yesterday I called them and reported this issue. They said this is something to do with the phone setting. I told them this is home wireless broadband which installed at home and for my understanding they are using different network configuration if compared with conventional postpaid network. They said will check and subsequently no update or feedback to us.

Their plan is cap at 1TB per month?

Is it mandotary to apply auto billing when register home wireless broadband? can we use debit card to apply auto billing?

For now the only way to check your video walla usage is through their hotline 1-300-11-3282 where the call is charged at 30 cents/ minute, OR you can message Celcom on Facebook to check.

Regarding the quota, Video walla quota is separated from the normal monthly quota, e.g. if you subscribe to RM159/ month, your monthly quota is 150GB and video walla quota is 1TB

I can’t receive SMS with my celcom home wireless sim...
How to setup OCS account with it?
I want to check my usage..

call home wireless customer service hotline to accept TAC via email

I can’t receive SMS with my celcom home wireless sim...
How to setup OCS account with it?
I want to check my usage..

Me too. Having problem receiving sms in HUAWEI app also.

Since no one reply me i wish to ask again

1. Does this works in area no 4G only H+?

No. Please refer to this website to check your coverage: https://www.celcom.com.my/personal/broadban...overage-checker

2. The video WALLA what is the limit?

Subject to your subscription package. 40GB, 100GB and 1TB.

3. If subscribe to this celcom wireless is the hua wei router/modem free or i need to buy for RM500?

The Huawei model is loan by Celcom. It is given for free* while you subscribed Celcom broadband wireless package. Early termination is subjected to a one-off penalty RM499 in reducing method based on the 24 months contract.

4. If Home Wireless Gold Plus= 50GB . What does 100GB means? for video?

50GB is the data availability for your normal usage while the 100GB for Video Walla.

5. Is this plan contract?

Yes. Subjected to 24 months contract.

Planning to terminate my plan. They still cant fix my problem. i dont understand why i cant access to the adobe.com

For me, I just enabled VPN to access adobe.com. Yesterday I received called from Celcom personnel pertaining to this issue and I feedback to them again the problem of their home wireless network compared with their conventional postpaid network.

which vpn you are using ? im not really familiar with this..

During first launch of Digi Infinite, there was also unable to load adobe website.
I guess the website maybe under certain range of IP address or related to P2P technology, which is filtered out and forgot to add into exception.
If i am not wrong, Digi took few weeks to solve this issue.