That the confuse part it didnt say you keep the router.it only say penalty rm529 . Question is the router is free?, it less from rm529 but the router cost rm1299. They subsidy to rm499. Then u terminate penalty is plan but what about the router?

How about the speed for Youtube and Netflix?

How about the speed for Youtube and Netflix?

There is no issue for you to watch 2160p 4K video at all. The only concerned is the data being use while you watch high resolutions videos. For me, I had upgraded my package from Gold Plus to Platinum with 1TB of Video Walla data. So far so good and feel the speed improved when loading website. Not sure why there is some different in loading speed.

Actually the overall penalty cost solely based on RM526. There is no hidden cost occur as I checked with their customer service representative from Blue Cube The Gardens. Make sure deal with the service centre you subscribed the package.

How long it took to upgrade the package?
Can just call them or go to the counter?

It's within half to 2 hours. Very fast for upgrade.

I did ask this she said need wait after 30 days only can upgrade.

At the moment i am quite happy with this celcom over my yes 4G. Everything so smooth.

anyone can confirm new celcom set whether is locked or unlocked?

Actually the overall penalty cost solely based on RM526. There is no hidden cost occur as I checked with their customer service representative from Blue Cube The Gardens. Make sure deal with the service centre you subscribed the package.

I just confirm with celcom you are right its solely based  on rm499+ 6% + final bill.

Here the confirmation

What if I terminate the service within the contract period?
You will be charged penalty of RM529.00 inclusive GST with reducing balance, which will be reflected in your final bill.

If I terminate the service before the contract ends, do I need to return the modem(s)?
No, you can keep the modem after you pay the penalty.

Sos
http://www.celcom.com.my/support/faq/perso...m-home-wireless

My first bill is RM212.00. may i know is this legit ?

I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)
2. Will I still be able to download torrent? (I use BitComet to download torrent)
3. Any other things that I should be aware of?
Thanks.

I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)

No speed cap but do have quota limit, which is 100GB per month. If you're those who always watch HD or 4K video quality, better upgrade the plan to platinum package. Hassle free and no worry about the quota limit which is being allocated for 1TB.

2. Is Youtube included under Video Walla? Last night I check I don't see Youtube in the Video Walla category.

Yes. It is being included in the Video Walla package and separated from the 50GB normal data usage.

2. Will I still be able to download torrent? (I use BitComet to download torrent)

Unfortunately, no. There is a restriction for this unless you enable the VPN service but the speed limit is there.

3. Any other things that I should be aware of?

If you use for a while and decided to terminate the service, better do it within 30 days or else penalty RM499 + 6% GST will be imposed to your account.

Thanks.

I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)

No speed cap but do have quota limit, which is 100GB per month. If you're those who always watch HD or 4K video quality, better upgrade the plan to platinum package. Hassle free and no worry about the quota limit which is being allocated for 1TB.

2. Is Youtube included under Video Walla? Last night I check I don't see Youtube in the Video Walla category.

Yes. It is being included in the Video Walla package and separated from the 50GB normal data usage.

2. Will I still be able to download torrent? (I use BitComet to download torrent)

Unfortunately, no. There is a restriction for this unless you enable the VPN service but the speed limit is there.
May I know what do you mean by "speed limit is there"?

3. Any other things that I should be aware of?

If you use for a while and decided to terminate the service, better do it within 30 days or else penalty RM499 + 6% GST will be imposed to your account.

Thanks.

You subscribed to which package? I had called them few days ago to calculate the breakdown of the monthly charges. First month is calculated based on pro-rated basis, 2nd month is in full amount of subscription. For my case, my total sum is RM178 (inclusive of 6% GST) due to 1st month was subscribed to Gold Plus package and after 30 days do the upgrade to Platinum package.